Harris Mazda

Fantastic Experience The combination of Tyler / Doug and David made this as easy as it always should be. We truly felt like they were looking out for our best interests an The combination of Tyler / Doug and David made this as easy as it always should be. We truly felt like they were looking out for our best interests and I would not hesitate to recommend people to their dealership. Everything right down to the last detail was given utmost importance and I thank them for their profesionalism. Our new CX-3 is a joy to ride! More

Purchase of pre-owned Mazda The dealer provided excellent customer service. Initial contact was through a web-page request (and a person never knows if and how that will be rece The dealer provided excellent customer service. Initial contact was through a web-page request (and a person never knows if and how that will be received), and I was contacted immediately, connected with a sales person the next day, and was at the dealer to test drive and purchase the next. My experience went smooth from the sales rep, who I feel negotiated a deal that represented me, straight through to the service department who did a minor fix for me prior to leaving. Thanks very much for the efforts of the team. I would recommend this dealership to others. I wish I learned the name of the service peoples that helped me (I didn’t though), as they truly shone, and put the extra touches to the day. More

Amazing service, Kassandra!!! We recently purchased a 2018 Mazda CX-5 from Kassandra at Harris Mazda. While of course we're very happy with our new vehicle, we also wanted to note We recently purchased a 2018 Mazda CX-5 from Kassandra at Harris Mazda. While of course we're very happy with our new vehicle, we also wanted to note that we were impressed by the level of service we received when considering whether or not to buy the car. Kassandra was incredibly knowledgable, and helpful concerning the many questions we had. Moreover, she was genuinely passionate about the vehicle and her interaction with customers. She was friendly and approachable; as a result, we found the vehicle we were looking for without feeling pressured into buying it. Kassandra, you're doing an amazing job. Thank you!! ? Patrick and Maddie More

Vehicle inspection You would think that the inspection that takes your vehicle off the road might be last place you'd find a positive view. But that's what I walked away You would think that the inspection that takes your vehicle off the road might be last place you'd find a positive view. But that's what I walked away with! The people at Nanaimo Mazda were universally thorough, knowledgeable, and prompt-- they called when they said they would. They were personable and wonderfully helpful--even in the lot, when I was wondering where to go! I highly recommend this shop for the quality of the people working here. They made a difficult day easier, and the rate was reasonable, too. :) More

Wonderful sales advisor - Adam obakpee, funny and relaxed. Robert in the finance department was amazing! Very helpful caring and honest . Helped me out of a bad position with my mini that was the worst purchas Robert in the finance department was amazing! Very helpful caring and honest . Helped me out of a bad position with my mini that was the worst purchase of my life. Adam Obakpee and Robert helped me get into a brand new beautiful reliable car! I'm so happy! Thank you!!! More

Best dealership I’ve ever dealt with I keep going back to this dealer, I’ve tried other dealerships with different manufacturers but I keep going back. The service is by far the best I’ve I keep going back to this dealer, I’ve tried other dealerships with different manufacturers but I keep going back. The service is by far the best I’ve ever encountered. Harris Mazda has truly set the bar for professionalism in the car dealer industry in Nanaimo. More

Going above and beyond for clients I have to commend the effort and the can do attitude of their parts specialist, Jason Ranks - he went above and beyond to get my car driving safely an I have to commend the effort and the can do attitude of their parts specialist, Jason Ranks - he went above and beyond to get my car driving safely and efficiently; he made phone calls left and right to try to get an integral car piece ordered and delivered as soon as possible. More

Would someone please organize this dealership! If it was not for Adams Obakpee and the owner Tony Harris trying so very hard every time you see them, I am not sure that I would ever go back to this If it was not for Adams Obakpee and the owner Tony Harris trying so very hard every time you see them, I am not sure that I would ever go back to this dealership. When we bought our 2017 Mazda CX-9 we also bought the "Protection Package". That is a "package" that provides interior and exterior "protection". Today, we took the car in to have a 8,000KM check up done. At that time we mentioned that there were blue stains on both the drivers seat and the passenger seat. These items are covered under the "protection package" Well, wouldn't you know it, but I was told that I was lucky that they were not going to charge me to remove the stain, and that that type of stain was caused by people wearing cheap, unwashed blue jeans. Really, you actually relay that to a client. By-the-way, my jeans are not inexpensive, and they were pre-washed when I bought them. In the end, they removed the charge for re-installing the protection on my seat. Completely forgetting or ignoring the passenger seat. Having checked the literature for the Protection Package, I find nothing that says I must not wear bluejeans while driving my Mazda CX-9. The service rep we dealt with - Evan, was very good, and tried make things right. Also, while I am on a rant, Rob, please, you are in service. When someone that you have dealt with several times in the past is standing on the other side of the desk, the very least you could do is say "Hi". I had to say hello to you before you acknowledged I was standing there. This was a very unsatisfying visit to Harris Mazda in Nanaimo. More

Mazda 3 Sport Tyler was incredibly helpful and eager to help me with my very specific request. I searched through several dealerships and none of them had a configu Tyler was incredibly helpful and eager to help me with my very specific request. I searched through several dealerships and none of them had a configuration I wanted. Tyler took the time to track down the car that I wanted and had it delivered in an incredibly short amount of time. He was a pleasure to work with and I will definitely recommend him to friends and family who are interested in purchasing a new vehicle! More

Great sales team! Amy and Kassandra were very helpful in helpIng me get into a new truck. Would highly recommend them and Harris Mazda to anyone even thinking about get Amy and Kassandra were very helpful in helpIng me get into a new truck. Would highly recommend them and Harris Mazda to anyone even thinking about getting into a new ride! More