Harris Mazda

Careful when buying used from Harris Auto Group Harris Auto/Mazda created a gong show by lying to me about what I was buying. Then they told me they wanted to make it right and continued to try to Harris Auto/Mazda created a gong show by lying to me about what I was buying. Then they told me they wanted to make it right and continued to try to get rid of me. Be careful about what they tell you because they do not care about your needs, interests, and only want you in and out. I did not go away and it took 2 1/2 months to finally get issues resolved. STAY AWAY!! Buying new is one thing, buying used is completely different. More

Very good experience. Our salesman, Jamie, was friendly, knowledgeable and courteous. He understood what we were looking for and gave options. We will definitely recommend Our salesman, Jamie, was friendly, knowledgeable and courteous. He understood what we were looking for and gave options. We will definitely recommend him to anyone looking for a good car buying experience. More

Adams put up with me with grace and endless patience I hate buying cars. Hate it. As a woman I feel like they think they can see me coming a mile away. They want to talk about colour and how pretty it is I hate buying cars. Hate it. As a woman I feel like they think they can see me coming a mile away. They want to talk about colour and how pretty it is. I always feel taken advantage of and tend to have buyers remorse afterwards. I went to 3 different dealers to buy a minivan. THREE! And it had almost seemed like car salesmen as a profession still had not evolved. Adams put up with my endless questions and defensive attitude. I am a pain in the bum as a customer and want what I want at the price I want it. Adams was patient and fair and gave me the space I needed to figure out that I had a good deal. It took three days. My husband calls me the "grinder." But Adams was awesome. I actually felt that he was my representative to the dealership and not the other way around. He even still answers my questions about the van and it was not even a Mazda! I will go to Harris first... to Adams specifically. With all of our vehicle purchases. More

Great remote assistance with purchasing a new car! I emailed Harris Mazda asking about a quote and trade-in value on my car. Not only did I hear back quickly from Adams but he was able to negotiate a I emailed Harris Mazda asking about a quote and trade-in value on my car. Not only did I hear back quickly from Adams but he was able to negotiate a deal with me while I was in Victoria over the phone and by email. I appreciated that Adams took my inquiries seriously as a prospective buyer even though I wasn't standing in the store. All the staff we met when we arrived in Nanaimo were kind and helpful and I never felt overwhelmed or undervalued. It was a great experience driving up to Nanaimo and getting to put the first 100km on our new car on the way back home to Victoria. More

David @ Service - you're the best! We inherited a very clean 2002 Mazda Tribute ES-V6 and brought it in for some fluid flushes, minor body work and a quick inspection. We were in and ou We inherited a very clean 2002 Mazda Tribute ES-V6 and brought it in for some fluid flushes, minor body work and a quick inspection. We were in and out of the garage several times on different occasions, but David did such a wonderful job taking care of us that we never had a reason to pout. Our SUV was well cared for and is better than new and we look forward to coming back for regular maintenance. More

Amazing Service We have been looking for a "new" used car to downsize from our now unnecessary mini-van. We were greeted by Jamie who I immediately took a liking to. We have been looking for a "new" used car to downsize from our now unnecessary mini-van. We were greeted by Jamie who I immediately took a liking to. He was very friendly, listened to what our needs/wishes were and did not push us towards anything that he knew would be out of our price range. I was overly impressed with his knowledge and friendliness. He treated us like we had been friends for years, not just a potential commission. After coming back the following day to proceed with the purchase, Jamie spent over 4 hours with us to complete the process (was almost 8:30pm once finished) when he could have been at home with his family! We also learned that Jamie is new to Harris Mazda and we will definitely be recommending him to all of our friends and family! Thanks Jamie.....Trish and Shane More

Harris Mazda Adams and Jim made this "New Car" purchase fun and exciting. I was so impressed with the level of customer service and hard work that was put into thi Adams and Jim made this "New Car" purchase fun and exciting. I was so impressed with the level of customer service and hard work that was put into this deal to make both sides happy. They treated me like a true friend, I could not imagine buying a vehicle from anyone else. I will be a repeat customer and be sure to tell anyone who may be looking for a new or used car to go see Adams at Harris Mazda ! More

Great experience :) I came into Mazda yesterday looking for a car and was greeted with a big friendly smile by Adams. Right off the bat I was pleased with the service. He I came into Mazda yesterday looking for a car and was greeted with a big friendly smile by Adams. Right off the bat I was pleased with the service. He was not to pushy and did his best to get me the best deal possible! I was very pleased with mazdas customer service, there was even a place for my kids to play while signing the paper work! :) I would definitely recommend Adams and Mazda to anyone who is looking for a car! More

excellent experience We were prepared to purchase a Mazda 3, Adams was friendly, helpful and efficient. Everything went tickety-boo from the test drive to buying the insu We were prepared to purchase a Mazda 3, Adams was friendly, helpful and efficient. Everything went tickety-boo from the test drive to buying the insurance. More

Adams was awesome. Adams truly was awesome. He is a true professional - knowledgeable, friendly, courteous and attentive. He listened to our needs and concerns, explaine Adams truly was awesome. He is a true professional - knowledgeable, friendly, courteous and attentive. He listened to our needs and concerns, explained everything thoroughly, and never lost focus on us. All the support staff were great too. More