Harris Kia
Nanaimo, BC
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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BUYER BEWARE!! 👎🏼👎🏼I had the worst possible BUYER BEWARE!! 👎🏼👎🏼 I had the worst possible experience with these guys and would give a -5 star rating if I could. In my opinion, they do not BUYER BEWARE!! 👎🏼👎🏼 I had the worst possible experience with these guys and would give a -5 star rating if I could. In my opinion, they do not give the Kia brand a good name. Outside of this negative review, I will also be reporting to the Vehicle Sales Authority on their lack of disclosure. As a first time buyer (Of a non used vehicle, for the start of a family) I was sold a demo vehicle at MSRP and was not told of its status at any point through out the entirety of the negotiation process— despite the numerous occasions to do so. Even when wondering what a DEMO was out loud, I was met with silence by their Sales Consultant. One of their Sales Managers kept calling me “brother” while throwing out random compliments and clearly wanted to make the sale, likely because demo vehicles are much harder to move and seeing me as the inexperienced type of customer to prey on. Knowing I had time constraints and was from out of town I’m sure helped as well. The woman in charge of finance offered me an extended factory warranty at a “discount” due to loyalty from my last vehicles lost coverage plan on trade in. After I accepted and when the time finally came for my projected APR (Which rose two times, finally settling @4.99%) as I was leaning towards declining, she told me “you will probably trade it in before the term is finished anyway.” So why would I NEED the extended warranty for an extra $2998 in the first place then?? Despite my gut feeling I accepted the deals in place because I liked the car, only in hindsight did I see the many warning signals. When I went to the GM for resolution to let him know that I felt a lot of buyers remorse due to their lack of disclosure, he accused me of not being able to afford the vehicle and kept up the premise that the vehicle was not used. Despite admitting that he himself had in fact been using it as his personal vehicle… Every time I get into this vehicle I will remember their nauseating treatment to me the customer. I would advise any person thinking of starting a family, elderly or young and inexperienced to stay FAR away and to give your business to a different dealership instead. I will be trading this vehicle as soon as reasonably possible, but in the mean time I will be stuck with the bad memory of this experience as I drive to work each day or buckle my soon to be newborn into their car seat. More
I love Kia products thats why I chose to stay with them when I decided to upgrade my vehicle. The process itself went quite smoothly, however, I was at the delays delarship for 7 hours getting the deal com when I decided to upgrade my vehicle. The process itself went quite smoothly, however, I was at the delays delarship for 7 hours getting the deal completed. Still have not been able to sign in with my new Uvo account because "ownership" was not changed over until 3 days later, and even than its still not working properly. Overall I do like my new Kia Sportage. More
They helped us replace our aging, unsafe van with something much newer and more reliable. I couldn't be happier something much newer and more reliable. I couldn't be happier More
The service I received at Kia was top notch. Sara, Marcelo, and the rest of the team went above and beyond to score me an awesome deal on a brand new Forte5 GT! Even with “baby credit” I walked away v Marcelo, and the rest of the team went above and beyond to score me an awesome deal on a brand new Forte5 GT! Even with “baby credit” I walked away very happy. I’ll be back next time More
It was a real pleasure dealing with all involved in purchasing a Kia here. Ali, Sara and Bintu made it a great experience. Excellent service. purchasing a Kia here. Ali, Sara and Bintu made it a great experience. Excellent service. More
They have treated me so well through the entire process of buying a new vehicle. Danya was friendly and amazing. Nice loaner vehicles during car servicing. Stress free and easy! of buying a new vehicle. Danya was friendly and amazing. Nice loaner vehicles during car servicing. Stress free and easy! More