Harris Mazda

Fantastic customer service! After having a difficult and frustrating experience with the Victoria Mazda dealership, I was extremely pleased with customer service Adams and Doug p After having a difficult and frustrating experience with the Victoria Mazda dealership, I was extremely pleased with customer service Adams and Doug provided me with. They were extremely helpful and knowledgable with the many questions I had. For this being my first time buying a brand new car, it was a bit nerve wracking. I knew exactly what I wanted and Adams and the Harrison mazda team didn't hesitate to find me just that exactly and provid me with such amazing service. I will definitely be recommending this dealership to my friends a family. More

Harris Mazda - Highly Recommend Adams and the team at Harris Mazda were excellent, after having a difficult time with another dealership, Adams was able to provide me with the answer Adams and the team at Harris Mazda were excellent, after having a difficult time with another dealership, Adams was able to provide me with the answers and information I was looking for in a new vehicle. He was very prompt in answering any concerns I had, whether it be via email or phone. Harris Mazda and Adams have been a pleasure to work with, Adams went above and beyond for me with this purchase and I am highly appreciative for all of his work! More

Great service! I've taken my car to Jason for many years and he's always been professional and attentive to my cars needs, at a price I can afford! I've taken my car to Jason for many years and he's always been professional and attentive to my cars needs, at a price I can afford! More

Love My New Mazda I emailed Harris Mazda to get a quote on a 2015 Mazda 3 GT and Adams and I started a series of emails. He gave me what I felt was a very fair quote. I I emailed Harris Mazda to get a quote on a 2015 Mazda 3 GT and Adams and I started a series of emails. He gave me what I felt was a very fair quote. I checked with other dealers and found the quote was very good value for my trade. There were a couple other brands on my short list but my son has a 2010 Mazda 3 GT and I always enjoy driving that car so much and the Xenon headlights on his car are fantastic and the biggest reason I was trading in my 2012 vehicle was because the lights were so poor. Adams sent me information on the tech option that has many safety features including Exenon head lights that self level, turn with the vehicle, and switch from high to low beam all by themselves. This information moved the Mazda up to my first choice so I made an appointment with Adams to come in and drive a new Mazda. Meeting Adams was a fun experience. I call him the Friendly Giant. This guy is huge and has a personality to match his physical size. I do have a little vehicle sales experience and in spite of what many people think, it takes a lot of work to be successful in sales. Adams worked hard for my business and we had a lot of fun as well. Thank you Adams. More

Adams was great Adams was extremely helpful with my purchase of a used 2012 Mazda 3. I had been to many other dealerships, and never even went as far as a test drive Adams was extremely helpful with my purchase of a used 2012 Mazda 3. I had been to many other dealerships, and never even went as far as a test drive as I found the other sales people ignored me and only paid attention to my Step Dad and did not relate to my needs at all. Adams asked great questions from the start, and gave my explanations on the terms I didn't understand (I am not very mechanically inclined). He helped me through the entire process, and was so patient with me. I work in customer service, so I feel like I have a pretty high standard of what excellent service is, and Adams really met that. My Step Dad is even considering trading his truck with Adams's help. The rest of the staff that we dealt with were great as well, although I turned down the warranty after I felt the person in financing was a bit too harsh with my Step Dad- I was quite surprised by that, but maybe that is just how that portion of the process goes.... Either way, I highly recommend Adams and Harris Mazda! Made my first car purchase much easier! (I have had cars, but they were gifts) Thank you! ST More

Careful when buying used from Harris Auto Group Harris Auto/Mazda created a gong show by lying to me about what I was buying. Then they told me they wanted to make it right and continued to try to Harris Auto/Mazda created a gong show by lying to me about what I was buying. Then they told me they wanted to make it right and continued to try to get rid of me. Be careful about what they tell you because they do not care about your needs, interests, and only want you in and out. I did not go away and it took 2 1/2 months to finally get issues resolved. STAY AWAY!! Buying new is one thing, buying used is completely different. More

Very good experience. Our salesman, Jamie, was friendly, knowledgeable and courteous. He understood what we were looking for and gave options. We will definitely recommend Our salesman, Jamie, was friendly, knowledgeable and courteous. He understood what we were looking for and gave options. We will definitely recommend him to anyone looking for a good car buying experience. More

Great remote assistance with purchasing a new car! I emailed Harris Mazda asking about a quote and trade-in value on my car. Not only did I hear back quickly from Adams but he was able to negotiate a I emailed Harris Mazda asking about a quote and trade-in value on my car. Not only did I hear back quickly from Adams but he was able to negotiate a deal with me while I was in Victoria over the phone and by email. I appreciated that Adams took my inquiries seriously as a prospective buyer even though I wasn't standing in the store. All the staff we met when we arrived in Nanaimo were kind and helpful and I never felt overwhelmed or undervalued. It was a great experience driving up to Nanaimo and getting to put the first 100km on our new car on the way back home to Victoria. More

Adams put up with me with grace and endless patience I hate buying cars. Hate it. As a woman I feel like they think they can see me coming a mile away. They want to talk about colour and how pretty it is I hate buying cars. Hate it. As a woman I feel like they think they can see me coming a mile away. They want to talk about colour and how pretty it is. I always feel taken advantage of and tend to have buyers remorse afterwards. I went to 3 different dealers to buy a minivan. THREE! And it had almost seemed like car salesmen as a profession still had not evolved. Adams put up with my endless questions and defensive attitude. I am a pain in the bum as a customer and want what I want at the price I want it. Adams was patient and fair and gave me the space I needed to figure out that I had a good deal. It took three days. My husband calls me the "grinder." But Adams was awesome. I actually felt that he was my representative to the dealership and not the other way around. He even still answers my questions about the van and it was not even a Mazda! I will go to Harris first... to Adams specifically. With all of our vehicle purchases. More

David @ Service - you're the best! We inherited a very clean 2002 Mazda Tribute ES-V6 and brought it in for some fluid flushes, minor body work and a quick inspection. We were in and ou We inherited a very clean 2002 Mazda Tribute ES-V6 and brought it in for some fluid flushes, minor body work and a quick inspection. We were in and out of the garage several times on different occasions, but David did such a wonderful job taking care of us that we never had a reason to pout. Our SUV was well cared for and is better than new and we look forward to coming back for regular maintenance. More