Hyatt INFINITI
Calgary, AB
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Excellent service. Very transparent. Every member of the team took great care to make sure I get exactly what I wanted at the payment i can comfortably afford! I love my new car. It even came with more feat team took great care to make sure I get exactly what I wanted at the payment i can comfortably afford! I love my new car. It even came with more features then anticipated. More
Commitments and offers made not followed up on - first service - 10% credit note not applied, promo gear offered never supplied. - When they tell you they put something in your file - ask them to show you service - 10% credit note not applied, promo gear offered never supplied. - When they tell you they put something in your file - ask them to show you... More
It was a very good experience overall. Friendly staff and very knowledgeable. We worked with Gary, Tim, Angela, and Ray. All very helpful, friendly, and knowledgeable. We really appreciated Ray walking us th very knowledgeable. We worked with Gary, Tim, Angela, and Ray. All very helpful, friendly, and knowledgeable. We really appreciated Ray walking us through all the features when we picked up our new vehicle, very helpful. More
Pretty much a perfect customer experience this time. I have been bringing my car to Hyatt since I bought it from them in 2014. This time they got everything right. They clarified the work to be done prior have been bringing my car to Hyatt since I bought it from them in 2014. This time they got everything right. They clarified the work to be done prior to me dropping of the car. They provided an estimate that was accurate. The service writer kept me updated with the results from the diagnostics performed and when it was time to pick it up. The car was immaculate when I picked it up. It was done sooner than expected. I’m impressed and happy this time. I would highly recommend Hyatt Infiniti. The service writers care. The service manager really cares. They have improved significantly over the years. This is what I expect service to be like for a luxury car brand. Well done. More
Sales representative Vitaliy Tretyakov was professional, friendly, and very knowledgeable. Although I chose to purchase a different vehicle, I would have felt very comfortable working with Vitaly. friendly, and very knowledgeable. Although I chose to purchase a different vehicle, I would have felt very comfortable working with Vitaly. More
The service is always very good at this dealership. The technicians and service advisors are very knowledgeable. Service advisors are very good at prioritizing the most important service requirements. technicians and service advisors are very knowledgeable. Service advisors are very good at prioritizing the most important service requirements. More
never disappointed with the service and easy to relax in lounge while awaiting vehicle to be finished. My car is 13 yrs old but wit proper maintenance still runs like new. lounge while awaiting vehicle to be finished. My car is 13 yrs old but wit proper maintenance still runs like new. More
As always the service provided by the dealership was top As always the service provided by the dealership was top notch. As I live approx 2 hours out of Calgary, the service manager, Davin, and his staff a As always the service provided by the dealership was top notch. As I live approx 2 hours out of Calgary, the service manager, Davin, and his staff are very accommodating with getting my vehicle back to me in good time. More
Excellent service (as always). The best in town. I trust the service advisors in the type/frequency of the maintenance services. I feel a genuine drive to do only what is required the service advisors in the type/frequency of the maintenance services. I feel a genuine drive to do only what is required More
I have just purchased my fourth vehicle from this dealership. As always, the experience was positive, professional and friendly. I appreciated the definite team approach to completing the sale. dealership. As always, the experience was positive, professional and friendly. I appreciated the definite team approach to completing the sale. More