Honda Queensway

Fourth time customer, first with Alain. Very good experience It was our fourth purchase with Lakeshore Honda and as always it was a good experience. Full marks to Alain and his follow up. Thank you. It was our fourth purchase with Lakeshore Honda and as always it was a good experience. Full marks to Alain and his follow up. Thank you. More

Great rate decent services The sales person i dealt with was extremely helpful glad I got her to help me get a car with the price range within my limite The sales person i dealt with was extremely helpful glad I got her to help me get a car with the price range within my limite More

Great service from the start Alain at Merino's Honda Lakeshore provided us with everything we needed to know about the 2015 Honda CRV, and more. He was informative, but never push Alain at Merino's Honda Lakeshore provided us with everything we needed to know about the 2015 Honda CRV, and more. He was informative, but never pushy, offered flexible times to meet, and was always respectful. He listened to what we wanted in a new car, and followed up quickly to answer our questions. I would recommend Alain to family and friends with confidence. More

Professional yet personal As I visited the dealership looking to buy new HONDA and being years old HONDA Customer, totally professional with a feel of personal touch was observ As I visited the dealership looking to buy new HONDA and being years old HONDA Customer, totally professional with a feel of personal touch was observed as shown by sales as well the finance person. More

Excellent service from sales to sevice. Bright, clean friendly atmosphere. I strongly recommend this dealership if you are in a market for a new car. The staff went over the options of t Bright, clean friendly atmosphere. I strongly recommend this dealership if you are in a market for a new car. The staff went over the options of the new car and meet the service manager too. More

We informative and questions from us were responded . I would recommend to my friends and relatives. It was a very satisfactory experience from start to end of the transaction process. Thank you Ron. I would recommend to my friends and relatives. It was a very satisfactory experience from start to end of the transaction process. Thank you Ron. More

Helpful and courteous Smooth trading of my car and leasing a new 2016 Civic EX HS. Offered value-add extras that suited my needs. Fast and reliable service. Smooth trading of my car and leasing a new 2016 Civic EX HS. Offered value-add extras that suited my needs. Fast and reliable service. More

Customer appreciation Kent Swain was great. Top marks for him and all those who helped put this deal together, particularly the finance manager. We came in to close a le Kent Swain was great. Top marks for him and all those who helped put this deal together, particularly the finance manager. We came in to close a lease on our 2012 Si, hoping to lease a 2015. We were very happy with the Si. There wasn't one available and so Kent and the team did everything they could to put us in a car we would be happy with. We are enjoying the Accord. Thanks again, Kent! Sorry it took so long for this review. It does not reflect our feelings of satisfaction with the service More

General Operations of Dealership Experienced delays due to lag times in getting documents signed, waiting for sales representatives. Everyone seems to be in meetings a lot of the time Experienced delays due to lag times in getting documents signed, waiting for sales representatives. Everyone seems to be in meetings a lot of the time with no available to get things done. The overall impression, as opposed to the efforts of individuals, is that the customer is not top of mind among staff. More

The staff was great and I felt very comfortable there. Overall it was a very pleasant atmosphere and everyone was very helpful,This is my 4th Honda that I got there and been very happy.I would definitely r Overall it was a very pleasant atmosphere and everyone was very helpful,This is my 4th Honda that I got there and been very happy.I would definitely refer people to go there. More