Hyatt INFINITI

Have owned several vehicles through this dealership over 15 years and always very satisfied with their service and staff. Shuttle drivers are great and this service is much appreciated! Service manager, D 15 years and always very satisfied with their service and staff. Shuttle drivers are great and this service is much appreciated! Service manager, David Lindholm is outstanding! Hope he never leaves! More

Clean, luxurious, fast knowledgeable staff, accurate information and fast financing processing. Highly recommending. The visit was well performed. The agent was honest and helping. Loved it information and fast financing processing. Highly recommending. The visit was well performed. The agent was honest and helping. Loved it More

staff is awesome and very understanding , did not have to waste time got what needed in time . staff was very respectful . will definitely refer my friends to visit Hyatt infinity if they want to buy a ni to waste time got what needed in time . staff was very respectful . will definitely refer my friends to visit Hyatt infinity if they want to buy a nice car . More

Performed the work and on time. Vehicle was very clean when picked up. Great service and very friendly staff. Would recommend this place to others. when picked up. Great service and very friendly staff. Would recommend this place to others. More

Dropped vehicle off for service. Contact with staff was minimal but the staff we did interact with were friendly, courteous and efficent. vehicle was ready when promised. minimal but the staff we did interact with were friendly, courteous and efficent. vehicle was ready when promised. More

Fantastic purchase experience. Every employee I dealt with went over and above to make sure I was completely satisfied with my new QX80. I will definitely be back ! with went over and above to make sure I was completely satisfied with my new QX80. I will definitely be back ! More

Great buying experience and super people. The pricing was better than we expected. Very pleasant experience without the hassle of haggling - we got everything we wanted. Highly recommended!! was better than we expected. Very pleasant experience without the hassle of haggling - we got everything we wanted. Highly recommended!! More

PROTECT YOUR INVESTMENT (you need to read this) - Generally speaking, this dealership has been good to me. The staff is kind and courteous and I will likely continue to go there. However, I would a Generally speaking, this dealership has been good to me. The staff is kind and courteous and I will likely continue to go there. However, I would advise current and future customers to protect their investment...these cars are not cheap and nobody wants to see them damaged. On my last visit, there seems to be a new "show" put on where your service advisor walks around your vehicle snapping multiple pictures likely to document any existing damage to the car. Excellent idea, until there is an issue and you'd like to see the pictures to compare the "before and after" for a potential issue. All of a sudden it's "this is a new system" or "they are saved to the cloud, I can't access or send them to you". Couple that with the fact that when you pick up your car (I picked up at around 4:30), nobody is there to discuss any concerns...all but maybe one person has gone home. So who do you speak to? The receptionist who settles the invoice? I don't think so. True, you have probably spoken to them on the phone and resolved the issue that brought you in that day. But if there is something new when you arrive to pick up your car, you're hooped. My advice to you is this....keep going to Hyatt Infiniti....I have no complaints about the service. I'm sure they make every effort to protect your property, but let's face it, accidents happen. TAKE YOUR OWN PICTURES. IF POSSIBLE MAKE SURE YOUR CAR IS CLEAN WHEN YOU DROP IT OFF SO DIRT CANNOT OBSCURE ANY EXISTING DAMAGE OR BE USED AS A REASON YOU CAN'T SEE WHERE DAMAGE MIGHT HAVE BEEN. FOLLOW THEM AROUND THE CAR AND TAKE PHOTES OF EVERYTHING THEY DO (AND MORE). This may seem weird or be awkward, but if something does happen, you'll be glad you did. More

Received a courteous efficient service dept. welcome from Steve, I waited in the lounge and my car was ready ahead of schedule. All staff were friendly! Steve, I waited in the lounge and my car was ready ahead of schedule. All staff were friendly! More

Jason Zimmer basically acted as if we would not qualify for a good interest rate for the vehicle we were interested in because he thought we would have bad credit. He knew nothing about us at all. We have for a good interest rate for the vehicle we were interested in because he thought we would have bad credit. He knew nothing about us at all. We have excellent credit, I'm not sure why I had to explain myself to him. Worst experience ever. I have told a few people about the way we were treated and they were all disgusted. Treating people with respect and kindness is always a good rule of thumb when working with people. Maybe our skin wasn't the right color for him. Oh well, I'll spend my money elsewhere and advise everyone I know to do them same. More