Huron Motor Products
Exeter, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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This establishment and the staff therein is simply the best. Have been dealing with this group for approx. 8 years and have had only very positive experiences. best. Have been dealing with this group for approx. 8 years and have had only very positive experiences. More
More than 1 experience...Excellent experiences right from entering the front door!Great "no attitude" folks! When I was looking for the truck from the start it was a no pressure experience that was great entering the front door!Great "no attitude" folks! When I was looking for the truck from the start it was a no pressure experience that was greatly appreciated.When I had questions...they were answered.This is the 4th GMC p/u that we have had & still enthused with them.This one is the nicest yet. The service dept is very receptive to questions & excellent at doing what needs to be done correctly the 1st time...with suggestions. Worth going the extra mile for...small town attitude works! More
Always first class service. Got to the bottom of a seriuos mechanoical problem and covered it under warranty even though it had expired. Service department knew issue dated back to an earlier problem seriuos mechanoical problem and covered it under warranty even though it had expired. Service department knew issue dated back to an earlier problem and took care of everything without question or even being asked. I trust these people completely! More
Always friendly and courteous. They go out of their way to accommodate you. Never have to wait for a call back when leaving a message. Have never had a complaint from any service done. to accommodate you. Never have to wait for a call back when leaving a message. Have never had a complaint from any service done. More
With 5 decades of driving experience I have seen my share of dealerships and without doubt HMP is the friendliest and most efficient that I have seen. All the staff have a smile on their face and always have of dealerships and without doubt HMP is the friendliest and most efficient that I have seen. All the staff have a smile on their face and always have time to chat even though they are busy in their own jobs. They all try to make the "customer experience" a pleasant one. More
We have dealt at many different dealerships over the years but none of them have ever come close to HMP. It doesn't matter what you arein for Anne always takes the time to say hi & always asks about my years but none of them have ever come close to HMP. It doesn't matter what you arein for Anne always takes the time to say hi & always asks about my inlaws who are 90 & 87. Tim is one heck of a guy because as we always say if you deal with HMP you are treated like family. Every one of their employees always has a smile on their face & each and every one will say hi if they walk past you. The coffee is always hot and the smiles are free & contagious. Tim you are one heck of a boss because I have never ever seen any of your employees with a scowl on their face. Keep up the good work Anne for answering the phones , taking messages & directing customers to the sales staff. Kim keep your staff motivated like you are doing now & you will be in business for a long time. We truly enjoy coming to Exeter from Salford for our service on our Equinox kep up the good work. Bruce & Beth Harmer 383930 Salford Rd RR # 1 Salford, Ontario N0J 1W0 More
Over the years I have had many transactions with car dealerships in several towns over southern Ontario. The experience in many instances has left a sour taste. HMP in Exeter has been more than satisf dealerships in several towns over southern Ontario. The experience in many instances has left a sour taste. HMP in Exeter has been more than satisfactory. So much so in fact, I travel from Hamilton to Exeter for any work to be done on my vehicle even though there are other General Motors locations nearby. Service is friendly and the repairs a thorough More
Donna greeted me as soon as i got out of the car. She had the answers & looked after my service requirement promptly & with a smile. This dealership has the qualities customers expect & they keep doing had the answers & looked after my service requirement promptly & with a smile. This dealership has the qualities customers expect & they keep doing it over & over... More
I have purchased four vehicles from HMP since 1989 with the most recent as of last year. I am always genuinely greeted by each employee from reception to sales and to service. They certainly make me feel t the most recent as of last year. I am always genuinely greeted by each employee from reception to sales and to service. They certainly make me feel that I as a customer am important each and every time. As a simple example, I recently called the service department on July 10th at 3:00pm for a battery replacement and was told they were booked solid for the rest of the day which I totally understood but the service rep agreed to do what they could if I could bring it in and they would either fit it in or do it first thing the next day. I arrived at around 3:20pm and saw that the bays were filled. I left the van there for the next day. I received a call about an hour later at 4:30pm that same day advising me that the van was ready and if I wanted it delivered to my home. This is only a recent example and one of dozens that I could write about but there is not enough room to do so. I have never had a bad experience at HMP for their workmanship, professionalism, friendliness and overall quality of service and appearance not to mention their strong involvement in the community. As an example, when I called them in September 2008 needing three 7 passenger vans for two days for a major community event I was organizing and the response was “where can we drop them off and what time do you need them”, plus “what else can we help out with”? I am of the opinion that community commitment is not forgotten. Because of HMPs incredible reputation I take a moment to reflect on a very opposite experience at a dealership from Edmundston New Brunswick where in 2010 I was travelling to the east coast of Canada with my family and had an electrical problem. The workmanship there was horrendous, the cost was piracy and they left us stranded with the same problem as we had before we arrived and in fact caused more damage as a result of their shoddy workmanship. I felt that the $431.xx so called “repair bill” was a form of organized theft since I was from Ontario. The only reason I went to that dealership is because it said "GMC" on the door and the solid reputation that HMP has built for themselves I felt this would be the same. That Edmundston New Brunswick dealership should have been ashamed of their treatment but they were not. I actually had to make the repair myself when we were able to get home…. That is another story. We in Southwestern Ontario are spoiled by the complete professionalism at HMP and fortunate that HMP is in Exeter. I was expecting the same at the Edmundston New Brunswick Dealership. I certainly feel qualified to compare dealerships. HMP has EARNED the right as the #1 Dealership in Canada. I have recommended this dealership to countless people for over 20 years and will continue for at least another 20 years. My son turns 16 in March 2014 and he has started to talk about his first vehicle which as he says will be bought at HMP… A future loyal customer in the making. More