Heninger Toyota
C, AB
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Bought a new 4Runner from Heninger in September 2021 and was very happy with the experience and the purchase. The 4Runner has been excellent thus far! Thanks to Genc, Cynthia, and Izz especially who were was very happy with the experience and the purchase. The 4Runner has been excellent thus far! Thanks to Genc, Cynthia, and Izz especially who were very helpful, cheerful, and knowledgeable about the vehicle and the process. More
The Quick VersionSales: 9/10Finance: 10/10Service The Quick Version Sales: 9/10 Finance: 10/10 Service Department : 10/10 Impressed and happy on all fronts. Finance Ken Huang made the experi The Quick Version Sales: 9/10 Finance: 10/10 Service Department : 10/10 Impressed and happy on all fronts. Finance Ken Huang made the experience fun and enjoyable. Of the 30 minutes I spent in his office, 25 of that were the two of us just laughing like old college buddies catching up. Ken exuded confidence and calmness not normally seen from most finance managers in the industry. At no point did I feel uncomfortable nor exploited. I was treated with the utmost respect and care. Service Department Jason runs a tight ship and got me what I needed within a day. Service went above and beyond in ensuring I was extremely happy with the vehicle. I am left speechless by Jason, Kevin and his team. Give Jason a Lexus! Sales Everything went well here except that the WOW factor was more evident in Finance and Service. A suggestion would be the importance of improving communication with the customers. So long as the key individuals above keep delivering, I plan on going nowhere else but Heninger for all my Toyota needs. Good customer service is always what keeps the clients flowing. I am now convinced that out of all the Toyota dealerships in Calgary, yours is a cut above the rest. More
We bought a 2021 highlander from this dealership. Out of all the smiling faces that greeted us, we had the pleasure to deal with Saman from sales, Garce, the manager, Ken from finance and Garth from deliver all the smiling faces that greeted us, we had the pleasure to deal with Saman from sales, Garce, the manager, Ken from finance and Garth from delivery. From sales to delivery, our whole experience was seamless! Saman is very honest and she understood our needs well, and helped us with everything! This is the most non-pushy, genuine dealership you can find! This was our first toyota, with the experience we had, it will definitely not be our last one! More
Just bought a 2017 certified Toyota Camry and was quite satisfied with there service. Heninger replaced the cracked rear bumper prior to delivery and took care of some cosmetic paint touchups, which was i satisfied with there service. Heninger replaced the cracked rear bumper prior to delivery and took care of some cosmetic paint touchups, which was identified during the test drive. certified. Awais, Lee and Izz treated us with courtesy and respect and did their very best to meet our expectations. More
Just about bought a New 2021 Toyota Corolla from this dealership, that was on special on their website, was told it had some minor hail damage that would be repaired. In making arrangements to obtain fin dealership, that was on special on their website, was told it had some minor hail damage that would be repaired. In making arrangements to obtain financing with Ken, one of the finance managers, I happened to ask how much the damage was to repair ,to my complete shock , it was Fifteen Thousand Dollars. Never in my discussion was I informed of this extent of the damage by the sales person I was dealing with "Angel Ishii" and feel she misled me in every way and was totally dishonest in her representation of the vehicle... TO ALL BEWARE; Run do not walk a way from this shady dealership. More
From start to finish to replace recalled fuel pump and regular maintenance to service from Kellie and Kevin was above and beyond. Thank you for taking such good care of us! regular maintenance to service from Kellie and Kevin was above and beyond. Thank you for taking such good care of us! More
Regular service. Staff great. Took us through everything. Talked about potential future work required. On time and as quoted. Couldn’t ask for anything more everything. Talked about potential future work required. On time and as quoted. Couldn’t ask for anything more More
I had the pleasure of going to Heninger Toyota this morning, and was greeted by Henry upon arrival. His commitment to my experience was absolutely superb. 10/10. He also asked if I would like a comp morning, and was greeted by Henry upon arrival. His commitment to my experience was absolutely superb. 10/10. He also asked if I would like a complimentary car wash. I said that would be nice. It turned out that Adanna had washed my car. She not only did a great job, but when I got back in my car , I noticed that she had taken the floor mats out and gave them a through cleaning. Once again well beyond just washing my car. 10/10 again. Very impressed with Henry and Adanna. Thanks you very much. Gord More