Guelph Hyundai

I am a first time client at Guelph Hyundai. I really appreciate the ease of booking an appointment online and the professionalism and communication from the service team. I really appreciate the ease of booking an appointment online and the professionalism and communication from the service team. More

I had an oil change appointment today at 9:30am. I work the late afternoon shift and ended up sleeping in. I brought the car in at 10:30 anyways and had told the service department what had happened I work the late afternoon shift and ended up sleeping in. I brought the car in at 10:30 anyways and had told the service department what had happened. They completely understood and it wasnt a problem. They got the car ready and did my service 1 on the car. I was in and out within the hour. Was very happy with the friendliness, understanding and service I recieved at the Guelph Hyundai. More

Nice to deal with a good people knowledgeable on set up on new vehicles did grate job on new vehicles did grate job More

I am super frustrated and disappointment with Guelph Hyundai. My partner's car needs servicing including open recall issues. Within the last week, I have left 5 voice messages with the service departm Hyundai. My partner's car needs servicing including open recall issues. Within the last week, I have left 5 voice messages with the service department an no one has called me back. In addition to the 5 voice messages, I used the online chat where I was told that my information would be passed onto a Service Advisor and I still did not receive a call back. I will never recommend this dealership to anyone. Very poor customer services. Waterloo Hyundai asked my call on the first ring. More

Experience was very frustrating with few solutions, only recommendations that come with very expensive procedures. recommendations that come with very expensive procedures. More

Super fast friendly and efficient. Sam really knew his stuff and the whole team all made the process seamless Sam really knew his stuff and the whole team all made the process seamless More

We were very satisfied with The sales person Spartak who answered all of our questions took time with us and did not feel pressured. He knew what we were looking for in a vehicle and connected with us when answered all of our questions took time with us and did not feel pressured. He knew what we were looking for in a vehicle and connected with us when the top line ioniq5 arrived and as result we purchased the vehicle. More

Great & friendly staff. Enjoyable waiting area. Very knowledgeable technicians. Really like that they send you an email detailing what is important/ no so important to be f Enjoyable waiting area. Very knowledgeable technicians. Really like that they send you an email detailing what is important/ no so important to be fixed. More

Extremely poor service after the car was purchased. The team agreed to follow up regarding some safety concerns and it has been almost a month with no response. We also purchased a second key and have The team agreed to follow up regarding some safety concerns and it has been almost a month with no response. We also purchased a second key and have yet to hear about when we will get it. Once they have your money they don’t seem to care. More

Friendly people. No B. S. Owned Acura , Toyota X 2 and 3 Honda’s. Verdict is Hyundai was not very good in the beginning, but now it’s on equal ground with everything No B. S. Owned Acura , Toyota X 2 and 3 Honda’s. Verdict is Hyundai was not very good in the beginning, but now it’s on equal ground with everything else and gives you a better warranty. More