Harris Kia

The whole experience was positive, without exception. We traveled from Victoria, after having received only mediocre service in Victoria., We were intending to look at a particular used vehicle..took lots We traveled from Victoria, after having received only mediocre service in Victoria., We were intending to look at a particular used vehicle..took lots of time to drive & consider. We decided to purchase new. The price was really no better than new in Victoria, but how we were looked after was so far superior that Nick & Harris deserved our business. Nick was our salesperson...exceptional. We also dealt with John the sales manager, who was a sincere and straightforward person. Jan, in the business, did her very best to provide the info we needed...helpful & friendly. Overall, we wholeheartedly recommend this store and sales team. More

Personnability Nick Symons was our guy and he was very professional, funny, and personnable. I sensed an honnesty in him that was refreshing. The manager was awesome Nick Symons was our guy and he was very professional, funny, and personnable. I sensed an honnesty in him that was refreshing. The manager was awesome and he was able to give us more money in trade for our old vehicule. The finance lady Rachel was really helpful, she made it work for us at a great rate with feeling confident for our new vehicule that in any case we would have coverage over 6 years. More

Great experience. We had a great experience. The staff was great and we are happy with our new Sedona. If I had to find any flaws I would say: 1. The lot is smaller so We had a great experience. The staff was great and we are happy with our new Sedona. If I had to find any flaws I would say: 1. The lot is smaller so not a huge selection, but it's decent. 2. There was a little bit of a wait to finalize our sale because there was another person there before us paying with cash (who does that?) so they wanted to get the cash dealt with quickly (understandable). It wasn't an unreasonable wait either. There wasn't anything negative about the experience. We were not pressured with extras, they explained everything completely, and answered all our questions. Would absolutely recommend Harris Kia. More

2nd time around just as good if not better Dealt with Nick the sales rep, very astute and understanding gentleman. Was very quick to start looking for options for me outside of they're inventor Dealt with Nick the sales rep, very astute and understanding gentleman. Was very quick to start looking for options for me outside of they're inventory and was willing to facilitate a deal as long as both parties were happy. All in all good salesman More

No Pressure. Warm and Welcoming. Felt at Home. The sales people did not pressure us, they did not try to up-sell us. Listened to our needs. Kept us company with good conversation while we waited The sales people did not pressure us, they did not try to up-sell us. Listened to our needs. Kept us company with good conversation while we waited for the paper work to be filed. Basically we felt at home there and it felt as comfortable as having 'coffee' with someone. Plus they were fast and knowledgeable. More

A dealer you can rely on and trust I have been dealing with Harris Kia for the past few years after I moved up island from Victoria BC They looked after me well with my 2011 Orange Kia I have been dealing with Harris Kia for the past few years after I moved up island from Victoria BC They looked after me well with my 2011 Orange Kia Soul. I have been very happy with the service from Kolby Mclean and Mike House, they have always been great to me. I had the misfortune of buying a newer 2015 Kia Soul from a different dealer....it was the car I wanted at what i thought was a good price. I was so wrong......It was a lemon. And I ended up paying more for the 2015 then the new 2016's on the lot After E-mailing Roy Berenstein at Harris Kia in Nanaimo...I dropped into the lot to see what there was available and got talking with Cameron Adams who with Roy came to my rescue and along with Jan Cox helped me to trade into a very similar car which I feel safe in again to drive. I will continue to deal with Harris Kia and its staff hopefully for many years and if your looking for a new or used car.....please go Visit Cameron or I'm sure any salesperson would be more then happy to help you find the car that you want at a price you want to pay More

Thanks so much ! Very friendly &professional staff. Grant Brown is a great salesperson, friendly, knowledgable and very patient. I felt no pressure from any of the sta Very friendly &professional staff. Grant Brown is a great salesperson, friendly, knowledgable and very patient. I felt no pressure from any of the staff to make a purchase. Jan was also friendly & very knowledgable, was able to answer all of my questions in a professional manner. I would definitely recommend Harris Kia to my friends &family. Thanks for making my car buying experience a great one 😊 More

Excellent No Pressure Sales Experience I walked onto the dealership and saw a used vehicle I was interested in. I was greeted at the door and inquired about mileage and price. This met my I walked onto the dealership and saw a used vehicle I was interested in. I was greeted at the door and inquired about mileage and price. This met my criteria so went for a test drive with Cameron Adams. Cameron was friendly and did a great job of letting me do the test drive without too much sales pitching. Short story is I got the car I was looking for at a price I liked with no HASSLES! More

Stress Free Dealership! I waant to thank Harris Kia for providing the best experience from any dealership we've ever dealt with. A special shout up to John, Nick and Jan for I waant to thank Harris Kia for providing the best experience from any dealership we've ever dealt with. A special shout up to John, Nick and Jan for their exemplary customer service, stress free interactions and for going above by tracking down my little green machine for me! I would absolutely recommend Harris Kia to family and friends. More

friendly staff helpful but not pushy I started out just going to check out the new Kia Ronda just to compare it to the other brands that I had looked into. Many of the dealerships I had I started out just going to check out the new Kia Ronda just to compare it to the other brands that I had looked into. Many of the dealerships I had visited kept insisting that I give them my info ( name , phone etc.) before they would even show me a car, but not these guys. The salesman answered my questions and showed me what I wanted to see without trying to make me look at everything else. I told him I was just doing a comparison and he said no problem.I found the experience to quite easy and pleasant. I did End up going back and buying a new Rondo from them that day after looking at other brand and dealerships. The overall experience was good . My only complaint was that the actual purchase from start to finish did take an awfully long time but that was more to do with ICBC (it took a long time to get insurance because of an ICBC format change) than them.The salesman, the manager and finance were all great. More