Harris Kia

I am happy with the trade of my car for an SUV that happened at Harris Kia happened at Harris Kia More

People were very helpful. Very willing to negotiate. Good follow ups and very professional. Friendly environment. Very willing to negotiate. Good follow ups and very professional. Friendly environment. More

Great experience with all involved in purchasing my PHEV! ! Thanks to everyone involved for helping us out! ! Thanks to everyone involved for helping us out! More

It was a real pleasure dealing with Sara and the Harris Kia team. Sara was knowledgeable and was able to answer all of our questions. We had some personal issues on our part and the sales manager went well Kia team. Sara was knowledgeable and was able to answer all of our questions. We had some personal issues on our part and the sales manager went well beyond our expectations to make everything easy for us. Thank you again to Sara and everyone at Harris Kia!!!. More

The dealership was amazing. It was a fun experience and helpful.I never expected to actually buy a car today but thanks to the finance dept for there work in making it affordable It was a fun experience and helpful.I never expected to actually buy a car today but thanks to the finance dept for there work in making it affordable and comfortable to deal with.Sara was a amazing salesperson and was patient ,thoughtful ,and very easy to get along with.I never felt at anytime I was being pushed or manipulated to buy which is a nice treat due to some past experiences ive had at other dealerships.The test drive was knowledgable and fun.I appreciated getting her to drive my vehicle home for me as it saved me a trip back to pick it up.Thanks to everyone as im excited to have a second vehicle for pleasure use and many drives ahead for me. More

Sara made my new car purchase a very positive experience. She went above and beyond with her service, she brought the car to me so I could test drive it where I felt comfortable, and explained the whole buy She went above and beyond with her service, she brought the car to me so I could test drive it where I felt comfortable, and explained the whole buying process to me so I could understand it well. Thank you Sara! More

Great work to everyone in service after my new purchase they figured out all the problems… Great work to sales for being so GREAT and understanding!!! The music was amazing and now I stop in to visit wee they figured out all the problems… Great work to sales for being so GREAT and understanding!!! The music was amazing and now I stop in to visit weekly and I’m thinking about changing my career. More

Hi Dave,Just wanted to share our experience with you Hi Dave, Just wanted to share our experience with you over the last week. Last Friday, Susan and I were driving back from Comox to Parksville wh Hi Dave, Just wanted to share our experience with you over the last week. Last Friday, Susan and I were driving back from Comox to Parksville when our engine light came on. I said to Susan I would call Kia when we got home. As we approached Bowser, I got messages for Check Automatous Braking, Check Smart Cruise Control and 4 warning lights came on. We stopped at the Nile Creek beach access and turned the car off. I phoned the service department at 1:30PM. They said they could get me in at 3:25PM. When we pulled out of onto the old highway and went about 1/2 KM, a message “Turn off the engine” came on. I pulled over and restarted the car. It took Riley the better part of an hour to diagnose the problem as a faulty crankshaft sensor. Michelle advised me of the issue and said the car was OK to drive but if all the warnings lights started to flash, have the car towed in. She ordered a part and it would be 4-6 weeks before it arrived. The ride home was very rough and jerky and I had no power to go up the hill outside of Nanoose and the car slowed to 60kph with the petal to the metal. We didn’t go anywhere over the weekend until this past Wednesday when we had to go to Nanaimo. On the way, a message “Turn off the Engine” and “Check hybrid system” came on. After a restart we continued to Nanaimo and back home. Yesterday (Thursday) Susan was running errands around Parksville and twice had to restart the engine in the space of 1/2 KM. It unnerved her completely. When she got home I called Michelle and informed her the car was not drivable. She said to call roadside assistance and have the car towed in. I asked for a courtesy vehicle. She said she needed to see if one was available and would get back to me. Yes a vehicle was available. I made arrangements to get the car towed in and said I would be by today (Friday) around 1-ish to pick up the courtesy car. At 12:45 just before I left home, I got a call from Jacob to tell me that our car was ready to go. I was stunned. I had my neighbour drive me in. It turns out it was the camshaft sensor and not the crankshaft sensor. They snagged one from a 2022 model on the lot and installed it our our 2019. The car was washed and vacuumed and fully charged up. The ride home - wow - hadn’t had that sort of get up and go in several months. Anyway I just wanted to let you know that Susan and I were very pleased with how your team handled the whole experience and I want to express our gratitude and thanks to Michelle, MacKenzie, Jacob, Steve, Jeff and Riley for going above and beyond. I am sure others of your team had a hand in this and also express our thanks to them as well. More