Harris Mazda

Excellent Customer Service I never felt any fake high-pressure sales talk that I experience at other dealers on the island. Derek is sincere in listening to what your needs are I never felt any fake high-pressure sales talk that I experience at other dealers on the island. Derek is sincere in listening to what your needs are and very helpful throughout the whole purchase process. Even after you take your vehicle home, he is great about answering questions and provides fantastic after sales support. David made the financing and paperwork completely painless. He is efficient, very professional and ensures that the customer has a very pleasant buying experience. I highly recommend Harris Mazda for great vehicles and excellent customer service. More

excellent customer service I went in looking for a used standard vehicle not knowing when I would be trading in my vehicle. Chris was awesome no pressure sales, showed me my opt I went in looking for a used standard vehicle not knowing when I would be trading in my vehicle. Chris was awesome no pressure sales, showed me my options, also letting me know there r some great deals with the new cars too. I felt no pressure to buy or try. I walked away from the lot and came back a week later with my husband deciding to buy a new vehicle as it was more cost effective. Craig did an awesome job with finding a car within our budget, with the options we wanted, incluuding it being a standard. The whole dealership was amazing with our 2 kids, especially when it was end of the day and the kids patience had worn off. Would absolutely recommend them to anyone looking to buy from a family friendly, no pressure dealership. More

Lies and deceit Our salesman lied about incentives (promised then withdrew post sale), he also lied about the previous owner of the car. Said it was a regular woman c Our salesman lied about incentives (promised then withdrew post sale), he also lied about the previous owner of the car. Said it was a regular woman customer of theirs who traded up, but when we had it serviced at another Mazda dealership they informed us that it was still in the name of the Car Rental company that was the previous owner. The dealership obviously knew this and sold the car (illegally) to us without informing us that it was a previous rental car. Worst car buying experience we've ever had, most deceitful car dealership we have ever dealt with. Very disappointed and will happily tell friends how we were treated by Harris Mazda. More

exciting experiance From my experience with vehicles Mazda is the best. I would recommend this dealership not only for the vehicles sold here but also because the staff a From my experience with vehicles Mazda is the best. I would recommend this dealership not only for the vehicles sold here but also because the staff are great. Very knowledgeable and informative. They listened to what I wanted and stuck to my budget. I liked how clean and we'll kept this location is, and very easy to find on a map. This is My top pick for a dealership in Nanaimo. More

Great Experience I contacted Harris Mazda after having a horrible experience with Pacific Mazda in Victoria. Harris Mazda was great to deal with on the phone answerin I contacted Harris Mazda after having a horrible experience with Pacific Mazda in Victoria. Harris Mazda was great to deal with on the phone answering all my questions and even negotiating over the phone instead of the high pressure you feel face to face. The experience was even better once I arrived at the dealership. It was like no other car buying experience. Harris Mazda just aimed to please. It was not what I expected. Could not say enough about everyone I dealt with. Great experience. More

Happy with Mazda First time dealing with Mazda and very happy with the experience. We went in not really expecting to buy but ended up doing so the next day. I am not First time dealing with Mazda and very happy with the experience. We went in not really expecting to buy but ended up doing so the next day. I am not a fan of pushy sales people and have walked away from dealerships before because I of them. We met with Derek Kranevelkdt and were happy with this friendliness, professionalism and knowledge about the 2012 Mazda 3 we purchased. The only thing we were disappointed in was when we picked up the car the following day we found it to have an almost empty tank of gas... in the past when purchasing vehicles from the dealer it has always been nice to find them left with the first tank full. Would still highly recommend Harris Mazda though. More

Great time! Today I bought my new 2013 Ford F-150 from Craig Martini at Harris Mazda. What a truck! What an experience. It didn't even feel like I was buying a ve Today I bought my new 2013 Ford F-150 from Craig Martini at Harris Mazda. What a truck! What an experience. It didn't even feel like I was buying a vehicle, it was fun! The staff were great. A special shout out to Doug, Jim and David. Hands down the best experience of my life! Go see Craig for your next vehicle, new or used. Cheers to you all. Thanks. Mark Graham More

HAPPY NEW OWNER OF MAZDA3 SPORT We came into Harris Nanaimo and met a fine young man, Derek Kranevelkdt, who was very helpful and knowledgeable about Mazda. We told him what we wer We came into Harris Nanaimo and met a fine young man, Derek Kranevelkdt, who was very helpful and knowledgeable about Mazda. We told him what we were looking for and he showed us a basic Mazda 3 which we took for a test spin. During the test he mentioned a 2015 Mazda sport with tech and luxury package that was available with low miles and full warranty. We took that one for a test spin and immediately knew that this model was definitely for us. As I told the Sales Mgr. Jim, we have fallen in love with Mazda and would definitely be trading in our Audi if not at his dealership then at another on the mainland. To make a long story short, Derek worked VERY HARD on our behalf to get the best price for our Audi and make the deal happen. Jim did what he had to do but Derek fought for us. We also purchased the paint protection package and the 5 year Mazda Maintenance package. We are very happy we walked into Harris Mazda and are looking forward to working with the service manager, Jason, to maintain our beautiful car. John & Sharon Hoskin Thanks Jim for recognizing you had reached our level of comfort when negotiating the price. I think we were both winners. More

Happy MINI owner Craig helped me to find the right vehicle to match my needs. I was vague about the brand of vehicle, and model, but specific about certain aspects the Craig helped me to find the right vehicle to match my needs. I was vague about the brand of vehicle, and model, but specific about certain aspects the vehicle needed to meet. He helped to find a car that fit all my criteria. He stayed late and did not complain. The dealership made 2 attempts to rid my car of cigarette smell. It was washed and clean when I came to pick it up after ozone treatment. The team working at the dealership were helpful and friendly without being pushy. More