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Halton Honda

Burlington, ON

4.9
2,388 Reviews

4100 Harvester Rd

Burlington, ON

L7L 0C1

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2,388 Reviews of Halton Honda

November 30, 2024

Frankie was very helpful, knowledgeable, courteous and accommodating. Very happy and would come again. Keep it up. More

by Atif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Montpetit
Dec 02, 2024 -

Halton Honda responded

Thank you for your review and kind words Atif! We'll be sure to share them with Frankie. We wish you safe travels and smooth roads ahead!

November 30, 2024

Mina was very helpful in getting our lease paid out and upsetting the value of the extended warranty for the next 4 years. We are long time Honda people and will look to purchase another Honda in due More

by Peter Choma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mina Botros
Dec 02, 2024 -

Halton Honda responded

We are pleased that your Honda still revs your engine enough to buy out your lease! Thank you for your review and kind words Peter. We look forward to assisting you in our service or sales departments in the future. Wishing you safe travels and smooth roads ahead!

November 29, 2024

Friendly ,knowledgeable staff and very clean hospitable place. I didn't have to wait before I was served. More

by daley99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Jennings
Dec 02, 2024 -

Halton Honda responded

That's great to hear Daley99! Thank you for your review and kind words. We wish you safe travels and smooth roads ahead! :)

November 28, 2024

Always very pleased with the service department and its staff. I trust in their honesty to tell me what needs to be done. More

by lpoisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Mordue, Shaun Moyers
Dec 02, 2024 -

Halton Honda responded

Thank you for your lovely review lpoisson! We appreciate you being our guest and always do our best to deliver the best possible experiences. We pride ourselves on offering a transparent process from start to finish! If there is anything we can assist you with down the road, we're always here to help. Safe travels!

November 27, 2024

First time at this dealership. All interactions with staff were great. Everything at service was well explained. More

by fayeraby21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafiq Nasereddin, Shaun Moyers
Dec 02, 2024 -

Halton Honda responded

That is wonderful to hear! We're glad your service experience here was a positive one. Thank you for your review. Stay safe and we look forward to welcoming you back in the future. :)

November 27, 2024

Even if the team is very busy but they are efficient and I really appreciate the how they listen to our needs and advise the best thing to do. Great place and very nice experience. More

by zaki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Daniel, Cecilia D'Andrea, Motoki Matsumura, Samy El-Muhtadi, Atif Qureshi, Mina Botros, Faisal Abd El Hadi, Greg Chamberlain
Dec 02, 2024 -

Halton Honda responded

We're so glad your car-buying experience was a positive one. Thank you for your review and kind words! Congratulations on your new Honda and we wish you & your family lots of fun (and safe) adventures in it. May all your roads be smooth!

November 26, 2024

I needed to pick up my winter tires from storage and called them to set it up. They booked me for a service appointment for the following Monday which would trigger the tires being pulled from storage. More

by j2dewar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple employees
Dec 02, 2024 -

Halton Honda responded

We’re sorry to hear about your recent experience and apologize for any inconvenience caused. Tire retrieval from storage requires more than 24 hours notice, and we regret that this wasn’t communicated when you booked your appointment, especially during our busiest season. That said, we’re pleased our staff was able to expedite your request and have your tires ready within 30 minutes. Regarding the placement of your tires, we’d like to investigate further. Please don’t hesitate to contact our Service Manager, Domenic Almonte, at domenic@haltonhonda.com, so we can better understand why two tires were placed in the back seat when all four fit in your trunk. Your feedback is important to us, and we’re committed to improving your experience. Thank you for bringing this to our attention. We wish you safe travels.

November 26, 2024

Bad attitude from customer service as always, and no enough knowledge to explain to customers and satisfy their needs. Technician takes long time to fix a simple problem always. The pricing is higher th More

by Megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Moyers, Frankie Montpetit
Dec 02, 2024 -

Halton Honda responded

We’re sorry to hear that your experience did not meet expectations, and we sincerely apologize for any frustration caused. Providing excellent customer service and clear communication is a priority for us, and we regret that we fell short in your case. We also strive to offer competitive pricing—often lower than many dealerships—and our factory-trained technicians are committed to addressing concerns thoroughly and accurately. We understand that the repair process can be frustrating at times, and it’s always our goal to provide a first-class experience. To address your concerns more directly, we encourage you to reach out to our Service Manager, Domenic Almonte, domenic@haltonhonda.com who will be happy to assist you personally. We value your feedback, and we hope for the opportunity to restore your confidence in our services. Wishing you safe travels, and we hope to see you again in the future.

November 24, 2024

Our entire experience with Rafiq was excellent from start to finish. He was honest and kept to his word. Methodical, not high pressure. As to the car, full of gas and very clean. We had of course seen an More

by Barry
Recommend Dealer
Yes
Employees Worked With
Rafiq Nasereddin
Nov 25, 2024 -

Halton Honda responded

Thank you for your review and kind words. Both Rafiq and our entire team appreciate the recommendation and will work to fulfill your continued trust in us. Congratulations on your new Honda! We look forward to welcoming you back and wish you safe travels and smooth roads ahead!

November 23, 2024

Helped me out with some warranty work on my Accord. Decided to purchase a 2025 Odyssey through Halton Honda, even though other closer dealers. Good experience. More

by Ian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecilia D'Andrea, Motoki Matsumura, Rafiq Nasereddin
Nov 25, 2024 -

Halton Honda responded

We're so glad your car-buying experience was a positive one. We appreciate both your travelling to see us and your review! Congratulations on your new Odyssey and we wish you & your family lots of fun adventures in it. Here's to safe travels and smooth roads! :)

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