Harris Oceanside Chevrolet Buick GMC
Parksville, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Customer service appreciatted It was fairly obvious from the beginning of my dealings with Ryan that he had my best interest at heart. We reviewed what was available on the lot and It was fairly obvious from the beginning of my dealings with Ryan that he had my best interest at heart. We reviewed what was available on the lot and Ryan was very knowledgeable in terms what each vehicle had to offer. Once I determined what suited my needs the best, Ryan, I believe pursued the best deal possible involving my trade. There were more expensive units on the lot but Ryan did not try to upsell me which I appreciated. In todays marketplace it's nice to leave a dealership confident that you were treated fairly and not taken advantage of. Believe that happens elsewhere I can assure you. When I'm asked to recommend someone it's going to be Ryan at Oceanside. Thank you Les Romanchuk More
Our buying experience was great. We didn't feel pressured or pushed into anything we didn't want. The few concerns we had were taken care of as per our agreement. We have had the truck for almost pressured or pushed into anything we didn't want. The few concerns we had were taken care of as per our agreement. We have had the truck for almost a month and still love it. Great buying experience, very friendly staff and credit department. More
Do NOT purchase from this dealer. First they promised me Do NOT purchase from this dealer. First they promised me a certain amount for my trade in, I asked MANY times for Steve to confirm this and he Do NOT purchase from this dealer. First they promised me a certain amount for my trade in, I asked MANY times for Steve to confirm this and he did....it wasnt until my car was already sitting in their dealership that he then robbed me during my trade in. Then they didn't give a full tank of gas when I purchased, they made it "look" full. Then they lied about my payout on my old jeep when I discovered it wasnt paid out as it should have been. Weeks after my trade in, my old vehicle payment came out of my account. I called my loan company and was told they never paid it. This took a ton of effort on my part and I got a major run around and lies from this dealership. And then the biggest thing: they sold me a 2013 jeep compass with 31xxx kms. I bought an extended warranty and the vehicle also came with one. They gave me no information on the current warranty. I asked my salesman (Harlem) MULTIPLE times over a month to give me information on this warranty, what standard guidelines I needed to follow to keep the warranty valid and when this vehicle last had an oil change. There was no sticker on the window and no warranty package in the vehicle. It took the entire month before Harlem finally told me that this vehicle last had an oil change at 20000 kms. Then I called a different dealership who was actually helpful/ knowledgeable and found out not only was my newly purchased vehicle due for an oil change but was already passed the point of it's required maintenance #3. I dont even know if my warrantly is still valid now and my vehicle is only one year old. They sold me this newer model vehicle knowing full well what it needed. This vehicle had 11000 kms on it since the last oil change or maintenance yet they claimed it had a thorough inspection done. No wonder they gave me such a run around. Oh and when I fought with Harlem about it he said he would pay for it. I sent him a picture of my bill with a text the next day after he said he would pay for it and he didn't even respond to me!!! USE CAUTION WHEN PURCHASING FROM THIS DEALER. They are SCAMMERS and should be ashamed of themselves. I had to drive 2.5 hours to the nearest jeep dealer and pay over $200 for maintenance on a vehicle I barely owned a month. This is absurd and this is only the first of a very long list of complaints I will be publicly posting. DO NOT...I REPEAT DO NOT BUY FROM THIS DEALER. THEY ARE SCAMMERS!!!!! I have more detailed information and receipts for the work I had to do on this vehicle, feel free to contact me for more information if need be. Im sure I am not the only person they have done this to. More
Paula always seems to go above and beyond for myself and her other customers, when I'm in there for service. She is always so great to deal with. She always does her best to make sure our car is in and out her other customers, when I'm in there for service. She is always so great to deal with. She always does her best to make sure our car is in and out in timely fashion, that's because she seems to run non stop. She is so polite and explains how the service was and what you may need for repair. We will only deal with Paula when we are in for service. You are very lucky to have her working for you as we are happy that you have here too! Regards, Brad&Deborah More
Super Duper experience!! Harlem listened to my needs and found the perfect car for my lifestyle, taste and budget. I love my new car!! Ashley did everything possible to wrangle financing, and got me the b found the perfect car for my lifestyle, taste and budget. I love my new car!! Ashley did everything possible to wrangle financing, and got me the best possible situation, payment-wise. Richard in service had my old car detailed so that it would sell easier. I have been going to Harris Oceanside GM for my oil changes for a couple of years, already, and have always been pleased with the service and the price. This is just one more positive experience that will keep me going back, and recommending them to my friends. Thank you, Harlem, and the rest of the staff, you've helped make me very happy, indeed :-) Erin Lynne Hunter More
When I bought my Chevy Truck it did not come with a When I bought my Chevy Truck it did not come with a manual. so I emailed greg asking him to send me one - he said the book is too expensive - mea When I bought my Chevy Truck it did not come with a manual. so I emailed greg asking him to send me one - he said the book is too expensive - meanwhile I just gave him $25,000 - he sent me a electronic link version. -. then I emailed him back reminding him that before I bought the truck he would have given me 10 manuals no problem. so he got back to me - said he would get me one but that it would take 5 weeks. 5 weeks later I get a used GMC manual that he tells me he got from another trade in (how does this solve the problem for the next guy)..... furthermore I have to pay $7.50 at the post office cause Harris payed insufficient postage. Greg was cool and help me get a truck and fair payments etc. and maybe the dealership is cheap with my concern and greg had to get a little shady - but on my end - this incident was inconvenient trite and boring, Ian Ferreira ravenmusic@rocketmail.com 250-726-8937 More
Harlem was very patient, resourceful and knowledgeable. He walked us through every step and was good-natured and easy to talk to. My family really enjoyed the process of working with Harlem and we will def He walked us through every step and was good-natured and easy to talk to. My family really enjoyed the process of working with Harlem and we will definitely seek him out for any future vehicle purchases. More
Recently arrived in the area and had a car shipped that was having power steering problems. I dropped into the dealership at closing on a Saturday evening and Richard tried to assist me but was not able to was having power steering problems. I dropped into the dealership at closing on a Saturday evening and Richard tried to assist me but was not able to check the levels due to the location of the dipstick as it was in a heated area of the engine. He did give me some fluid in the event I needed it and told me to come in next business day if it was not resolved and I needed assistance. Very friendly and helpful. It turned out that my old car was damaged during shipment and I decided perhaps it was time to retire the old girl as she was 15 years old. I shopped on line and found a slightly used 2014 Jeep Grand Cherokee that was just what I was looking for. I dropped into the dealership and met Bill. We talked about the car and took it for a drive. It was just what I was looking for so I put in an offer that was accepted. All the paper work was done and I drove the vehicle home that night. There was no pressure and I felt the price was fair. The next day I met Bill, Paula and Richard and we talked about service and they gave me more advice on the vehicle. All very friendly and made me feel very welcome and appreciated. I certainly recommend Bill, the other staff and this dealership as they are very professional, friendly and will make sure your needs are met and that you are a satisfied and happy customer More
I found the dealership and the sales person pleasant to deal with, not too pushy and not a stereotypical cheesy car salesman. He knew his product, was willing and able to meet with me on my limited schedul deal with, not too pushy and not a stereotypical cheesy car salesman. He knew his product, was willing and able to meet with me on my limited schedule. More