Harris Mazda

Excellent customer service and a great product! I was thoroughly impressed by the professionalism and service offered at Harris Mazda by my sales associate Tyler Lavin. He was quick to answer any an I was thoroughly impressed by the professionalism and service offered at Harris Mazda by my sales associate Tyler Lavin. He was quick to answer any and all of my questions and concerns, whether in person, or over text or email. I appreciated his extensive knowledge of the product, as well as his patience. No matter whether it was my first visit to the dealership or my fifth (it took me awhile to make my final decision), he greeted me with a smile and was genuinely happy to see me. Robert in finance was also very good to deal with:professional, compassionate, knowledgeable and personable. I feel completely confident in the purchase I made and I really love my new car. I would highly recommend Harris Mazda, Tyler Lavin and the CX5 to anyone looking for a positive experience! More

Excellent Sales Team Tyler was an amazing help. He went over all the features and wasn't pushy one bit. He allowed time for us to decide what we really wanted. He even wen Tyler was an amazing help. He went over all the features and wasn't pushy one bit. He allowed time for us to decide what we really wanted. He even went out of his way to bring in the exact colour of the vehicle we were wanting. The team of people even stayed after closing so we could get all the paperwork filled out. We had an awesome experience and would recommend Tyler to anyone who is looking for a vehicle. We love our CX-5!! More

Wow! Outstanding experience! Tyler Lavin checks off all the boxes as a sales professional. He steered through my amateur research without once showing disrespect, listened, and b Tyler Lavin checks off all the boxes as a sales professional. He steered through my amateur research without once showing disrespect, listened, and brought us to the car we really wanted at a fair price. He clearly believes in his product and seemed as genuinely pleased as we are. Rob was also fast, efficient and no pressure. Kudus to the management team who find, recruit, train and motivate people like Tyler. Definitely not the usual condescending auto dealer experience. we had sampled at a competitor earlier in the day!! More

Outstanding customer service Dealing with Adams and everyone else at Harris Mazda made my trip from Victoria very worthwhile. Harris Mazda is a place that defines outstanding cus Dealing with Adams and everyone else at Harris Mazda made my trip from Victoria very worthwhile. Harris Mazda is a place that defines outstanding customer service - how refreshing. I never felt any pressure and it was the most stress free car buying experience I have ever experienced. I had never hugged a salesman after buying a car, but I did this time. I got a great vehicle at a price I thought was fair. I would recommend this dealership to anyone looking to buy a new or used car. More

Totally awesome!!! I'm new to Mazda in Nanaimo, but you would never know it. I am greeted EVERY time by the staff with absolutely excellent public relations skills. My I'm new to Mazda in Nanaimo, but you would never know it. I am greeted EVERY time by the staff with absolutely excellent public relations skills. My two salespeople, Tyler and Doug are friendly, happy and ever so helpful. I honestly never feel it's a problem asking any questions. They are willing to help me with whatever I need. My experience will Harris Mazda Nanaimo has been a 10 out of a 10 experience. Thank you to all the staff for all your wonderful service you offer. Good job!!!! More

Excellent Customer Experiene Adams was thorough and professional with us when we recently made our purchase, There is no sales pressure and he was very well informed on his and pr Adams was thorough and professional with us when we recently made our purchase, There is no sales pressure and he was very well informed on his and products. Adams has also been awesome post sale as he takes the time to help me with any of questions that have come up since I purchased the car More

awsome great job very nice and friendly helpful in finding the right vehicle for us NOT TO AGRESIVE in trying to make the sale. wanted us to make the write choic very nice and friendly helpful in finding the right vehicle for us NOT TO AGRESIVE in trying to make the sale. wanted us to make the write choice and not to be pushed in to some thing we did not want . went the extra mile buy saying late and having patchiest wile we made our choice More

Awesome experience! I had a great experience buying my new car from Mazda. Tyler was very helpful and knowledgable every step of the way. He went above and beyond to help I had a great experience buying my new car from Mazda. Tyler was very helpful and knowledgable every step of the way. He went above and beyond to help me find what I needed, and made sure I loved my new car. More

Tyler I'm Lavin every minute of it So pleasantly surprised at how comfortable it was to deal with Tyler through the entire car buying process. He is very knowledgeable and put us at eas So pleasantly surprised at how comfortable it was to deal with Tyler through the entire car buying process. He is very knowledgeable and put us at ease immediately. No pressure and he was able to answer all of our questions. Tyler also personally introduced is to Doug and Dave which was a nice touch. He also followed up to make sure we were completely satisfied. Thanks Tyler! More

Best experience buying a car yet! Harris Mazda here in Nanaimo has got to be the most friendly place to go. The moment I walk into the showroom or browse the lot there is someone to gr Harris Mazda here in Nanaimo has got to be the most friendly place to go. The moment I walk into the showroom or browse the lot there is someone to greet me and answer any and all of my questions. Coffee is offered readily and I never feel like I am intruding. Adams can only be described as a big friendly giant. He is patient and curtious. If there is a question I had he cannot answer he endeavors to find it. And I can't say enough about Robert. Friendly, helpful and welcoming. Buying a car can be an intimidating experience but Robert made me feel at ease with each step of my purchase. Would i do it again...xxxx ya!. More