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Halton Honda

Burlington, ON

4.9
2,270 Reviews

4100 Harvester Rd

Burlington, ON

L7L 0C1

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2,270 Reviews of Halton Honda

November 21, 2023

Maintenance on my car explained well. Always good advice. Much appreciated. Tv programming annoying, would rather have just music. More

by pamrn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Mordue
Dec 18, 2023 -

Halton Honda responded

Thank you for your review and recommendation! We look forward to welcoming you back in the future. Safe travels.

November 16, 2023

Easy to book and drop off. I appreciate the phone call and my car was ready to go earlier than expected More

by DF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Moyers
Dec 18, 2023 -

Halton Honda responded

Our team appreciates the recommendation. Stay safe and drive safely!

November 13, 2023

Overall, great, friendly, knowledgeable service. Shaun is awesome as always. Everything was taken care of in a timely manner More

by Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Moyers
Dec 18, 2023 -

Halton Honda responded

Thank you for your review and recommendation! We're glad you enjoyed your service experience and look forward to welcoming you back in the future. Safe travels.

November 12, 2023

Great service but shop rate is getting way to high. Will be looking elsewhere soon. More

by Dave O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Moyers, Brent Odbert
Dec 18, 2023 -

Halton Honda responded

We'll be sorry to see you go especially since our pricing is in line if not lower than most dealerships. But thank you for the positive reviews for Brent and Shaun. If we can be of assistance to you in the future, we will welcome the opportunity. Safe travels.

November 12, 2023

I am still not comfortable with having to take Uber to and from service appointments. I preferred when the dealership had its own driver. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Xie
Dec 18, 2023 -

Halton Honda responded

We are dedicated to always improving our practices and appreciate you taking the time to let us know about your experience. Feedback is always important when weighing options. Thank you for your review and recommendation. We look forward to welcoming you back in the future. Safe travels.

November 12, 2023

The service needed on my 2018 Honda Sport was a tad of an emergency. Alex in service listened to my concerns and went into action setting up an appointment and the job completed that day. He arranged for tr More

by Rosanne Swalwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Husen
Dec 18, 2023 -

Halton Honda responded

Thank you for your review and recommendation! We're glad you enjoyed your service experience and look forward to welcoming you back in the future. Safe travels.

November 12, 2023

Telephones reception went smoothly. Computer checking the previous evening was OK but asked annoying questions about optional brake service and wheel alignment. Pickup next day was frie More

by kenmoxey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Mordue, Shaun Moyers
Dec 18, 2023 -

Halton Honda responded

Thank you for your review Ken! Our team appreciates the recommendation. Stay safe and drive safely!

November 10, 2023

Excellent service. Prompt service. Only services needed are provided. Very easy to schedule service day and time More

by Truckswain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Mordue
Dec 18, 2023 -

Halton Honda responded

Thank you for your review and recommendation! We're glad you enjoyed your service experience and look forward to welcoming you back in the future. Safe travels.

November 09, 2023

The sales staff are excellent. The service staff are very knowledgeable and never try to oversell any services. The dealership is close to my house and the Uber service is quick an More

by dananderson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Husen
Dec 18, 2023 -

Halton Honda responded

That sounds like the full package! Thank you for your review and kind words. Our team appreciates your recommendation and will work to earn your continued trust. May all your roads be smooth in 2024. :)

November 09, 2023

Just not great customer service. Walk in to pick up the vehicle, with no one in line. Not a single service department staff member would look. More

by JSullivan95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Husen, Brad Mordue
Dec 18, 2023 -

Halton Honda responded

We take customer satisfaction seriously and are glad to hear from you JSullivan. Granting that your visit was during our busiest time of year when everyone needs their winter tires on yesterday, does not excuse our team for not at least acknowledging a customer in line. We'd like to apologize for the delay and assure you that we value our customers' time, and this should not have happened. We will relay this message to our Service Manager to make sure that our team actively works to resolve the issue. We are truly sorry for the inconvenience and hope to offer you better services in the future. Safe Travels.

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