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Grimsby Chrysler Dodge Jeep - Service Center
Grimsby, ON
122 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
122 Reviews of Grimsby Chrysler Dodge Jeep - Service Center
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December 15, 2022
Could not ask for a better dealership. They care about their customers and very helpful They care about their customers and very helpful More
by dlgoodale60
December 12, 2022
Very friendly service, service and repairs done right the first time and completed when promised. Knowledgeable people at the service desk who take the time to answer all questions patiently and politely. I first time and completed when promised. Knowledgeable people at the service desk who take the time to answer all questions patiently and politely. I will continue to get my vehicles serviced here for another 10 years More
by Mike
December 04, 2022
I was very happy from the beginning of booking, service and to the end, Keep up the good work! and to the end, Keep up the good work! More
by Mrd2you.all@gmail.com
Employees Worked With
November 24, 2022
They are efficient respectful and courteous to their customers. Find them easy to work with and highly recommend Service with Grimsby Chrysler. customers. Find them easy to work with and highly recommend Service with Grimsby Chrysler. More
by Mike.dickson
Employees Worked With
Other Employees :
Marianne, Jay auto tech and Jeff
November 08, 2022
In on time and completed in good time. Service consulting was good and explained what was required Service consulting was good and explained what was required More
by Jeep
Employees Worked With
October 22, 2022
Shane at service was a big help with the problems we had, all was resolved with his help all was resolved with his help More
by suesienna
Employees Worked With
August 30, 2022
Brought my car in for work to be done after I was driving 120km/hr on the highway and all the power to the car shut off due to a faulty crankshaft sensor. This is the 3rd time the crankshaft sensor has been 120km/hr on the highway and all the power to the car shut off due to a faulty crankshaft sensor. This is the 3rd time the crankshaft sensor has been replaced. After buying new tires, a crank shaft sensor , and new brakes and tires, approximately 4k worth of work the mechanics returned my car to me with the engine light on and tire sensor pressure light on. I notified Shane the head mechanic of shop. After waiting an hour they moved the faulty sensor from the rear tire and put it on the front tire. Shane said the engine and sensor light would go disappear when the appropriate pressure is obtained. Long story short the engine light and sensor never did turn off. After driving it 3 thousand kms a month later I heard a weird noise and took it to a mechanic. He noticed the the oil was extremely low and very black and dirty in the dip stick. He drove it around the block to see what the sound was, in doing so the engine blew out. I saw Shane on Friday, told him what happened and he said he would sort something out. I never heard from him and called Grimsby Chrysler on the following Tuesday, where I spoke to a women and told her what happend. I think she was a manager as she stated this is the first time she has heard of this story. She immediately put Shane on the phone. GRIMSBY Chrysler Dodge is completely shady. My bill says they put 5 quarts of oil on my car. There are no oil leaks and the engine blows. I do not believe they put any oil in the car and charged me for an oil change. They are not taking any responsibility for their shotty work. I am currently in the process of making a formal complaint with Dodge/Chrysler Canada. I would recommend staying the xxxx away from this dealership. I have bought a new car in the meantime and will never buy a Dodge product again. If they weren't so focused on covering up their xxxxty work they could have sold me a new car but there is a huge disconnect between the mechanics and the owner salespeople which is quite obvious. I would never run a business or treat customers like this. On a scale of 1-10 Grimsby Chrysler Dodge is one big hemnoroid on the xxx of progress. Respectfully, Alex Millar More
by Alex Millar
July 22, 2022
Excellent service dept, Mike, John, Shane and the rest of the service went above and beyond, they listened to what I had to say and dug in to find very difficult problems. Then they fixed it promptly and git the service went above and beyond, they listened to what I had to say and dug in to find very difficult problems. Then they fixed it promptly and git my truck back to me quickly. Absolutely great group of people, I will not be taking my truck anywhere else. More
by john.debarros
Employees Worked With
Other Employees :
John, Maryanne and others whose names I do not remember
February 05, 2022
Can’t say enough about how good my last service experience was at Grimsby Chrysler. experience was at Grimsby Chrysler. More
by possum
December 14, 2021
I am very please with the Service Department, with excellent customer service results every time I visit their dealership! Friendly service & staff greetings! I would highly recommend it to my family& excellent customer service results every time I visit their dealership! Friendly service & staff greetings! I would highly recommend it to my family& friends! See you in 2022! Season's Greeting to all staff! More
by happyface
Employees Worked With
Other Employees :
All staff included, Mike Beaudoin
