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Harris Kia

Nanaimo, BC

4.3
833 Reviews
We were proud to receive Kia Motors most prestigious honor, the Kia "Platinum Dealer" Award. At the Harris Auto Group, our mission is to be an industry leader in providing automotive solutions and services. We strive to exceed our customers’ expectations and maintain their loyalty for a lifetime. By creating an atmosphere that encourages employee excellence, integrity and teamwork we constantly endeavor to meet the changing needs of our customers.
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2575 Bowen Road

Nanaimo, BC

V9T 3L4

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Showing 833 reviews

August 08, 2021

After a bad experience at another dealership it was great to work with Danya. She was friendly, knowledgeable and professional. We got a great price on a Niro EV and a week later we drove off in our new vehi More

by George and Bonnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Suvillaga, Danya Nieman
Aug 15, 2021 -

Harris Kia responded

Hi George and Bonnie, Thank you so much for taking the time to review our store and our people. It was truly our pleasure to serve you and we look forward to serving you for many years to come. Enjoy the EV driving experience and welcome to the Harris Kia family! Best wishes, Dave Bare Dealer Principal

August 07, 2021

The staff were very friendly and I didn’t feel pressured into buying a vehicle unlike other dealerships. Harris Kia was the best place to buy my first car More

by Austin Paddock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Ross, Sara Poirier
Aug 15, 2021 -

Harris Kia responded

Hi Austin, Thank you so much for the message and for your business. Enjoy your new vehicle and welcome to the Harris Kia family! Warmest regards, Dave Bare Dealer Principal

August 04, 2021

Sara and Harris Kia were great. They answered all my questions and handled the sale quickly. I would be happy to recommend Sara to my friends. More

by Not my real name
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Suvillaga, Sara Poirier
Aug 15, 2021 -

Harris Kia responded

Hello Not my real name, Thank you so much for taking the time to review our dealership and more importantly, your experience with Sara and our team. It was our pleasure to serve you, thank you for your business and welcome to the Harris Kia family! Best wishes, Dave Bare Dealer Principal

July 31, 2021

Everyone was so friendly and accommodating! They treated me and my dogs very well (it was really hot outside). I appreciate this very much. Sara was super professional and really is knowledgeable about the More

by RobynG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nev the insurance guy. , Marcelo Suvillaga, Sara Poirier
Aug 15, 2021 -

Harris Kia responded

Hi RobynG, Thank you so much for reviewing your purchase experience here in our dealership. We truly do apricate your business and look forward to serving you again soon. Welcome to the Harris Kia family! Best wishes, Dave Bare Dealer Principal

July 31, 2021

Very attentive to our needs. Made sure we were happy and understood our purchase. Everyone was excellent! We were walked through the features of our new purchase and Sara helped set the car up for us. Nicel More

by Davedwr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Poirier
Aug 15, 2021 -

Harris Kia responded

Hi Dave & Sylvie, Thank you so much for your message and for your continued business. It has been our pleasure to serve you over the years and we look forward to seeing you again soon. Cheers! Dave Bare Dealer Principal

July 27, 2021

It was a fantastic experience dealing with Sara. It was very comfortable and professional at the same time. Sara is amazing at what she does. I couldn't be happier with my experience. Thans again. More

by adam_barry09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Suvillaga, Sara Poirier
Aug 15, 2021 -

Harris Kia responded

Hi adam_berry09, Thank you for taking the time to review your experience here in our dealership and more importantly, with your sales person, Sara. We appreciate your business and welcome you to the Harris Kia family! Warm regards, Dave Bare Dealer Principal

July 24, 2021

From the beginning of meeting Sara she was very friendly and made us feel at ease. When we went for the test drive we were both amazed at how knowledgeable she was especially after finding out she was reall More

by sandra-strawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Suvillaga, Sara Poirier
Jul 26, 2021 -

Harris Kia responded

Hi Sandra, Thank you so much for taking the time to share your experience here in our dealership. It was our pleasure to serve you and we look forward to seeing you again soon. Welcome to the Harris Kia family! Best wishes, Dave Bare Dealer Principal

July 24, 2021

Harris Kia has a professional, friendly environment. Staff are quick to assist without placing pressure on a sale. They have a good diversity of cars to choose from. More

by Rebecca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Poirier
Jul 26, 2021 -

Harris Kia responded

HI Rebecca, Thank you for the kind words and for your business. Welcome to the Harris Kia family! Best wishes, Dave Bare Dealer Principal

July 23, 2021

I'm happy with the car, its so far pretty good for the price and features. The customer service was very good, and helped me get the car I wanted More

by williemmm1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Poirier
Jul 26, 2021 -

Harris Kia responded

Hi williemmm1, Thank you for taking the time to share your experience here in our dealership and I am glad to gear that your service was good. Thanks once again for your business and welcome to the Harris Kia family! Warm regards, Dave Bare Dealer Principal

July 23, 2021

We had a very mixed experience at this dealership. Our salesperson Sara was great, but unfortunately the entire rest of the business dropped the ball in several ways. We were very firm on our budget from More

by DevinW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Adams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Driver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Suvillaga, Brent Ross, Sara Poirier
Jul 26, 2021 -

Harris Kia responded

Hi DevinW, Thank you for taking the time to review your experience here in our dealership. I understand that you have now spoken with our Sales Manager, Brent Ross on the telephone and expressed your concerns and I understand that you two had a good conversation. It is with good dialogue that we are able to do better. First of all, please accept my apologies for any disrespect that we have shown to you. I can assure you that it is never our intention to deliver anything other than an outstanding experience and in this case we obviously failed. I will not try to make excuses but will commit to using this opportunity to perform at a higher level going forward. I am happy to hear that you are enjoying your new vehicle and if we can be of service in any way in the future, please reach out anytime. Respectfully, Dave Bare Dealer Principal

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