Harris Kia

First Ever New Car I was in desperate need of a "new to me" vehicle and was liking the sounds of the Kia Rio. Sales rep Nick Symons greeted me right away and ultimately I was in desperate need of a "new to me" vehicle and was liking the sounds of the Kia Rio. Sales rep Nick Symons greeted me right away and ultimately sold me my first ever NEW vehicle, complete with sunroof and heated seats! Love it! You can't beat 0% financing and the price was right. Along with Nick, everyone else in the dealership went above and beyond to help me make this big purchase a great experience. And Rachel Roy was able to get me the best deal and set up my financing in record time. All in all, everyone at Kia went out of their way to make what could be a very stressful endeavour, a mostly painless experience. I would highly recommend this dealership to anyone looking for a new Kia or a used vehicle on their lot. More

Purchasing a new car Towards the end of March my wife and I decided it was time to purchase another vehicle. We had purchased previous vehicles from Tom Harris dealership Towards the end of March my wife and I decided it was time to purchase another vehicle. We had purchased previous vehicles from Tom Harris dealerships, and always found them to be helpful, honest and pleasant to deal with. In early April we purchased a 2012 Kia Rio from Kia dealership in Nanaimo. We felt that we were listened to with regard to our budget, and the young salesman was extremely helpful, cheerful, and clearly knew the product. Both my wife and I test-drove the vehicle, and were given all the details about its various features. We were even given what we consider to be a fair trade-in on our old vehicle, which was really appreciated, as we are both retired, and living on pensions. More

A car buying experience the way it should be While visiting family in Nanaimo we stopped by Harris Kia on a Sunday to see if they had any used Kia Sorento. We were met by Grant the greeter who sh While visiting family in Nanaimo we stopped by Harris Kia on a Sunday to see if they had any used Kia Sorento. We were met by Grant the greeter who showed us a 2014 Sorento, a recent trade in. He showed us around and in the car and then had Christine Wright follow up with a phone call on the Monday. We made an appointment on Wednesday afternoon and were greeted by Christine. She showed us a beautifully detailed Sorento and after driving and being shown all the features we were prepared to buy the vehicle. The genuine, friendly process was the most pleasant vehicle buying experience we have ever encountered. Both Christine and the sales manager John Eivindson and Jan made it so easy and are a real ambassadors for this dealership. A great vehicle, fully serviced but it was the staff that clinched the sale More

Genie in a bottle I wished for a hatchback, 6 speed manual, turbo and Racheal gave me exactly what I asked for with the first vehicle she showed me. It was a hassle fre I wished for a hatchback, 6 speed manual, turbo and Racheal gave me exactly what I asked for with the first vehicle she showed me. It was a hassle free no pressure comfortable experience that has totally renewed my faith in dealerships. Although, I don't think any of the other dealerships shine as bright as this one ;-) More

Hassle Frre Professionalism In 40 years of buying cars, this was our best experience of transparent, pressure free, courteous vehicle purchasing we have had.. Good value for the In 40 years of buying cars, this was our best experience of transparent, pressure free, courteous vehicle purchasing we have had.. Good value for the dollars spent comparative to other makes as well. More

Easiest car purchase ever! I have been looking at and researching the Kia Soul for 8 months now. Today I went to just go look at a couple of them. I ended up driving my new So I have been looking at and researching the Kia Soul for 8 months now. Today I went to just go look at a couple of them. I ended up driving my new Soul home! I knew the car was the perfect choice for me, but what made the experience so awesome, was the staff. Nick was one of the best car salesman I have ever dealt with. He listened to exactly what I was looking for and went across the lot and got the car I ended up buying. I loved that there was no pressure at all. He didn't try to upsell me, he made the entire process relaxed. From Nick, to John, to Jan, to random employees stopping by to congratulate me, I felt a friendly, warm, professional atmosphere. I was also very impressed to be taken out to the service desk and introduced to Mike and Keeran. They both chatted with me and gave me a rundown on how it all works when I bring my car in for servicing. Everyone at the dealership was great! By the time I walked out, with keys in hand, I felt like family! I've never felt so comfortable and assured that this was the right choice and right price at any dealership! They almost made buying a new car fun. I wouldn't hesitate to recommend Harris Kia and Nick to anyone! More

Excellent service As we drove onto the lot Keeran was waiting for us with a clipboard and a her usual huge smile. From that moment on the efficiency and professionalism As we drove onto the lot Keeran was waiting for us with a clipboard and a her usual huge smile. From that moment on the efficiency and professionalism was nothing short of terrific. Eveything was explained and carried out with perfection interspersed with Keerans unique sense of humour. With a latte and a short wait we where on our way feeling confident regarding the service provided and again pleased with our choice of our Kia Sole and Harris Kia and staff. Thank you From Howie and Laura More

Great experiences both times! Last year I bought my first car from a dealership. I was amazed with how well Rachel treated me, I wasn't sure what to bring or what I needed but she Last year I bought my first car from a dealership. I was amazed with how well Rachel treated me, I wasn't sure what to bring or what I needed but she calmed my nerves and answered every e-mail and question I had for her. She pulled a few strings for me and got me in a 2014 Ford Fiesta. It wasn't my dream car at all, but she assured me that in a year or two I would be able to upgrade into a new car. This past winter I was having problems with my car in the snow as it was to light, I e-mailed Rachel Roy and she got me into a brand new Kia Forte. After the first day of emailing Rachel she called me that night telling me what I was able to get and to come in the next day after work. She was so friendly and welcoming both times I dealt with her, it was like we were long time friends. She made sure I knew everything I was getting into and made sure I was comfortable and that I knew the mechanics who would be doing any work on my car if I decided to bring it there for all the work. All in all it was an awesome experience! More

Very Professional as well as Helpful - Jess I was in the market searching for the perfect SUV that would be great on gas but big enough to fit my 75 pound dog. After hours, days, weeks of search I was in the market searching for the perfect SUV that would be great on gas but big enough to fit my 75 pound dog. After hours, days, weeks of searching I stumbled upon a ford escape at Nanaimo Kia. They just finished detailing it when Cameron suggested that we take it for a test drive. He was very personable, fun, and answered any of my crazy question. There was no pressure to make a decision right away which I liked.. After taking a second test drive, Cameron was beyond patient, while I had to deal with the bank. After a long day of going back and forth both Cameron and sales manager, john were extremely kind and helpful. Overall I am beyond thankful to Cameron and the Harris Kia team, and would recommend them any day. If you want an honest dealership..... Harris Kia is the place. More

Way beyond expectations I have been buying cars for over 55 years and I have never been treated so well by a car dealership as I have a t harris Kia. Starting with the except I have been buying cars for over 55 years and I have never been treated so well by a car dealership as I have a t harris Kia. Starting with the exceptional and attentive sales team and in particular, Christine Wright. I have never seen any sales person work any harder than she did. I met almost all of the staff and everyone made you feel so very special. Almost like you were the first and only customer they have had. The owner, Dave Harris, made a special effort to meet me and take time to talk to me. I could probably write a thousand words and those words could not describe how good my experience was. I still cannot believe how well I was treated. Oh yeh! The optima is one of the best if not best car I have ever driven or bought. More