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Hyatt INFINITI

Calgary, AB

4.8
470 Reviews

46 Heritage Meadows Rd

Calgary, AB

T2H 3C1

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Showing 470 reviews

December 10, 2020

Excellent service. Very transparent. Every member of the team took great care to make sure I get exactly what I wanted at the payment i can comfortably afford! I love my new car. It even came with more feat More

by Ilya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela L., Gary Cooke, Gary Jia
December 10, 2020

Commitments and offers made not followed up on - first service - 10% credit note not applied, promo gear offered never supplied. - When they tell you they put something in your file - ask them to show you More

by BigR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Davin Lindholm, Ray Srivastava
November 27, 2020

It was a very good experience overall. Friendly staff and very knowledgeable. We worked with Gary, Tim, Angela, and Ray. All very helpful, friendly, and knowledgeable. We really appreciated Ray walking us th More

by Brent Duncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Seehagel - Great service!, Ray Srivastava, Timmy Su, Gary Jia
November 24, 2020

Pretty much a perfect customer experience this time. I have been bringing my car to Hyatt since I bought it from them in 2014. This time they got everything right. They clarified the work to be done prior More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin Lindholm, Kevin Lee, Robin O'Neil
November 17, 2020

Sales representative Vitaliy Tretyakov was professional, friendly, and very knowledgeable. Although I chose to purchase a different vehicle, I would have felt very comfortable working with Vitaly. More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vitaliy Tretyako
November 16, 2020

The service is always very good at this dealership. The technicians and service advisors are very knowledgeable. Service advisors are very good at prioritizing the most important service requirements. More

by dhauer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sandul, Kevin Lee
November 12, 2020

never disappointed with the service and easy to relax in lounge while awaiting vehicle to be finished. My car is 13 yrs old but wit proper maintenance still runs like new. More

by pb281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
November 11, 2020

As always the service provided by the dealership was top As always the service provided by the dealership was top notch. As I live approx 2 hours out of Calgary, the service manager, Davin, and his staff a More

by mcour31
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin Lindholm
November 05, 2020

Excellent service (as always). The best in town. I trust the service advisors in the type/frequency of the maintenance services. I feel a genuine drive to do only what is required More

by leonmiura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Riley, Steve Sandul, Kevin Lee
November 04, 2020

I have just purchased my fourth vehicle from this dealership. As always, the experience was positive, professional and friendly. I appreciated the definite team approach to completing the sale. More

by E Foster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bennett (Salesman 5 stars)Cassandra Stoianov (Financial Services Manager 5 stars)c, Tracey Isaak, Kevin Lee, Ray Srivastava
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