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Harris Kia

Nanaimo, BC

4.3
833 Reviews
We were proud to receive Kia Motors most prestigious honor, the Kia "Platinum Dealer" Award. At the Harris Auto Group, our mission is to be an industry leader in providing automotive solutions and services. We strive to exceed our customers’ expectations and maintain their loyalty for a lifetime. By creating an atmosphere that encourages employee excellence, integrity and teamwork we constantly endeavor to meet the changing needs of our customers.
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2575 Bowen Road

Nanaimo, BC

V9T 3L4

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Showing 833 reviews

April 05, 2021

Marcelo listened to what I wanted, then found it for me! He guided me through the process if trading in my last car and financing the new one with a good warrantee. Marcelo made the process quick, easy and More

by Bb's Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Suvillaga
Apr 06, 2021 -

Harris Kia responded

Hi Bb's Owner, Thank you for taking the time to review your experience here in our dealership and more importantly, with your salesperson, Marcelo. Welcome to the Harris Kia family! Warm regards, Dave Bare General Manager

March 30, 2021

Enjoyed the purchase.all staff involved were great. Look forward to our first Kia. Thanks again with the help selling my trade vehicle as well More

by HD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Wright, Marcelo Suvillaga
Mar 30, 2021 -

Harris Kia responded

Hi HD, Thank you for sharing your experience here in our dealership and thank you for your business. Welcome to the Harris Kia family! Warm regards, Dave Bare General Manger

March 28, 2021

The service we received right from the start of our visit was second to none. Marcelo is a fantastic person and helped us find the exact car we were looking for. This dealership went above and beyond to More

by pelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Jones, Marcelo Suvillaga, Brent Ross
Mar 28, 2021 -

Harris Kia responded

Hi pelo, Thank you for taking the time to review our dealership. I am thrilled to hear that we met and exceeded your expectations and I want to thank you for your business. Welcome to the Harris Kia family! Best wishes, Dave Bare General Manager

March 27, 2021

I won't be back, unfortunately. Most of the staff seemed sympathetic & understanding of the fact that I was kept waiting an exceptionally long time for my appointment to buy out my lease. However, after mul More

by 1971stardust
Recommend Dealer
No
Employees Worked With
Cindy Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist & insurance man Friday, March 26 were both lovely, Christine Wright, Dan Jones, Roland Holland
Mar 27, 2021 -

Harris Kia responded

Good afternoon Christie, I am sorry to read about your experience in our store yesterday. I want to apologize for any disrespect that you felt during your visit and I can assure you that none was meant. I understand that you had planned to buy out your vehicle lease while your vehicle was there being serviced yesterday and we were late getting you in with our Financial Services Manager as they had a customer that had gone in before your appointment time and they took much longer that we had expected causing the delay in completing your paperwork. It certainly was a busy day during your visit but again I want you to know that we take your comments extremely seriously as it is obvious that we fell FAR short of delivering the experience that you deserve regardless of the reason for your visit. I will speak to our entire team regarding this message to reiterate the need for thorough communication with our guests and renew our efforts to deliver a world class experience. If you would like to discuss this further or if you would consider giving us another opportunity to serve you, please reach out to me directly anytime. Respectfully, Dave Bare General Manager (250)751-1168

March 27, 2021

Marcelo was respectful, articulate, intelligent - very pleasant to deal with. He directed my attention to a lightly used 2018 vehicle that fit the bill perfectly for us, even though he might have been ab More

by christymaxine
Recommend Dealer
Yes
Employees Worked With
Marcelo Suvillaga
Mar 27, 2021 -

Harris Kia responded

Hi christymaxine, Thank you for taking the time to share your experience here in our dealership and more importantly, with your salesperson, Marcelo. It was out pleasure to serve you and we look forward to doing so again soon. Welcome to the Harris Kia family! Warmest regards, Dave Bare General Manager

March 14, 2021

Roland and Christine were super. Very helpful in deciding which model to get. The whole staff at Harris Kia were friendly great made the experience of buying a new vehicle was easy. More

by dxlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Wright, Roland Holland
Mar 15, 2021 -

Harris Kia responded

Hi dxlee, Thank you so much for sharing your experience here in our dealership and more importantly, with our staff. We truly do appreciate your business and want to welcome you to the Harris Kia family! Warm regards, Dave Bare General Manager

March 10, 2021

Christine is a fun spunky chick, who knew her stuff. Went over everything quick and efficiently. Kept my wife and I engaged and explained everything very well to us. Listened to what we wanted and wasn't p More

by Alexander Kilpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Wright, Roland Holland, Danya Nieman
Mar 11, 2021 -

Harris Kia responded

HI Alexander, Thank you so much for your message and for your business. It was our pleasure to serve you and we look forward to doing so again soon. Welcome to the Harris Kia family! Warmest regards, Dave Bare General Manager

March 10, 2021

Very enthusiastic and friendly. Always responded quickly to questions and if he didn't know the answer he would find the information instead of guessing. Good follow up to our requests. Whole experience f More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Singleton
Mar 11, 2021 -

Harris Kia responded

HI Robert, Thank you for sharing your experience here in our dealership. It was our pleasure to serve you and welcome to the Harris Kia family! Cheers! Dave Bare General Manager

March 06, 2021

As repeat customers, we can say with certainty that Harris Kia is a great place to buy a car. Marcelo was attentive and thorough and made sure we drove away in a car we are thrilled with. More

by Lisadanesin
Recommend Dealer
Yes
Employees Worked With
Marcelo Suvillaga
Mar 06, 2021 -

Harris Kia responded

Hi Lisaanesin, Thank you sharing your experience here in our dealership and the continued support. We truly do appreciate your business and thank you for being a member of the Harris Kia family. Cheers! Dave Bare General Manager

March 05, 2021

Liam at Harris Kia was amazing!! He was very kind, and patient and helpful in finding me my dream vehicle! Highly recommend him to everyone!! More

by shanel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Singleton
Mar 05, 2021 -

Harris Kia responded

Hi shanel, Thank you taking the time to review your experience here in our dealership and welcome to the Harris Kia family! Warm regards, Dave Bare General Manager

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