Harris Kia
Nanaimo, BC
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My new Soul. All of the staff that we dealt with were both knowageable and very helpful,our salesman,Cameron Adams, Dave, and Jan in finance, John the sales manage All of the staff that we dealt with were both knowageable and very helpful,our salesman,Cameron Adams, Dave, and Jan in finance, John the sales manager, down to Mike and Kody in the service department. Overall an excellent experience, would certainly recommend to our friends. R. Harrison. More
Excellent service from start to finish! I had been struggling for a while to find a 4 x 4 that I not only liked but could afford. I called Harris Kia and within 24 hours I was driving away w I had been struggling for a while to find a 4 x 4 that I not only liked but could afford. I called Harris Kia and within 24 hours I was driving away with my perfect Jeep, complete with a full tank of gas! From the start of the process the person I dealt with was great - super quick return on my calls and emails and answered all my queries fully. When we bought the car that process was really clearly explained and I am from the UK originally, as well so I needed the extra information as it is done slightly differently there. We got a "high five" from the manager of the store once we had completed the deal, and we were treated like royalty! I really can't say enough good things compared to other dealerships I have visited. Highly recommended. More
very impressive customer experience As soon as we walked into the dealership we were welcomed by everyone. We talked with Cameron and he helped answer every question we asked. we are ver As soon as we walked into the dealership we were welcomed by everyone. We talked with Cameron and he helped answer every question we asked. we are very satisfied with our trade in price we got. Jan in financing helped a great deal with the warranty and our banking needs We were even told to bring the dog into the shop to get a drink of water and a cookie while we were test driving the eventual new car. More
I was Soul'd I was researching my next car so I dropped by to check out the 2016 Soul. Nick answered all of my questions and suggested we go for a test drive. Afte I was researching my next car so I dropped by to check out the 2016 Soul. Nick answered all of my questions and suggested we go for a test drive. After we returned we had a nice chat about trim levels/accessories and which would best suit my needs (and the dog's). I wasn't quite ready to commit but there was no pressure and that made all the difference. Nick followed up a couple of days later and said he was able to get the exact colour and trim level I wanted if I was still interested. I was Soul'd. Everyone at Harris Kia was so friendly and helpful. I have purchased many new cars but this was the best experience I have ever had doing so. This is a dealership that knows what customer service is all about. Love my new Soul! More
new car purchase it was a great experience shopping for my new Kia Rhondo. Cameron was very curteous and took a great deal of time with me...helping me find a great v it was a great experience shopping for my new Kia Rhondo. Cameron was very curteous and took a great deal of time with me...helping me find a great vehicle that suits my purpose perfectly. Jan worked hard to get my financing in place and the whole staff was extremely friendly and helpful. More
He knows his Soul Nick was the salesman that I delt with at Harris Kia and he had all the information to our questions, without having to look anything up. He was patie Nick was the salesman that I delt with at Harris Kia and he had all the information to our questions, without having to look anything up. He was patient and kind with me as I know nothing about mechanical/technical stuff regarding vehicals. I got a fair and great price on my trade in and am now the proud owner of my very first vehical. I am one very happy and beaming customer, I would not hesitate for one second on recommending Nick to anyone who is looking for a new/used vehicle. Jan from the financial department was on top of her numbers and got me a great deal so I could drive my new car right away. Everyone was so helpful to make sure that today was a great day that even the team in the detailing department made sure that my new car was perfectly clean. Today I found my Soul and she was sparkling blue. Thank you all so much at Harris Kia More
Felt Right Had researched various makes and models to replace my aging Matrix and had settled on a couple of contenders which I test drove at local dealerships. Had researched various makes and models to replace my aging Matrix and had settled on a couple of contenders which I test drove at local dealerships. Was leaning towards a Rondo and checked out competing dealerships for inventory and pricing. Harris Kia came to the forefront and I decided to check them out. Am known as a great ditherer and was not expecting to end the day with a new car parked in my driveway but that is what happened. Nicole approached us as we were looking at a Rondo and offered a test drive. Kudos to the route taken as it allowed me to experience a variety of terrains and driving experiences and solidified my choice of vehicle. With the aid of John, numbers were crunched, an additional discount found, and a deal was made. I fully anticipated having to come back to pick up the car but Nicole and John went above and beyond. As there was no trade in, plates and insurance were arranged and I was driving my new Rondo the 100 km home that evening with Nicole and John in the rear with my old car. This dealership truly does go above and beyond with exceptional service. More
awesome friendly service. From the time we entered the lot we were greeted by friendly knowledgeable staff. Our salesman Cameron Adams was awesome. He was very quickly aware of From the time we entered the lot we were greeted by friendly knowledgeable staff. Our salesman Cameron Adams was awesome. He was very quickly aware of what type of vehicle we needed and what would we would work for us. He let us make the buying decision and was not high pressure.We bought a new Sorento which we love. The rest of the staff were always courteous and greeted us when we entered the showroom. This means alot to prospective customers! The finance people were friendly and professional. Jan and Krista were very friendly and skilled at their jobs. Overall the service from the start to finish was exceptional. We will be recommending Cam to anyone we know in the car market. Just a great guy! More
EXCEPTIONAL SERVICE From the moment I called these people it was absolutely fabulous service. The sales girl, Nicole, was new, like 3weeks new, and you never would have From the moment I called these people it was absolutely fabulous service. The sales girl, Nicole, was new, like 3weeks new, and you never would have known. She was professional, knowledgeable , and very friendly. She was not at all pushy, but rather made us feel very comfortable. We also met with a manager named Mike who was a great, funny, and humorous. He made us laugh a few times and seemed pretty genuine. We did chat wtih Audrey in parts as well. She was very efficient, friendly, and quick. We spent a fair bit of time with Krista. She surpassed our expectations as well. She was so incredibly thoughtful and caring. Really wanted to make sure everything was as we wanted. As we are very busy local business owners this woman drove our new vehicle over 150km up island and delivered to our door!!! She then drove our trade back to the dealership. What service!!!! Hats off to you Harris Kia!! You gave us great service and for that we thank you :) More
Experience Definitly had the best experience on purchasing a car, looking foward to dealing with Krista and Rachel in the future. Will be referring friends and f Definitly had the best experience on purchasing a car, looking foward to dealing with Krista and Rachel in the future. Will be referring friends and family to the dealership for sure. More