Harris Mazda

I felt heard and understood. I was not given information too much information that I felt confused! They worked to make it work for me! too much information that I felt confused! They worked to make it work for me! More

I found the sales and finance departments at Harris Mazda to be efficient and well organized. The sales rep. and manager made me feel I was getting a very fair deal on my trade ins and the new car purchase. to be efficient and well organized. The sales rep. and manager made me feel I was getting a very fair deal on my trade ins and the new car purchase. I left with my new car feeling both sides were satisfied. More

Excellent customer service all around. Really appreciated Barry Davies going above and beyond to get me into the car that I wanted at a price I could afford. Barry even came to my place to pick up the transf Barry Davies going above and beyond to get me into the car that I wanted at a price I could afford. Barry even came to my place to pick up the transfer papers for my trade-in. Couldn't ask for better service. Also Jeanine Taylor did a great job of answering all my questions about finance and warranty questions. So far I am loving my Mazda 3 and the great service I got at Harris Mazda! More

I love my new car and they were amazing help getting me into my first car highly recommended to anyone looking to buy a car into my first car highly recommended to anyone looking to buy a car More

Excellence customer service, our sales advisor was absolutely incredible. finance team was excellent, all of our needs were met and we were able to come out with exactly what we wanted with great expe absolutely incredible. finance team was excellent, all of our needs were met and we were able to come out with exactly what we wanted with great experience. Everyone was super friendly and understanding. Would and Will recommend to anyone More

Sends unwanted text messages of sales, emails etc. You can opt out (or so it says.) I’ve opted out of emails and texts and I still get messages. This isn’t the way to get business. What originally was a s can opt out (or so it says.) I’ve opted out of emails and texts and I still get messages. This isn’t the way to get business. What originally was a solid experience back in 2016 when I bought my Mazda has completely changed now in 2021. Their current business practices would stop me from ever going to this dealer again. Respect people’s privacy and don’t text them offers or bombard them with emails and replies. I sold my Mazda and moved to a different vehicle and when people ask me about the brand. I speak honestly. Cars are great Nanaimo dealership should be avoided. More

I was looking for a pre ownerd vehicle on the lot. I was I was looking for a pre ownerd vehicle on the lot. I was looking for a car with low mileage and had my type of interest in vehicles. I was placed in I was looking for a pre ownerd vehicle on the lot. I was looking for a car with low mileage and had my type of interest in vehicles. I was placed in the perfect car. It looked brand new being a used car and my customer service rep (BARRY) handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. More

Have always felt scammed by the service department.. Last two times have been told I needed expensive service before it was needed or not needed. on the required maintenance schedule.. two times have been told I needed expensive service before it was needed or not needed. on the required maintenance schedule.. More