Halifax Chrysler

purchase 2015 Toyoya Rav 4 We have brought 2 vehicles from Rick and #3. ,new 2016 Ram on April 27 th.Rick has a good sales attitude, but found other sales cornering me by phone We have brought 2 vehicles from Rick and #3. ,new 2016 Ram on April 27 th.Rick has a good sales attitude, but found other sales cornering me by phone at text.Wish for this to stop, will deal with Rick and Rick only.For more info on this please call me, management people only, thank you, Tom Bagley More

Return Customer I have been purchasing vehicles from this dealership for several years now and have had only positive experiences. The selection of vehicles available I have been purchasing vehicles from this dealership for several years now and have had only positive experiences. The selection of vehicles available at Halifax Chrysler far exceeds dealerships in my local area, and the customer service received from Jake Bernard has always been top notch. Jake is very knowledgable about the vehicles on the lot, and is always quick to respond to questions and concerns even after the sale is completed. I would recommend this dealership and specifically this salesman to anyone. More

Happy new Jeep owner I highly recommend Rick. He found exactly the jeep we were looking for, and still gave it to us at a fair price. Couldn't be happier. I highly recommend Rick. He found exactly the jeep we were looking for, and still gave it to us at a fair price. Couldn't be happier. More

Great Group in Service - and in General I recently had a major problem with my 2011 four door Jeep and was very upset when I was told what the bill would be. I felt that this particular issu I recently had a major problem with my 2011 four door Jeep and was very upset when I was told what the bill would be. I felt that this particular issue should not be on my shoulders as my Jeep is a later model high end rig with very low kilometres and very well taken care of. I went the initial route of having two separate dealerships do their own diagnosis and then hitting them with the fact that I am a five time Jeep owner and very loyal to the line... for now. I got the best rates on fixing the problem that each dealership could offer - and then went to Corporate to see what they could do. At that level I got the "Corporate Script" from a young individual who obviously knew nothing about the mechanics of the problem and even less about the warranties and room for movement on the customer service level loyalty options - not their fault, but frustrating. So while this was all going on, a lovely lady at this dealership (Ramona) was making calls to the other dealership and working "with" their competing partners who are owned by the same organization - but separate dealers. I then get a message directly from the GM (Eric Stanley) who asks me to call the service manager (Dave Gibson) in order to hear what they have decided to do. I wasn't too optimistic but made the call. Before I tell the outcome, I will say that I am the first to call out a dealership, especially the service department and can be very outspoken when I feel wronged. I have had small issues in the past with service centers as we all have, but at this one they were always sorted fairly and I was always taken care of. In this case I thought I would be hung out to dry. The warranty didn't cover and the mileage, although low, didn't either. The end result was a collaboration between these two dealerships and Corporate - one covering parts and the other covering labour! The only thing I paid for was the oil change, which was due anyway. In this case, this group went above and beyond to sort my issue. I can't say if this is the way everyone gets treated, as each issue is different but I couldn't be more satisfied. As a result I have my wife's van going in tomorrow for rotors and brakes - the trust is back ! Although, I'm sure I will have to pay the full bill on this one ;) Lawrence Conrad Halifax, NS More

top notch wservice Chris was great to work with .. No pressure tactics and answered any questions in a straight forward manner..Very thorough in walking me through the Chris was great to work with .. No pressure tactics and answered any questions in a straight forward manner..Very thorough in walking me through the accessories for the vehicle More

Service Department I just wanted to say what a great group of service employees you have including your Shuttle Driver Fred. I purchased my van last June second hand (p I just wanted to say what a great group of service employees you have including your Shuttle Driver Fred. I purchased my van last June second hand (private sale) with only 40,000km on it and a week later my engine light came on. The previous owner told us that he had the same issue, but that he had it into Dodge Bridgewater and it was fixed. I called Bridgewater Dodge who didn't really want to deal with me even though they were the dealer it was originally purchased from. They "fixed" it and the light came on again, so back I went. This went on for about 5 times. By this time the whole service crew was annoyed with me, as if I personally wanted to sit at a dealership or wanted my engine light to come on. The minute I walked in the door you could practically hear the eye roll of the front desk service counter. At one point I actually said "Do you think I want to be here anymore than you want me to be here!" I think the fact that it was a warranty issue meant they were wasting unpaid time on the vehicle. I finally had had enough after getting it "fixed" only to have my engine light back on less than a week later. I made an appointment at your Bayer's Lake location and was treated with respect from the moment I arrived! Not only did you kindly deal with me and my van issue, but you took time to give my 2 year old a dinky car and colouring book. You left my file open in case the light came on again, which it did a week later, BUT, you fit me in no problem and once again treated me with respect and care. You have an INCREDIBLE group of service employees and I will highly recommend you! I work in Management and know that staff too often are told about the bad things that happen but are not praised for the good. Please pass on to the staff how amazing they truly are and to never lose their incredible customer service values. I will be a buyer from your dealership on my next purchase for sure!!!! Thank you so much!! More

Knowledgeable and Helpful Team Chris made the buying experience pleasant! Nick and Peter were also great to deal with. Would definitely recommend Chris to anyone in the market for Chris made the buying experience pleasant! Nick and Peter were also great to deal with. Would definitely recommend Chris to anyone in the market for a vehicle. More

Quick and Easy Jake worked with me to find the truck that I wanted, no hassle, no sales games. Easy and efficient. I would definitely buy my next truck from him. Jake worked with me to find the truck that I wanted, no hassle, no sales games. Easy and efficient. I would definitely buy my next truck from him. More

Stress Free and No Pressure This was our first experience with Halifax Chrysler and it definitely won't be our last. We walked in the showroom and were introduced to Chris S This was our first experience with Halifax Chrysler and it definitely won't be our last. We walked in the showroom and were introduced to Chris Sooley. Chris worked with us to weigh our options and took the time to answer each one of our questions without bias and without pushy sales tactics. We probably took up his entire afternoon but he seemed genuinely happy to help us. We will definitely be back, and again want to thank Chris for his time and all of his assistance. More