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Grimsby Chrysler Dodge Jeep - Service Center

Grimsby, ON

5.0
122 Reviews

122 Reviews of Grimsby Chrysler Dodge Jeep - Service Center

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February 09, 2021

Working with this dealership after the purchase of my 2019 Ram has been nothing short of tremendous. The service team is excellent and I wouldn't bring my truck anywhere else, nor buy from anyone else. M More

by Levi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

We bought our 2020 Dodge Ram and took it in for its first oil change. I’m not happy about being charged $100 for just an oil change. We spent $50k on this truck and in my opinion, we shouldn’t have been cha More

by Glendalechef
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

I do have to say, today I went in to purchase and install my snow tires and I was treated with such hospitality and kindness from Shane that it made my morning. He even made me a coffee! The covid situation More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

Thought maybe I could get that seal covered under warranty Hard to tell who who with the masks on.oil changes should be at Longer intervals maybe 100000 kl More

by Ron Vandenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Foster
November 09, 2020

Service is too notch the team service advisor very accommodating and not pushy will listen and most importantly usually when I take vehicle to dealership never have had any surprises Most important is More

by Sava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

Your service dept is friendly and do their best, specially Carla but your sales dept. needs help. Kudos for the handicap parking in the service entrance. More

by Mcicic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla
October 05, 2020

Friendly staff. Shane went out of his way to make sure l had a car to use while mine was being fixed. Thank you very much. More

by Annemantini
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

I have been a client for nearly twenty five years, and have purchased four vehicles from this dealership. Fair prices, great service, friendly staff. Couldn't ask for more! More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen, Karla, Rhonda
April 30, 2020

I had my 2017 Jeep in for a starting problem they were very professional receiving me and correcting the problem thanks to the crew at this dealership More

by Bobandcarter
Recommend Dealer
Yes
Employees Worked With
Other Employees : All employees
March 14, 2020

Carla and Colin My truck tire picked up a nail on my way to work and I called to see if they could fit me in. We were on our way in no time. Thanks again guys! Andrew More

by curlywurly4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin and Carla
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