Harris Kia

I have had the pleasure of working with Victoria for 2 car sales. She is sincere and fun, best lady on the lot! Thanks Victoria we will be back for a 3rd vehicle no matter which dealership you go to. car sales. She is sincere and fun, best lady on the lot! Thanks Victoria we will be back for a 3rd vehicle no matter which dealership you go to. More

Hats off to Kia Harris!!!When my old car unexpectedly Hats off to Kia Harris!!! When my old car unexpectedly broke I wasn´t ready to buy a new one with my limited budget. Going back home from the mechani Hats off to Kia Harris!!! When my old car unexpectedly broke I wasn´t ready to buy a new one with my limited budget. Going back home from the mechanic I drove by Kia Harris. I went inside not really having my hopes up,just to get some information. I was so moved by stuff´s genuine interest in helping me. Derek went above and beyond to find the way to assist me. He is very friendly and knowledgeable. He patiently explored my options asking the right questions and answering mine. Derek Kennedy, Cameron Adams and Kim Kusznir did a fantastic job to ensure that I got the right car and the financing I could manage. They made my experience of buying my first car in Canada really special! Thank you, guys. More

I wanted to acknowledge the team at Harris Kia for making my recent purchasing experience such a positive one. When taking my leased Soul in for service I asked to meet with a sales advisor to look at option my recent purchasing experience such a positive one. When taking my leased Soul in for service I asked to meet with a sales advisor to look at options of upgrading. I first met with Victoria Williams who took the time to find out what I was looking for, listened to my specific concerns and needs, and helped to start the exciting process of buying my new Kia Soul. Throughout, Victoria checked in with me and I appreciated her interest in making me feel like a valued customer. More

New car purchase Marcelo provided exemplary service and walked me though finding the perfect car for me and the perfect colour and also has a car that gets terrific mi Marcelo provided exemplary service and walked me though finding the perfect car for me and the perfect colour and also has a car that gets terrific mileage to the gallon/litre. I have been taking my previous Kia Rondo for servicing at Harris for the past 10 years with regular servicing oil changes etc and never had to repair anything since I owned my 2010 Rondo. The service department is very good. I would highly recommend Marcelo and Harris Kia as a long time customer. More

Recall repair & replace older parts Excellent service & Price - P/U & Delivery from home - Delivery person even wore mask and wiped down parts of the car that he touched due to Covid-19 Excellent service & Price - P/U & Delivery from home - Delivery person even wore mask and wiped down parts of the car that he touched due to Covid-19 concerns. Persons I dealt with were very pleasant and knowledgeable. Car runs great! More

Buyers Beware Terrible experience at Harris Kia, after some haggling over the phone I had worked out a price with Scott. Price was agreed upon and we talked about w Terrible experience at Harris Kia, after some haggling over the phone I had worked out a price with Scott. Price was agreed upon and we talked about what they were going to do to get the car ready for pickup and what ferry I was going to catch the next day as I live on the mainland. After talking with Scott I had two phone calls with the finance department where we talked about financing options and what kind of cheque they needed. Price, payment and everything was finalized, I asked the finance person if there was anything else they needed from me but was told we were good and I’d see them tomorrow. A couple hours later I received a text message from Scott saying the finance department had been trying to get ahold of me and since I’ve hey could not get a deposit they had sold the vehicle. I had zero missed calls or messages from anyone at Harris Kia and had previously been in contact with two sales guys Scott and Marcelo as well as a lady from the finance department, none of which had the courtesy to call or text. Scott didn’t even have the courage to call me and tell me himself what happened. Please do yourself a favour and be cautious dealing with this dealership! More

Excellent customer service and workmanship The staff of the service centre are friendly, helpful and very knowledgeable. Even though we have an older car, they did a thorough check of the car. The staff of the service centre are friendly, helpful and very knowledgeable. Even though we have an older car, they did a thorough check of the car. They explained everything that needed to be done. They let us decide what and how much would be done. No pressure. The loaned us a beautiful 2020 KIA Soul overnight at no extra charge. We are very pleased with the work done. Our old car is now a reliable vehicle. We can drive with peace of mind. More

No pressure sale from a very knowledgeable salesman. Roland was genuinely interested in helping me find the vehicle to meet my needs. I purchased a used KIA Forte LX that was one year newer, one model up Roland was genuinely interested in helping me find the vehicle to meet my needs. I purchased a used KIA Forte LX that was one year newer, one model up, had less km and had more of the original warranty remaining then the other competitors in Nanaimo for basically the same price. Harris Kia also gave me the price I asked for without jerking me around like I experienced at other dealers. I highly recommend KIA and Roland Holland as your sales person. More

A client since 2008, I have always had excellent service All staff members are knowledgeable, always pleasant and helpful. Service needing to be done is explained, car is often ready before predicted time, I All staff members are knowledgeable, always pleasant and helpful. Service needing to be done is explained, car is often ready before predicted time, I have never had to wait, and repairs when needed, which was rare, were properly done. The car is washed and sparkles when I pick it up, a treat. I recommend them highly. More

Proficient and Friendly Kolbi has a great eye for accuracy - I see her double check documents and service plans. She remembered to remove a charge one time (I didn't) and pr Kolbi has a great eye for accuracy - I see her double check documents and service plans. She remembered to remove a charge one time (I didn't) and proactively changed the appointment time when I informed her incorrectly. Jason is always very friendly. Thank you, both! More