Huron Motor Products

I purchased a 2012 Impala on August 1, 2013 after having previously owned a 2006 Impala. I love the car because of many reasons but for me the main reason is that I have significant neck, back and hip issue previously owned a 2006 Impala. I love the car because of many reasons but for me the main reason is that I have significant neck, back and hip issues and I travel 50 - 60,000 km/year for work. I am a social worker that works with people who have been in motor vehicle collisions. My 2006 Impala has a seat pan of 21 inches something very few vehicles have and is the only size I can have to ensure hip is in proper position to avoid pain. So I purchased the 2012 because of the same reason but the headrest has changed significantly in the new model and is tilted forward which is putting my body/neck in a different position. Within the 30 days of owning my new car I had put on 4000 km but was having terrible neck pain and low back pain forcing me to lose out on work over a 2 week period and attend a chiropractor 3x/week...when I usually attend once/week or once/2 weeks. When I met with Jeff Heywood the service manager he was determined to make a solution work for me. We tried to turn the headrest around however that provided no neck support and was informed it would be a safety hazard. We tried a headrest from another 2007 on the lot and it worked well. I told him the 2006 headrest was perfect. So he has ordered me another headrest from a 2006 model and it will be in next week at no cost to me. I believe he went above and beyond to satisfy me the customer and show his appreciation for my extended and loyal service to this dealership. This is the 4th vehicle I have purchased from this dealership. I also want to put in a good word for the sales agent - Chuck Erb who I always return to to purchase vehicles. Thank you Susan Hrovat More

Very friendly, quick and do a good job . They explain anything that they figure you have to do and why it should be done at that time anything that they figure you have to do and why it should be done at that time More

I have found the staff throughout this dealership to be friendly, helpful and professional. No high pressure and lots of integrity. Definitely worth the drive from Goderich. \ friendly, helpful and professional. No high pressure and lots of integrity. Definitely worth the drive from Goderich. \ More

My wife,2 daughters and I have all purchased vehicles from Tim Hamather over the past 6 or 7 years. Tim has made this experience very comfortable and as a result I have driven from London to Exeter (40 m from Tim Hamather over the past 6 or 7 years. Tim has made this experience very comfortable and as a result I have driven from London to Exeter (40 min.) to have all these vehicles serviced. I have found everyone that I have dealt with at HMP to be very helpful , knowledgeable and friendly. The prices I have paid for new cars and service have been very competitive i.e.burnt out blinker light HMP labour $8. , CANADIAN TIRE $43. I highly suggest you give Tim a try. More

We have dealt with Huron Motor Products many times and we have been extremely satisfied with both the salespeople and the service departments. We have always been treated very well and have taken friends have been extremely satisfied with both the salespeople and the service departments. We have always been treated very well and have taken friends there to purchase a car. We highly recommend it to anyone who is looking to buy a car. We give it 5 stars to both service and friendliness. More

This establishment and the staff therein is simply the best. Have been dealing with this group for approx. 8 years and have had only very positive experiences. best. Have been dealing with this group for approx. 8 years and have had only very positive experiences. More

More than 1 experience...Excellent experiences right from entering the front door!Great "no attitude" folks! When I was looking for the truck from the start it was a no pressure experience that was great entering the front door!Great "no attitude" folks! When I was looking for the truck from the start it was a no pressure experience that was greatly appreciated.When I had questions...they were answered.This is the 4th GMC p/u that we have had & still enthused with them.This one is the nicest yet. The service dept is very receptive to questions & excellent at doing what needs to be done correctly the 1st time...with suggestions. Worth going the extra mile for...small town attitude works! More

We have dealt at many different dealerships over the years but none of them have ever come close to HMP. It doesn't matter what you arein for Anne always takes the time to say hi & always asks about my years but none of them have ever come close to HMP. It doesn't matter what you arein for Anne always takes the time to say hi & always asks about my inlaws who are 90 & 87. Tim is one heck of a guy because as we always say if you deal with HMP you are treated like family. Every one of their employees always has a smile on their face & each and every one will say hi if they walk past you. The coffee is always hot and the smiles are free & contagious. Tim you are one heck of a boss because I have never ever seen any of your employees with a scowl on their face. Keep up the good work Anne for answering the phones , taking messages & directing customers to the sales staff. Kim keep your staff motivated like you are doing now & you will be in business for a long time. We truly enjoy coming to Exeter from Salford for our service on our Equinox kep up the good work. Bruce & Beth Harmer 383930 Salford Rd RR # 1 Salford, Ontario N0J 1W0 More

Over the years I have had many transactions with car dealerships in several towns over southern Ontario. The experience in many instances has left a sour taste. HMP in Exeter has been more than satisf dealerships in several towns over southern Ontario. The experience in many instances has left a sour taste. HMP in Exeter has been more than satisfactory. So much so in fact, I travel from Hamilton to Exeter for any work to be done on my vehicle even though there are other General Motors locations nearby. Service is friendly and the repairs a thorough More

Donna greeted me as soon as i got out of the car. She had the answers & looked after my service requirement promptly & with a smile. This dealership has the qualities customers expect & they keep doing had the answers & looked after my service requirement promptly & with a smile. This dealership has the qualities customers expect & they keep doing it over & over... More