Harris Mazda

The Harris Mazda service department excels at the job, from service advisor, Alisa Berntsen, to Bill Soles, Parts Manager extraordinaire, all the fabulous mechanics who have looked after our Mazdas for 14 from service advisor, Alisa Berntsen, to Bill Soles, Parts Manager extraordinaire, all the fabulous mechanics who have looked after our Mazdas for 14 years, and of course, all wonderfully overseen by John Cassidy, Service Manager. Alisa has been with them since 2002 and is the most knowledgeable service person we have ever dealt with. She is approachable, helpful, consistent and informative. We feel we have always been given value for our money. We will continue to buy Mazdas mainly because of the staff in the Service Department. Thank you Alisa, Bill, John, Corey, and all the extremely capable mechanics (sorry - we don't know their names) who have looked after our 1994 MX3 Precidia, 1993 929 Serenia, 2002 Millenia and 2008 Mazda3. With thanks - Shannon and Dale Bellamy More

Sharon was very nice, helpful, and made us feel very comfortable purchasing our first car. Would recommend the dealership to anyone. We will definitely return to Harris Mazda in the future. comfortable purchasing our first car. Would recommend the dealership to anyone. We will definitely return to Harris Mazda in the future. More

While I only came in for temperature guage check and an oil change the mechanic and customer service person found a cracked head casket and determined that there was a leak from a water valve. Testing the oil change the mechanic and customer service person found a cracked head casket and determined that there was a leak from a water valve. Testing the fluids indicated that the transmission fluid needed to be flushed and changed. Not being a mechanic myself I decided to follow their suggestion and get all these items fixed. I felt they did a good job even if my repair bill went from a about $60 for an oil change to over $1000 for the work done. More

All of the staff at Harris Mazda were great and were willing to do whatever it took to get a deal done and were all very friendly. They were able to call in the insurance person on-site even though it willing to do whatever it took to get a deal done and were all very friendly. They were able to call in the insurance person on-site even though it was a Sunday and they usually do not come in. Great people to deal with! More

Our family had a wonderful experience at Harris Mazda. Our family had a wonderful experience at Harris Mazda. When we first walked into the dealership,we were helped by Sharon Simon who was very friendl Our family had a wonderful experience at Harris Mazda. When we first walked into the dealership,we were helped by Sharon Simon who was very friendly and didn't make us feel pressured at all. She gave us a good idea of which vehicle would suit our needs and fit in our price range. The next time we came to test drive the Mazda 5, Jason Barth was also just as friendly, relaxed, and very knowledgeable. He also tries to be as flexible as he was able to with his own time in meeting our schedule and was very attentive in fulfilling our needs. He answered all of our questions and was helpful and polite throughout the process as well as after the sale was made. His customer service skills are top notch! You two made our experience at Harris Mazda pleasant, thank yous! We hope there will be more valuable employees like you both :) More

Over all good job all around...Good coffee and very friendly staff...Didn't get the vehicle we wanted but it was something to start with. friendly staff...Didn't get the vehicle we wanted but it was something to start with. More

Sharon was a breath of fresh air when it comes to dealing with car sales(wo)men. As this was the first new car purchase for my husband and I, to say that I was dreading the process was an understatement. Aft with car sales(wo)men. As this was the first new car purchase for my husband and I, to say that I was dreading the process was an understatement. After entering the lot on Labour Day weekend (xxxxxxto Harris Mazda, by the way, for being open on a long weekend when many other dealerships were closed!), we were pleasantly welcomed by Sharon. The entire process was painless – we quickly negotiated a fair price, traded in our junker, signed the papers and were on our way out the door with the key to a new, silver Mazda 2 in hand. There were no surprises along the journey and every staff member we dealt with, from Sharon to the head honcho to the finance woman, was professional and kind. In the future, we would certainly look to buy another car from this dealer -- says a lot as we live in Victoria! More

Had my car at the shop to get an A1 Exterior Polish which Had my car at the shop to get an A1 Exterior Polish which was scheduled and extremely well managed by Glen Gordon , and Mike ( 99 ) did an out- Had my car at the shop to get an A1 Exterior Polish which was scheduled and extremely well managed by Glen Gordon , and Mike ( 99 ) did an out- standing job . WELL DONE Glen and Mike , Thank You ! More

We had a very positive experience buying our daughter's We had a very positive experience buying our daughter's first car at Harris Mazda in Nanaimo. Sharon Simon offered us a very nice service, she was a We had a very positive experience buying our daughter's first car at Harris Mazda in Nanaimo. Sharon Simon offered us a very nice service, she was always very kind and she gave us all the information we needed at the time. More

I arrived at the dealership to look at new mazda trucks. I did not realise that Mazda had stopped making trucks. I was met by Sharon who showed me a used Mazda truck that I eventually ended up buying. Befor I did not realise that Mazda had stopped making trucks. I was met by Sharon who showed me a used Mazda truck that I eventually ended up buying. Before I arrived I had my heart set on a Ford Ranger I was just looking to compare. Sharon was very friendly and did everything in here power to get me the truck for the price I wanted to pay. I also had dealings with the manager and the lady in finance all treated me very good and worked together to make the deal happen. I would definatly recomend this dealership. More