Grimsby Ford

This was my first new car purchase ever, and the staff at Grimsby Ford were superb. I got the car I wanted, at a price that worked, and the entire process was smooth and stress free. Clint helped me evalua Grimsby Ford were superb. I got the car I wanted, at a price that worked, and the entire process was smooth and stress free. Clint helped me evaluate the pros and cons of choosing new vs used, considered my intended use/needs/wants in a vehicle in helping me choose the Fiesta, and did so without making me feel pressured or rushed. The financing staff were similarly great, arranging everything for me and ensuring I knew what paperwork to bring to complete the sale. :) Communications were super quick - from the time I made contact with Ford via email to the time I was connected to the team via voice as well as email was under an hour, and they were available for my questions and providing updates all the way through the process. I'll be making Grimsby Ford my dealer of choice going forward with vehicle purchases for myself and my family. More

Upon going to Grimsby Ford, I travelled across the Niagara- Hamilton region to find the perfect Ford for me. When I arrived at Grimsby Ford, I was welcomed by two very enthusiastic and very pretty blo Niagara- Hamilton region to find the perfect Ford for me. When I arrived at Grimsby Ford, I was welcomed by two very enthusiastic and very pretty blonde girls who directed me to one of the very qualified and informative salesperson. As i was waiting I was offered a beverage and offered a comfortable seat to wait. Overall I was very impressed by the staff, both in sales and service and look forward to dealing with this professional company again. I highly recommend visiting your Grimsby Ford! More

We have a set of 10 month old twins, so space in a vehicle is our number one priority. Rick did his homework to find out what we needed in terms of our general every day use as well as our extra curr vehicle is our number one priority. Rick did his homework to find out what we needed in terms of our general every day use as well as our extra curricular activities and was honest about what he felt would work for us. He encouraged us to bring in our stroller and car seats to ensure we made the right choice, and has been prepared with different options and ideas each time we have visited so far, being respectful of the budget we gave him. On top of the great service we are receiving from Rick, Grimsby Ford also gave us a great price on our trade in. Rick offered us genuine and honest advice and we look forward to finding the right Ford for us! More

I cannot say enough positive things about Grimsby Ford. From the time I walked in the door, to the time I drove out of the parking lot with my new vehicle, the service was absolutely top notch! All of the From the time I walked in the door, to the time I drove out of the parking lot with my new vehicle, the service was absolutely top notch! All of the staff was very knowledgeable and pleasant making the overall experience stress-free and enjoyable. A big "thank you" to Chad, who was kind enough to take my son under his wing while Joanne went over all the financials. Her cheerful personality and expertise made the entire process seamless. I would definitely recommend Grimsby Ford to anyone looking to purchase a vehicle. You're not going to find a better group of people anywhere! They make you feel like family. Thanks guys! More

The folks at Grimsby Ford are an all-star team, we would not hesitate to recommend them to anyone in need of purchasing or servicing a vehicle. Every member we crossed paths with was friendly, even offerin not hesitate to recommend them to anyone in need of purchasing or servicing a vehicle. Every member we crossed paths with was friendly, even offering to entertain our little one while we shopped. We were lucky to have Clinton guide us through the purchase of our new vehicle, he is a great sales person and really listened to the needs/wants of our family. The entire process was a delightful one, from shopping to purchase to pick up, and was made easier by the expertise of the staff. Joanne was wonderful, and she explained all the 'financial stuff' completely. We look forward to a long relationship with Grimsby Ford! More