Hyatt INFINITI
Calgary, AB
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Terrible service experience. In the sitting area FOR THREE HOURS for a simple oil change! I kept having to ask about the status of my car. When complained they said they had a bu In the sitting area FOR THREE HOURS for a simple oil change! I kept having to ask about the status of my car. When complained they said they had a busy day. So maybe they shouldn't book so many cars if they can't handle it! Even the coffee machine inches waiting area is terrible. None of the customers knew how to work it. Customers were trying to help each other. Disappointing that on top of everything, you can't get a simple coffee! More
Great service. Service rep Stephen Sandul is very cordial, knowledgeable and professional. My car was serviced in a very timely manner! I highly recommend Hyatt Inf Service rep Stephen Sandul is very cordial, knowledgeable and professional. My car was serviced in a very timely manner! I highly recommend Hyatt Infiniti More
I didn’t know that dealing with a service departments could be so pleasant. Very helpful and knowledgeable. I felt like I was in good hands and the process was smooth. Wendy went above and beyond to ensu could be so pleasant. Very helpful and knowledgeable. I felt like I was in good hands and the process was smooth. Wendy went above and beyond to ensure any issues I had were resolved. More
Stuart was a really great salesperson to deal with! Appreciated the time he took to show me a few different vehicles, but also to answer several of my questions. When I came to pick the vehicle up it Appreciated the time he took to show me a few different vehicles, but also to answer several of my questions. When I came to pick the vehicle up it was all ready for me, and he followed up with me 2 days later to see if I had any other questions. Overall, a really great experience! More
John was a very nice to deal with but I would have liked to know that the service was going to take longer than expected when the technician ran in to problems to know that the service was going to take longer than expected when the technician ran in to problems More
Lovely open and clean facility, everyone (Omar, John, Tamara, Pam, Rocky, Ray, Vince, Tristan etc…), very welcoming and friendly, would send a friend or relative to purchase a vehicle here any day! Tamara, Pam, Rocky, Ray, Vince, Tristan etc…), very welcoming and friendly, would send a friend or relative to purchase a vehicle here any day! More