
Harris Mazda
Nanaimo, BC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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My experience at Harris Mazda was amazing. When I first arrived on the lot a couple of months back I had time to walk around the lot and take a look at what was there. I wasn't pounced on by a pushy sales arrived on the lot a couple of months back I had time to walk around the lot and take a look at what was there. I wasn't pounced on by a pushy sales man. When I looked up from a vehicle wanting some assistance Adams made his way over to assist me. He was polite, courteous and never pushy. He showed me the features of the car and offered me a test drive. I wasn't prepared to buy at the time and was more than happy to provide me a brochure on the vehicle and his business card should I want to contact him with questions. When I returned to the lot two months later Adams was there to help. We discussed the vehicle and made a plan for a second test drive (it was boxing day and I had last minute shopping to complete). When I arrived on boxing day for the test drive Adams was helping another gentleman. He stepped away a moment and asked if I would like to wait for him or take a test drive with another of his coworkers. He introduced me to Tom and we took a lovely Mazda CX5 for a spin. When we returned I was hooked and Adams was finished with his customer. During the sales process Adams was polite, friendly and entertaining. We even ordered pizza!! RJ completed the financial details of the sale. I was concerned this would be the "tough" part. It was anything but. I felt like I had known RJ for years. He made me feel comfortable and relaxed. He took care of all the details and in the end I was just left to do the signing. After the paperwork Adams showed me how to work my new Mazda. It was easier to have him program the bluetooth than me to spend an hour on it. He stayed late and made sure I was comfortable with the vehicle. Over all this was an excellent experience. I look forward to seeing my friends at Mazda again when I bring my CX5 in for it's scheduled maintenance. More
I came in for service. I was approached by Tom Sweezey as I know him. I am grateful he took the time to explain and answer all my questions. I am extremely satisfied with my purchase and price. I never ha I know him. I am grateful he took the time to explain and answer all my questions. I am extremely satisfied with my purchase and price. I never had to give up anything, and got more than I imagined. Meant to be, Tom. More
We recently purchased a Mazda 5 from Tom Sweezy and were very happy with our experience. He did a great job getting us into the car we wanted at the price we could afford. He and RJ were very helpful and an very happy with our experience. He did a great job getting us into the car we wanted at the price we could afford. He and RJ were very helpful and answered all of our questions. We would definitely buy from Harris Mazda again. More
I was very pleased with my experience at this dealership I was very pleased with my experience at this dealership in purchasing my vehicle. Adam was a great salesperson. Very professional, courteous, knowle I was very pleased with my experience at this dealership in purchasing my vehicle. Adam was a great salesperson. Very professional, courteous, knowledgeable and helpful. He was not pushy and I appreciated his advice. Both Adam and RJ were great about explaining things in the simplest ways possible (I had just finished a graveyard shift at work and my brain wasn't working). I think that I got a great price and had a great buying experience. I would definitely recommend buying a car from these guys. More
My wife and I did an entire North Island blitz of dealerships over the course of a week, and by far had the best interactions were at Harris Mazda (20+ dealerships visited). Our saleswoman (Lilly) wa dealerships over the course of a week, and by far had the best interactions were at Harris Mazda (20+ dealerships visited). Our saleswoman (Lilly) was very knowledgeable about every car in the class (Honda, Mazda, Hyundai, Subaru, you name it) and her analysis was always fair. She even stayed after hours to chat with us while we were waiting to finish up with financial details (even offered snacks!). Their service department appears to be top notch, and everyone on the lot was friendly and accommodating. Gord, the sales manager also got involved with our deal, and was great as well. You can tell this dealership takes pride in it's customer service, will make good on it's promises, and keeps the high pressure sales gimmicks to a minimum. Their used vehicles were competitively priced with dealerships all over BC. Everything from start to finish was quite enjoyable, and even the dreaded 'final room' with the financial office was a breeze compared to other dealerships I've been to. Of course there were some last minute products being offered for sale, but these were kept to a minimum and were of real value. RJ knew his stuff and had a lot of information at his disposal, while at the same time not coming across as too pushy. Though we only got to briefly meet Dave Harris (and his dog!), I'd like to thank him. We could tell that you were trying to be a different sort of dealership from the get-go, and you've certainly succeeded. You have a fantastic staff, and business culture. Thanks again! More
The Mazda sales team was great they were friendly they really helped me get the vehicle I was looking for and made by buying experience a good one. really helped me get the vehicle I was looking for and made by buying experience a good one. More
After a less than stellar experience at a local dealership I took the drive down to Harris Mazda to look at some new CX-5's. Adams promptly came out, greeted me, and dove into what I was looking fo dealership I took the drive down to Harris Mazda to look at some new CX-5's. Adams promptly came out, greeted me, and dove into what I was looking for in a car. We discussed the pros and cons of SUVs versus trucks, various options. factory orders, towing - he seemed genuinely interested in getting me the right vehicle. This was a completely different experience than the first dealership that tried to push what they thought was an appropriate vehicle without regard to my needs or even cost. Despite having a couple CX-5's on the lot Adams encouraged me to go on the website and spec out what I was really looking for. After I settled on the CX-5 itself I spec'd one out for him and emailed it over, he was able to locate it pretty quickly and even did some digging into some of the new options Mazda had added to their site to confirm they could get them. A couple of days later I took a test drive with Adams and we discussed my need for a tow kit and trailer for the vehicle, he mentioned they might be able to get one for me and have it ready to go with the vehicle. After settling on a reasonable price I put down a deposit on the vehicle and he said he'd call me on the weekend to give me an eta. While we waited for the car Adams we very responsive and helpful over the email and phone while we sorted out the details of the trailer. He actually ended up getting a local shop to custom fabricate the exact one I asked him to pickup, rather than try to convince me to get a smaller one off the lot - much appreciated. Adams personally went to get our car and 5 days later it was ready for pickup. The options were all installed just like I requested on the original run through the website and the trailer was attached and ready to roll. The whole packaged looks great. Overall this was a very positive experience and my wife and kids couldn't be happier with the purchase. More
I was extremely happy with the friendly, courteous customer service I was given by all three of the Harris Mazda employees I dealt with. Jonathan, my salesperson, made me feel very comfortable and we customer service I was given by all three of the Harris Mazda employees I dealt with. Jonathan, my salesperson, made me feel very comfortable and went out of his way to make me feel comfortable, positive and excited about my new car. He took me on an extensive test drive and after buying my vehicle, fully explained all of the "bells and whistles". Gord also gave me a very positive level of comfort and was always there when I needed just that extra bit of support. I believe he did his best to get me the best deal he could. RJ came in on his day off to facilitate completing my deal and was very cooperative and helpful. Overall, buying my car at Harris Mazda has been a very positive experience and I feel I have also made new friends. I feel confident that I, as well as my new car, will be well looked after at the dealership. More