Harris Mazda

Harris Mazda worked very hard to make the deal happen and make sure that we were happy, even after the papers were signed. This dealership has definitely earned my trust! The salesman, sales manager and the make sure that we were happy, even after the papers were signed. This dealership has definitely earned my trust! The salesman, sales manager and the dealership greatly surpassed my expectations. We will definitely be back. Well done! More

I am APPALLED with the service I received from Tom Harris Mazda. Not only were they UNORGANIZED, but they were UNPROFESSIONAL. From start to finish with my dealings with Sanjiv he was shady and dismissive. A Mazda. Not only were they UNORGANIZED, but they were UNPROFESSIONAL. From start to finish with my dealings with Sanjiv he was shady and dismissive. After telling him I was on a time restraint (as I lived out of town), none of the paper work was in order. Once I received the car not only was it FILTHY inside (for a “new” car) but the rubber trim around the window was coming apart? For a $26,000 car? The dealership failed to mention if the car had been in any kind of accident and they seemed to not even know due to their lack of organization. Nor did Sanjiv care as he failed to respond to my many text messages. He also tried to then blame for a stain present on the seat that was there prior. At this point I had had the car for less than 24 hours. Further more, the dealership had lied about what my monthly payment would be, and as a first time car buyer talked me in circles until I was confused by what I was signing. When I attempted to contact the manager JOHN about my horrible service he was dismissive and said he would have someone come retrieve the car if I was unhappy with their service. As a young female I felt completed taken advantage of by these individuals and their untrained staff. DO NOT TRUST THIS DEALERSHIP. 0 stars. More

I have now bought three different vehicles from Harris Mazda and I honestly cannot recommend them enough. They have by far some of the best customer service I’ve even seen from any business . This time ar Mazda and I honestly cannot recommend them enough. They have by far some of the best customer service I’ve even seen from any business . This time around I had the pleasure of being assisted by Sanjiv, who was absolutely fantastic to say the least. Sanjiv went above and beyond in every aspect, making sure I got the best deal possible, in the car that I loved, all while making it a fun and enjoyable experience! I no longer live full time in Nanaimo but will always go back to Harris Mazda and Sanjiv as their service and experience is second to none! More

I could not be happier with my vehicle or the purchase I could not be happier with my vehicle or the purchase process. I spent many months looking online and narrowed it down to a Mazda CX3. Sanjiv foun I could not be happier with my vehicle or the purchase process. I spent many months looking online and narrowed it down to a Mazda CX3. Sanjiv found me the perfect red one with everything I could ever need included. Thanks again Sanjiv!! More

Great honest dealership Great experience with this dealership. They were honest and kept there word regarding price and didn't add any extra fees. Price was actually cheaper Great experience with this dealership. They were honest and kept there word regarding price and didn't add any extra fees. Price was actually cheaper than what the quoted on the phone! More

Our salesman was Brandyn Woodruff and we could not have been more pleased. The service was awesome. The dealership vibe was divine. Everyone was professional and HAPPY! The whole experience was fantastic. been more pleased. The service was awesome. The dealership vibe was divine. Everyone was professional and HAPPY! The whole experience was fantastic. More

Brandyn had the best customer service we ever had, we went to the store and he first welcomed me and my husband at the moment we stepped into the store. He understood our needs, explained everything we w went to the store and he first welcomed me and my husband at the moment we stepped into the store. He understood our needs, explained everything we wanted to know, went for a test drive with us and finally helped us in changing our minds about what would be the ideal car for us. He did everything he could to meet our budget and for us to leave the store with a brand new Mazda, beautiful, fantastic vehicle. We were really fortunate to having Brandyn crossing our paths! I highly recommend him as the best choice you can make when searching for a new (or used) car - and we've been to almost all other dealerships in town. The only not so great thing I would point out is their choice of insurance company, that we had to leave the store already with it, so they work with an insurer who will be already there and we were not really satisfied with their service, the way things were conducted and explained to us about our insurance. Maybe Mazda could check on how their customers feel about it, but other than that, Haris Mazda store and their staff (great finance lady and Gui who explained in details about Mazda maintenance) were all great, we could feel welcomed and that they really care about their customers. More

Friendly helpful service Sanjiv made buying our new CX5 a pleasure. He was professional, helpful and personable from his initial greeting to the final goodbye. We'll recomme Sanjiv made buying our new CX5 a pleasure. He was professional, helpful and personable from his initial greeting to the final goodbye. We'll recommend him and Harris Mazda to family and friends. More

Great experience at harris mazda Nanaimo, bought my Kia Forte. Fair pricing, friendly staff and overall excellent customer service. I strongly recommend sanjeev for your next car. Forte. Fair pricing, friendly staff and overall excellent customer service. I strongly recommend sanjeev for your next car. More

Thank you Sanjiv and Jon for a great price on Mazda CX5! We just bought a Mazda CX5 from this dealership. Sanjiv was easy to deal with, knowledgeable, very helpful, and answered our many questions. Thank We just bought a Mazda CX5 from this dealership. Sanjiv was easy to deal with, knowledgeable, very helpful, and answered our many questions. Thank you Sanjiv and Jon for everything you did to get us a great price on a vehicle and make this experience a positive one! We are very happy with our new car and will recommend Sanjiv to all our friends! More