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Harris Kia

Nanaimo, BC

4.3
833 Reviews
We were proud to receive Kia Motors most prestigious honor, the Kia "Platinum Dealer" Award. At the Harris Auto Group, our mission is to be an industry leader in providing automotive solutions and services. We strive to exceed our customers’ expectations and maintain their loyalty for a lifetime. By creating an atmosphere that encourages employee excellence, integrity and teamwork we constantly endeavor to meet the changing needs of our customers.
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2575 Bowen Road

Nanaimo, BC

V9T 3L4

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Showing 833 reviews

December 13, 2020

Super helpful and friendly ! Victoria paid attention to my needs and worked hard to get me into the car I wanted at a price I was able to afford . More

by TimH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Williams
Dec 13, 2020 -

Harris Kia responded

Hi TimH, Thank you for taking the time to submit a review of your experience here at Harris Kia and of your sales person, Victoria Williams. We appreciate your business and we all look forward to serving you again someday soon! Warm wishes, Dave Bare General Manager

December 13, 2020

Very helpful without being pushy. Answered my questions, but let me decide. I live in Victoria so had some preliminary talks over the phone, including a trade in estimate. When I arrived they stood by their More

by cliveramshaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Wright, Victoria Williams
Dec 14, 2020 -

Harris Kia responded

Hello cliveramshaw, Thank you for taking the time to review our dealership and for sharing your experience with everyone. It was our pleasure to serve you and we look forward to doing so again one day soon. Welcome to the Harris Kia family! Warm regards, Dave Bare General Manager

December 12, 2020

The dealership was clean. Everyone we dealt with was professional and friendly. We purchased 2 brand new vehicles and while it took all day everyone had patience and offered us pizza. More

by Paul Marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Williams, Kim Kusznir
Dec 12, 2020 -

Harris Kia responded

Hi Paul, Thank you for taking the time to review our dealership and for your business. Welcome to the Harris Kia family! Warm regards, Dave Bare General Manager

December 10, 2020

I had been in contact with Victoria from the previous year when I was thinking about going electric. Whenever I came in she always had the answers to my questions. Very knowledgeable. This year we were More

by Richie
Recommend Dealer
Yes
Employees Worked With
Doug Krem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Karmazynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Williams
Dec 10, 2020 -

Harris Kia responded

HI Richie, Thank you for sharing your experience here in our dealership. It was our pleasure to serve you and we look forward to doing so again soon. Welcome to the Harris Kia family! Warm regards, Dave Bare General Manager

December 09, 2020

THANK YOU DAVE AT KIA HARRIS NANAIMO. I AM REALLY GRATEFUL FOR EVERYTHING AND ENJOYED MY EXPERIENCE More

by Leahmariekennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2020 -

Harris Kia responded

Hi Leah, Thank you for the message. I wanted to say first of all that I am sorry for the drama that your vehicle has given you. As you and I had spoken several times since this problem happened, I wanted to again state that we did everything that we could have done to try to find a solution with Kia Canada for this issue. The manufacturer will often try to help but if the if the service intervals are performed to far apart and with the car being this far over the warranty period, they just will not extend the warranty further. Respectfully, Dave Bare General Manager

Oct 21, 2021 -

Harris Kia responded

Good afternoon Leah, I wanted to update this file with the great news that we were able to help find a solution to this problem. Thank you for the message the other day letting me know that the vehicle is now working properly and that you are satisfied with the end result. Thank you for working with me and I wish you and your family all the best. Respectfully, Dave Bare Dealer Principal

Oct 21, 2021 -

Leahmariekennedy responded

Thank you Dave and Kia Canada for everything you did to get my car back on the road. I am super grateful!!!!

December 07, 2020

Traded my 2011 Soul for 2019 Sportage, Victoria looked after us. So impressed with her, asked for her by name when traded up to 2020 model. Once again, stellar customer service. I suspect Victoria will no More

by CPO Retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Williams
Dec 07, 2020 -

Harris Kia responded

Hi CPO Retired, Thank you so much for the kind words regarding your experience here at Harris Kia and with your sales person, Victoria. It is our pleasure to serve you and we look forward to doing so for many more years to come. Warm regards, Dave Bare General Manager

December 07, 2020

Victoria is friendly and took the time to get to know us and to listen to our vehicle needs (and wants). Her product knowledge is excellent and she was encouraging without ever putting pressure on us to b More

by Churchleys
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victoria Williams
Dec 07, 2020 -

Harris Kia responded

Hi there Churchleys, Thank you so much for taking the time to review our dealership and more importantly, your sales person, Victoria. It was our pleasure to serve you and welcome to the Harris Kia family! Warm regards, Dave Bare General Manager

December 07, 2020

Victoria was amazing! I can not say enough about how wonderful my experience was! Very friendly and easy to talk to. She also was extremely patient and waited with me through the duration of all the bor More

by caley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Williams
Dec 08, 2020 -

Harris Kia responded

Hi caley, Thank you taking the time to review our dealership and your experience here. It was our pleasure to serve you and we look forward to seeing you again soon. Welcome to the Harris Kia family! Best wishes, Dave Bare General Manager

December 07, 2020

I would like to give a huge shout out to Victoria Williams, she is the most no pressure sales person I have ever dealt with. She takes her time to really find out what best suites your needs and does More

by Vanislerocks12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Williams
Dec 08, 2020 -

Harris Kia responded

Hi Vanislerocks12, Thank you for sharing your experience here in our dealership and with your sales person, Victoria. We really do appreciate it and welcome to the Harris Kia family. Cheers! Dave Bare General Manager

December 07, 2020

We were impressed with Harris Kia and enjoyed dealing with Victoria. She is easy to talk with, took our concerns seriously, taught us about the car with a good sense of humour and excellent knowledge. Sh More

by Andrea Hammond
Recommend Dealer
Yes
Employees Worked With
Victoria Williams
Dec 08, 2020 -

Harris Kia responded

Hello Andrea, Thank you so much for taking the time to share your experience here in our dealership. We look forward to serving you again soon! Warm regards, Dave Bare General Manager

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