Harris Victoria Chrysler Dodge Jeep Ram

Bought a vehicle Actually enjoyed the process. The finance manager was kind, courteous and thorough. After going to three other dealerships and being treated terribly, Actually enjoyed the process. The finance manager was kind, courteous and thorough. After going to three other dealerships and being treated terribly, we were definitely feeling uncomfortable walking into another. From the moment we walked in we felt accommodated and respected. We were only shown vehicles we wanted. Thank you. More

Reccently bought a new Jeep Wrangler from Harris dodge. A big shout out to everyone involved in helping me purchase my new Jeep Wrangler!! I was having some issues with my 2011 jeep and was looking into tra A big shout out to everyone involved in helping me purchase my new Jeep Wrangler!! I was having some issues with my 2011 jeep and was looking into trading it in on a new jeep.I brought my concerns to the service manager and voiced my desire to trade in my jeep. He listened to me without judgement and took me to meet the sales team to investigate my options. Everyone from the sales person to the manager and financial department and the insurance representative treated me with the outmost respect and worked A very special thank you to my sales person Lawal that went over and above to ensure I was completely satisfied and went away a very happy customer!! More

Service department I cannot say enough about the entire crew in the service department. They are professional and kind. My vehicle has been repaired twice free of charge I cannot say enough about the entire crew in the service department. They are professional and kind. My vehicle has been repaired twice free of charge because of my warranty. There should have been costs associated but they were waved. They treated me fairly and said if I have anymore issues to call right away. When it's time for a new car I will definitely give Harris my business and send others there as well! Keep up the good work guys! More

Initially Happy.. Soon sour Very happy with the purchase of my truck in April 2016. Was promised a free detailing when i brought it in for its first "inexpensive service" Brought Very happy with the purchase of my truck in April 2016. Was promised a free detailing when i brought it in for its first "inexpensive service" Brought the truck in for its regular oil change and check up 3 weeks after buying the truck. The woman in the service department told me that truck I JUST purchased needed $800 worth of service work done to it as it was due. I was not happy then and begrudgingly paid $350.00 for their service which included a lot more visual checks than actual work, I also did not receive my detailing as promised to me by the sales guy. Since purchasing the truck I have had numerous sales calls from different salesman trying to get me to purchase a new truck and trade mine in. I have asked nicely each time to please be taken off the list and that I will contact them if and when i decide to change vehicles far in the future. Today i received one more of these sales calls, i asked the guy if he could please take me off the list as I do not need a new vehicle. No more than two hours later I received a call from the same dealership... i assumed this was to apologize and say they will not call me again... the gentleman started to tell me how lucky i was to be called now that the ram truck sales programs have changed.. I was not happy. The constant phone calls by this dealership are a nuisance. Their service department did not honor the free detailing i was promised and did also not help at all in providing a competitive quote on new tires that were required on a $32,000.00 truck. Only thing I am happy with is the truck and I wish i had bought it from the Dodge dealership down the road. Avoid this place if you want good service and honest salesman. More

One of the best dealer experiences I've had Dealing with Kai was an absolute pleasure. From initial communication from my internet inquiry, to delivery of my purchased vehicle, he made me feel l Dealing with Kai was an absolute pleasure. From initial communication from my internet inquiry, to delivery of my purchased vehicle, he made me feel like a valued customer. Kai was always up front and honest with me, he was a man of his word & his communication was phenomenal. More

Avoid the dealership avenue to purchase My son recently purchased his first vehicle from this dealer. He paid the sticker price for the used vehicle- shame on him for being naive and not neg My son recently purchased his first vehicle from this dealer. He paid the sticker price for the used vehicle- shame on him for being naive and not negotiating. The salesman overcharged on documentation fee ($799.00) and charged a finance placement fee of $500.00- shame on him for his unprofessional and immoral sales practice for the almighty commission! What the xxxx?! More

Scam Artists. Be careful. My friend and I bought a truck from here. The sales person lied about the model, hp, and other features it had. Once we signed on the dotted line ther My friend and I bought a truck from here. The sales person lied about the model, hp, and other features it had. Once we signed on the dotted line there was nothing we could do. Moreover, a week after driving the truck there has been lots of different problems. They didn't even honour the warranty. We spent over 30k, on the truck. More

Destroyed my car and charged me over $1100 to do it These crooks can't even change break pads! They claimed that it was a manufacturer issues that destroyed my rotors and breaks and had my son and I dri These crooks can't even change break pads! They claimed that it was a manufacturer issues that destroyed my rotors and breaks and had my son and I driving a vihicle with no break pads. When I complained they swore nothing had been done wrong and took it for a second full day. They "replaced the rotors and break pads" and only charged me for a piece of mind inspection (how generous). When my car STILL wouldnt break and I told them I was nit comfortable having them touch my car again, they wouldn't return my money. Disgusting and unproffesional. These people put my family (not to mention my car) in extreme danger... and they aren't sorry. More

Better to not put a foot in that "garage"... awefull Sales people just want your cash after you are just nothing...If you would lke to have your car fix..godd luck you are less than a number.... Sales people just want your cash after you are just nothing...If you would lke to have your car fix..godd luck you are less than a number.... More

Amazing Customer Service and Reasonably Priced! Took my car in today for a semi-annual Peace of Mind inspection which was very reasonably priced by the way. The experience was quick and very efficie Took my car in today for a semi-annual Peace of Mind inspection which was very reasonably priced by the way. The experience was quick and very efficient. Upon inspecting it was found that a few repairs had to be done. Phil Poon took the time to call us and ask us if we wanted it done right there on the spot. We decided to get some things done and others not. I felt no pressure from him to get what we did not want done right away done, which I really appreciated. He was honest about everything and when we came back to pick up our car, it had even been cleaned for us! We were extremely happy with Phil's friendly and efficient service and would reccomend him and the service department at Harris Jeep anytime! Thank you! More