Harris Kia

Excellent service As we drove onto the lot Keeran was waiting for us with a clipboard and a her usual huge smile. From that moment on the efficiency and professionalism As we drove onto the lot Keeran was waiting for us with a clipboard and a her usual huge smile. From that moment on the efficiency and professionalism was nothing short of terrific. Eveything was explained and carried out with perfection interspersed with Keerans unique sense of humour. With a latte and a short wait we where on our way feeling confident regarding the service provided and again pleased with our choice of our Kia Sole and Harris Kia and staff. Thank you From Howie and Laura More

Great experiences both times! Last year I bought my first car from a dealership. I was amazed with how well Rachel treated me, I wasn't sure what to bring or what I needed but she Last year I bought my first car from a dealership. I was amazed with how well Rachel treated me, I wasn't sure what to bring or what I needed but she calmed my nerves and answered every e-mail and question I had for her. She pulled a few strings for me and got me in a 2014 Ford Fiesta. It wasn't my dream car at all, but she assured me that in a year or two I would be able to upgrade into a new car. This past winter I was having problems with my car in the snow as it was to light, I e-mailed Rachel Roy and she got me into a brand new Kia Forte. After the first day of emailing Rachel she called me that night telling me what I was able to get and to come in the next day after work. She was so friendly and welcoming both times I dealt with her, it was like we were long time friends. She made sure I knew everything I was getting into and made sure I was comfortable and that I knew the mechanics who would be doing any work on my car if I decided to bring it there for all the work. All in all it was an awesome experience! More

Very Professional as well as Helpful - Jess I was in the market searching for the perfect SUV that would be great on gas but big enough to fit my 75 pound dog. After hours, days, weeks of search I was in the market searching for the perfect SUV that would be great on gas but big enough to fit my 75 pound dog. After hours, days, weeks of searching I stumbled upon a ford escape at Nanaimo Kia. They just finished detailing it when Cameron suggested that we take it for a test drive. He was very personable, fun, and answered any of my crazy question. There was no pressure to make a decision right away which I liked.. After taking a second test drive, Cameron was beyond patient, while I had to deal with the bank. After a long day of going back and forth both Cameron and sales manager, john were extremely kind and helpful. Overall I am beyond thankful to Cameron and the Harris Kia team, and would recommend them any day. If you want an honest dealership..... Harris Kia is the place. More

Way beyond expectations I have been buying cars for over 55 years and I have never been treated so well by a car dealership as I have a t harris Kia. Starting with the except I have been buying cars for over 55 years and I have never been treated so well by a car dealership as I have a t harris Kia. Starting with the exceptional and attentive sales team and in particular, Christine Wright. I have never seen any sales person work any harder than she did. I met almost all of the staff and everyone made you feel so very special. Almost like you were the first and only customer they have had. The owner, Dave Harris, made a special effort to meet me and take time to talk to me. I could probably write a thousand words and those words could not describe how good my experience was. I still cannot believe how well I was treated. Oh yeh! The optima is one of the best if not best car I have ever driven or bought. More

Our Experience The sales person as Harris Kia has requested that we rate our experience when buying our recent vehicle; here it is. Initially we were looking to purc The sales person as Harris Kia has requested that we rate our experience when buying our recent vehicle; here it is. Initially we were looking to purchased a used Kia Soul from Harris Kia. We took it for a test drive and the sales person, was friendly and helpful. We decided to buy it and went through financing at Kia with Jan Cox. Ms Cox was awesome and we were quite comfortable with her. Our problem was that the process took longer than we anticipated (five days). Our car had died and we were renting a car, so time was an issue. When we phoned (live in Port Alberni), we were told that we were not "qualified" for an older used car, but they were quite sure we could most likely have no problem with financing a new car. That was a bit of a head scratcher for my wife and I. While we were excited at the prospect of buying a brand new Kia Soul, it was tempered by the fact that the process was drawn out. We finally received word that we were approved and that financing was available for us; we decided to buy the new car - lovely car by the way, 2017 Kia Soul LX. We drove from Port Alberni to sign the papers in order to take possession of the new car but were told that our car had been accidentally sent to Victoria, but not to worry as an employee was sent down to drive it back to Nanaimo. That took the excitement factor our of the purchase. We waited for some time before our new car finally arrived. Once there, the process went quickly and smoothly. Save for the time factor, that we live out of town, and the strange glitch at the end (Car in Victoria), generally we were treated well. More

"Fun and Comfortable First Visit" From the time we entered into the dealership and were greeted by Cameron, we felt like we were among friends. The atmosphere was one of "no pressure" From the time we entered into the dealership and were greeted by Cameron, we felt like we were among friends. The atmosphere was one of "no pressure", but extremely helpful and welcoming. We have just started our search and were initially looking for a SUV, but stumbled upon the white Optima in the showroom which is a beautiful car. Who knows, we might just come away with two vehicles, no promises though! This was one of the best experiences we have had with a dealership - Cameron is terrific to work with, John more than helpful, and the receptionists are great. Tom also met with Doug the Parts Mgr., so friendly. Nick is great too! We'll be in touch Cameron! Thanks for the afternoon! Tom & Laurie Chow More

Awesome The dealership has been excellent in all aspects. I have had some minor repairs done on my 2012 Kia all covered by warranty. Keeran Sims at the servic The dealership has been excellent in all aspects. I have had some minor repairs done on my 2012 Kia all covered by warranty. Keeran Sims at the service desk was both friendly and knowledgable. She even performed an alignment test when I mentioned my concerns. The dealership was fortunate and smart to hire Keeran Sims. Rachael Roy assisted me in purchasing an extended warranty. Again she was smart, friendly and I walked away feeling much appreciation for her assistance and our meeting. Grant Brown was of great assistance each time I visited the dealership. He explained some aspects of the Kia that I was not aware of and am pleased to know more about my vehicle. Grant Brown also informed me of the extended warranty and placed me in Rachael Roy's capable hands. All in all I am so pleased with the service and atmosphere of Harris Kia!!! More

remarkable service experience with this amazing team really worth a day time trip and ferry ride to get there, having a wonderful time with this team. I got a nice car, more important a wonderful servic really worth a day time trip and ferry ride to get there, having a wonderful time with this team. I got a nice car, more important a wonderful service as well. strongly recommend. More

Quick and Professional Service Fast and pleasant experience with reasonable prices. They were on top of all recalls/service bulletins. Knowledgable reception staff. Came in mid-afte Fast and pleasant experience with reasonable prices. They were on top of all recalls/service bulletins. Knowledgable reception staff. Came in mid-afternoon and had no wait. More

Customer Service Keeran Sims Keeran Sims is a very outgoing customer orientated person. I had Service 4 done on my 2008 Sportage. She explained everything clearly and went out of Keeran Sims is a very outgoing customer orientated person. I had Service 4 done on my 2008 Sportage. She explained everything clearly and went out of her way to check on the price of new tires, and battery although I may not need them for another year. More