Hyatt INFINITI

Great service and friendly staff. My vehicle was serviced in a timely manner and no issues My vehicle was serviced in a timely manner and no issues More

My family and I just bought our second vehicle here and the experience was so smooth and fun. There’s no pressure to buy. They are friendly and helpful. I was surprised of the level of professionalis the experience was so smooth and fun. There’s no pressure to buy. They are friendly and helpful. I was surprised of the level of professionalism how our vehicle was presented to us. They spent a good amount of time showing us the vehicle and every feature that comes with. I’ve never felt like they only care about selling the car and that’s it. They made the experience of buying a vehicle magical and satisfactory. They never underestimated us for being a young couple and treated us like we were real clients ready to buy and made us feel good about our purchase. I can’t stress this enough that there’s no pressure to buy. I always felt either I wanted it or not and that’s it. Special thanks to Kassem, Ray, Eddy and Violet. Kassem is definitely and Amazing sales person. He made us feel like home and was very helpful in all the sales process. He made things so easy for us. He treated us like real clients not a pair of young parents. He treated us like real people and really friendly. His input on the sales process convinced us of purchasing the vehicle just because he saw we were really interested in buying and we were serious about it. He has been the best car sales person I’ve dealt with in all my life. I can’t thank this guys enough on how they treated us and our family. Many many thanks. Ray. Did such and amazing job explaining every single feature of our car and made us experts in every feature of our car in no time. I was surprised with his dedication to made sure we understand and are comfortable with every option we had on our vehicle. Eddy. Super helpful with our vehicle and choosing the right options and vehicle for us. He came up with a great deal for us right on the spot. Violet. She was our God send to help with our financing process and did an amazing job getting us the best rates and deals possible. Also super patient with the entire process of paper work. We all know how hard paperwork is but she made it look so easy. All I can say is thank you for giving us the car of our dreams and make the process so easy and comfortable. Thank you Infiniti Hyatt. More

Pleasure working with Jared, Stuart, Ray, Cassandra and the team! They were patient and understanding and made the deal work smoothly the team! They were patient and understanding and made the deal work smoothly More

It’s always a good experience there. Have been going there for years! Will keep going there to service my Infinity. Have been going there for years! Will keep going there to service my Infinity. More

Was told on first contact in writing the vehicle would be 2 stage polished.When making the deal was told that is not going to happen. Was told the price was plus gst only. That wasnt the case. Extra fees. be 2 stage polished.When making the deal was told that is not going to happen. Was told the price was plus gst only. That wasnt the case. Extra fees. When i showed up there was a scratch on a door. I didnt see it when looking at it first.Could i have missed it yes but i did see a very small dent.So not likely. Salesman says in a cheeky voice well ya bought it that way. More

In this dealership everything good service at time and they explain me everything about my truck service is perfect they explain me everything about my truck service is perfect More

I was most satisfied with Steve Sandul of the service department. He is a courteous, efficient and very professional individual. department. He is a courteous, efficient and very professional individual. More

Great advisors and quality work. The attention to detail make the difference and the experienced and friendly staff make maintenance easy . Hyatt Infiniti is our trusted go to place The attention to detail make the difference and the experienced and friendly staff make maintenance easy . Hyatt Infiniti is our trusted go to place for service and follow up for our QX80 More

Wonderful experience with our car salesman, Freedom. Freedom was very knowledgeable, and his customer service was outstanding. The entire group from sales ,finance, and the delivery tutorial of the car Freedom was very knowledgeable, and his customer service was outstanding. The entire group from sales ,finance, and the delivery tutorial of the car was a great experience. Highly recommend this car dealer, and will be returning for our next vehicle. Greg Ferguson More

Michael in the service department is amazing. He is always professional, fast, and keeps in touch about your car. You never have to chase him to get an answer. Very knowledgeable. 100% great cust He is always professional, fast, and keeps in touch about your car. You never have to chase him to get an answer. Very knowledgeable. 100% great customer service. Always exceeds expectations. More