Huron Motor Products

I have purchased four vehicles from HMP since 1989 with the most recent as of last year. I am always genuinely greeted by each employee from reception to sales and to service. They certainly make me feel t the most recent as of last year. I am always genuinely greeted by each employee from reception to sales and to service. They certainly make me feel that I as a customer am important each and every time. As a simple example, I recently called the service department on July 10th at 3:00pm for a battery replacement and was told they were booked solid for the rest of the day which I totally understood but the service rep agreed to do what they could if I could bring it in and they would either fit it in or do it first thing the next day. I arrived at around 3:20pm and saw that the bays were filled. I left the van there for the next day. I received a call about an hour later at 4:30pm that same day advising me that the van was ready and if I wanted it delivered to my home. This is only a recent example and one of dozens that I could write about but there is not enough room to do so. I have never had a bad experience at HMP for their workmanship, professionalism, friendliness and overall quality of service and appearance not to mention their strong involvement in the community. As an example, when I called them in September 2008 needing three 7 passenger vans for two days for a major community event I was organizing and the response was “where can we drop them off and what time do you need them”, plus “what else can we help out with”? I am of the opinion that community commitment is not forgotten. Because of HMPs incredible reputation I take a moment to reflect on a very opposite experience at a dealership from Edmundston New Brunswick where in 2010 I was travelling to the east coast of Canada with my family and had an electrical problem. The workmanship there was horrendous, the cost was piracy and they left us stranded with the same problem as we had before we arrived and in fact caused more damage as a result of their shoddy workmanship. I felt that the $431.xx so called “repair bill” was a form of organized theft since I was from Ontario. The only reason I went to that dealership is because it said "GMC" on the door and the solid reputation that HMP has built for themselves I felt this would be the same. That Edmundston New Brunswick dealership should have been ashamed of their treatment but they were not. I actually had to make the repair myself when we were able to get home…. That is another story. We in Southwestern Ontario are spoiled by the complete professionalism at HMP and fortunate that HMP is in Exeter. I was expecting the same at the Edmundston New Brunswick Dealership. I certainly feel qualified to compare dealerships. HMP has EARNED the right as the #1 Dealership in Canada. I have recommended this dealership to countless people for over 20 years and will continue for at least another 20 years. My son turns 16 in March 2014 and he has started to talk about his first vehicle which as he says will be bought at HMP… A future loyal customer in the making. More

Always first class service. Got to the bottom of a seriuos mechanoical problem and covered it under warranty even though it had expired. Service department knew issue dated back to an earlier problem seriuos mechanoical problem and covered it under warranty even though it had expired. Service department knew issue dated back to an earlier problem and took care of everything without question or even being asked. I trust these people completely! More

Always friendly and courteous. They go out of their way to accommodate you. Never have to wait for a call back when leaving a message. Have never had a complaint from any service done. to accommodate you. Never have to wait for a call back when leaving a message. Have never had a complaint from any service done. More

With 5 decades of driving experience I have seen my share of dealerships and without doubt HMP is the friendliest and most efficient that I have seen. All the staff have a smile on their face and always have of dealerships and without doubt HMP is the friendliest and most efficient that I have seen. All the staff have a smile on their face and always have time to chat even though they are busy in their own jobs. They all try to make the "customer experience" a pleasant one. More

Whenever we come in for any kind of purchase or service we are always pleased with the service. Everyone is helpful and friendly. Thank you we are always pleased with the service. Everyone is helpful and friendly. Thank you More

I have now purchased two vehicles from Pete and the whole experience is pleasant. I let him know ahead that I will be coming up to look at cars he has pricing ready for me as well as a vehicle to test drive experience is pleasant. I let him know ahead that I will be coming up to look at cars he has pricing ready for me as well as a vehicle to test drive. He works hard to get the vehicle I want and I have never been disappointed in any way with his customer service - I drive an hour to purchase my cars specifically from Pete and this dealership. More

Stopped in on our way to Northern Ontario for vacation. We had an alarm sound right when we were leaving home and stopped at dealership which was right on our way. Talked to Service Manager who took truck We had an alarm sound right when we were leaving home and stopped at dealership which was right on our way. Talked to Service Manager who took truck out for drive and recommended an oil change and then further work when we return home. He fit us right in for the oil change and were on our way within about 45 minutes in total. We will be booking further service to repair the problem when we return from vacation. More

All the people at HMP are excellent. Service is far superior to other dealers - Finch and Mercedes before they were Finch. We have 4 vehicles, 3 GM and 1 Mercedes. Only the Cadillac was purchased at superior to other dealers - Finch and Mercedes before they were Finch. We have 4 vehicles, 3 GM and 1 Mercedes. Only the Cadillac was purchased at HMP but HMP are now doing all the service on our Enclave - bought at Finch and an Impala - inherited from my father who bought at Andersons (Woodstock). HMP are more than willing to help when called. I would recommend them anytime. Thank you HMP More

We always get great service through Dick. We would never take any of our vehicles to anyone else. We live in London, and since the first time we bought at HMP, we feel it is definitely worth the drive to take any of our vehicles to anyone else. We live in London, and since the first time we bought at HMP, we feel it is definitely worth the drive to Exeter as we get better service, price, and loyalty from ALL the staff there! We recommend this dealer to everyone we know, anytime the conversation comes up. More

We have purchased many new cars and trucks.from Tim and We have purchased many new cars and trucks.from Tim and he really treats us very well. We would recommend him to anyone.The showroom is always neat a We have purchased many new cars and trucks.from Tim and he really treats us very well. We would recommend him to anyone.The showroom is always neat and the staff all speak to you. Russ and Berneice Farquhar More