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Halton Honda

Burlington, ON

4.7
2,612 Reviews

4100 Harvester Rd

Burlington, ON

L7L 0C1

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2,612 Reviews of Halton Honda

November 27, 2024

Even if the team is very busy but they are efficient and I really appreciate the how they listen to our needs and advise the best thing to do. Great place and very nice experience. More

by zaki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Daniel, Cecilia D'Andrea, Motoki Matsumura, Samy El-Muhtadi, Atif Qureshi, Mina Botros, Faisal Abd El Hadi, Greg Chamberlain
Dec 02, 2024 -

Halton Honda responded

We're so glad your car-buying experience was a positive one. Thank you for your review and kind words! Congratulations on your new Honda and we wish you & your family lots of fun (and safe) adventures in it. May all your roads be smooth!

November 26, 2024

I needed to pick up my winter tires from storage and called them to set it up. They booked me for a service appointment for the following Monday which would trigger the tires being pulled from storage. More

by j2dewar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple employees
Dec 02, 2024 -

Halton Honda responded

We’re sorry to hear about your recent experience and apologize for any inconvenience caused. Tire retrieval from storage requires more than 24 hours notice, and we regret that this wasn’t communicated when you booked your appointment, especially during our busiest season. That said, we’re pleased our staff was able to expedite your request and have your tires ready within 30 minutes. Regarding the placement of your tires, we’d like to investigate further. Please don’t hesitate to contact our Service Manager, Domenic Almonte, at domenic@haltonhonda.com, so we can better understand why two tires were placed in the back seat when all four fit in your trunk. Your feedback is important to us, and we’re committed to improving your experience. Thank you for bringing this to our attention. We wish you safe travels.

November 26, 2024

Bad attitude from customer service as always, and no enough knowledge to explain to customers and satisfy their needs. Technician takes long time to fix a simple problem always. The pricing is higher th More

by Megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Moyers, Frankie Montpetit
Dec 02, 2024 -

Halton Honda responded

We’re sorry to hear that your experience did not meet expectations, and we sincerely apologize for any frustration caused. Providing excellent customer service and clear communication is a priority for us, and we regret that we fell short in your case. We also strive to offer competitive pricing—often lower than many dealerships—and our factory-trained technicians are committed to addressing concerns thoroughly and accurately. We understand that the repair process can be frustrating at times, and it’s always our goal to provide a first-class experience. To address your concerns more directly, we encourage you to reach out to our Service Manager, Domenic Almonte, domenic@haltonhonda.com who will be happy to assist you personally. We value your feedback, and we hope for the opportunity to restore your confidence in our services. Wishing you safe travels, and we hope to see you again in the future.

November 24, 2024

Our entire experience with Rafiq was excellent from start to finish. He was honest and kept to his word. Methodical, not high pressure. As to the car, full of gas and very clean. We had of course seen an More

by Barry
Recommend Dealer
Yes
Employees Worked With
Rafiq Nasereddin
Nov 25, 2024 -

Halton Honda responded

Thank you for your review and kind words. Both Rafiq and our entire team appreciate the recommendation and will work to fulfill your continued trust in us. Congratulations on your new Honda! We look forward to welcoming you back and wish you safe travels and smooth roads ahead!

November 23, 2024

Helped me out with some warranty work on my Accord. Decided to purchase a 2025 Odyssey through Halton Honda, even though other closer dealers. Good experience. More

by Ian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecilia D'Andrea, Motoki Matsumura, Rafiq Nasereddin
Nov 25, 2024 -

Halton Honda responded

We're so glad your car-buying experience was a positive one. We appreciate both your travelling to see us and your review! Congratulations on your new Odyssey and we wish you & your family lots of fun adventures in it. Here's to safe travels and smooth roads! :)

November 21, 2024

Efficient, knowledgeable, absolutely a great service advisor! Answers all my questions and can understand my concerns. More

by Wallpaper123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Moyers
Nov 25, 2024 -

Halton Honda responded

Thank you for your review and kind words. Both Shaun and our entire team appreciate the recommendation and will work to fulfill your continued trust in us. We look forward to welcoming you back and wish you safe travels and smooth roads ahead!

November 20, 2024

Brad was excellent with my service call. He was very helpful and kept me up to date with how long I would be waiting. Service was completed well within time limit given when I arrived. Th More

by Lmm101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Mordue
Nov 25, 2024 -

Halton Honda responded

Thank you for your review and recommendation! We're so glad you found Brad efficient and helpful during your visit. We look forward to welcoming you back and wish you safe travels and smooth roads ahead!

November 19, 2024

Brad was very helpful whilst I was at the service desk. He told me how long my service would take. The service went well and was finished ahead of the scheduled time. He explained the bill in detail to More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Mordue
Nov 25, 2024 -

Halton Honda responded

Thank you for sharing your service experience Bobby! Both Brad and our entire team appreciate your 5-star review and recommendation. We look forward to welcoming you back and wish you safe travels and smooth roads ahead!

November 19, 2024

Marc, our Sales representative, was awesome to work with. Buying a car should not be an unpleasant experience and his approach and level of communication was excellent. These experiences reaffirm our decisio More

by williamsons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Pregnolato, Christopher Rocci
Nov 19, 2024 -

Halton Honda responded

We're so glad you found Marc responsive and helpful with your purchase. Thank you for your review and kind words. Congratulations on your new Honda. We hope you have lots of fun adventures in it and wish you only smooth roads and safe travels.

November 19, 2024

Automated driving controls are intrusive and potentially dangerous. All such automation should be optionally activated or deactivated. How can this be done? More

by Reg
Recommend Dealer
Yes
Employees Worked With
Chris Rocci, Albert Daniel, Christopher Rocci
Nov 19, 2024 -

Halton Honda responded

Thank you for your fantastic review and recommendation, Reg! We're thrilled to hear you're enjoying your Honda. Regarding the features you mentioned, yes, many of them can absolutely be adjusted to suit your preferences. For example: Adaptive Cruise Control can be switched to regular one-speed cruise control. Lane Keeping Assist only engages when manually activated. Features like Road Departure Warning and Collision Mitigation Braking can be customized via your vehicle's touchscreen. We recommend connecting with Albert to schedule a visit and review your specific Honda's controls. There's a lot of innovative technology designed to adapt to each driver, and we want to ensure your Honda is perfectly tailored to your driving style. Thank you again for the stars! We look forward to welcoming you back and supporting you on the road. Safe travels!

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