Grimsby Chrysler Dodge Jeep - Service Center

I had the pleasure of working with Shane Cooper on two separate occasions while servicing my Jeep, and I cannot recommend him enough. From the very beginning, Shane went above and beyond to ensure everyth separate occasions while servicing my Jeep, and I cannot recommend him enough. From the very beginning, Shane went above and beyond to ensure everything was handled smoothly and efficiently. When I was unable to drive my vehicle to the dealership, Shane personally made sure it was safely transported there, which was a huge relief. He also ensured I was equipped with a vehicle to use while mine was being repaired, making what could have been a stressful experience completely hassle-free. Throughout the process, Shane kept me updated on the status of my Jeep, providing clear explanations and updates that gave me peace of mind—especially as someone who isn’t super familiar with cars. His professionalism, attention to detail, and genuine care for his customers truly stood out. Shane’s exceptional customer service and dedication to going the extra mile made all the difference, and I am so grateful for his help. If you’re looking for someone who is knowledgeable, reliable, and genuinely committed to delivering the best experience, Shane Cooper is the person to go to. Thank you, Shane, for making an otherwise daunting situation so much easier! Alexa Harding-McCullough More

Professional as can be. look forward to my next visit in fact. The consideration and respect received, did not go unrecognized. Thank you look forward to my next visit in fact. The consideration and respect received, did not go unrecognized. Thank you More

Courteous and professional service received for my maintenance service received oil change, tire rotation and peace of mind check maintenance service received oil change, tire rotation and peace of mind check More

Mike and his service team were able to diagnose a random electrical issue and resolve a vibration issue on my Ram Limited with low KM. Long time customer with repeat service and vehicle purchases. Would rec electrical issue and resolve a vibration issue on my Ram Limited with low KM. Long time customer with repeat service and vehicle purchases. Would recommend More

Have dealt with this dealership for about twenty years and always experience courteous and excellent service. and always experience courteous and excellent service. More

Great friendly staff. Customer Care is their number one priority. My #1 go to dealership Customer Care is their number one priority. My #1 go to dealership More

Thanks for your immediate service and updates on my difficult problem. I was able to get my vehicle back the same day. The staff was very courteous and explained the findings well difficult problem. I was able to get my vehicle back the same day. The staff was very courteous and explained the findings well More

Great service. Honest, flexible. From my original vehicle purchase they have treated me well and made me feel valued. Shane and mike have been excellent Honest, flexible. From my original vehicle purchase they have treated me well and made me feel valued. Shane and mike have been excellent More

Awesome customer service, always quick to get me in for warranty or service and honest with work that needs done. warranty or service and honest with work that needs done. More

The go over the top to help! I’ve had many issues with my brand new car and they keep helping even when Jeep Canada won’t I’ve had many issues with my brand new car and they keep helping even when Jeep Canada won’t More