Grimsby Chrysler Dodge Jeep | Page 9

While it took 6 months to get a warranty claim addressed, they completed quickly, washed and detailed the truck and did an oil change. Excellent they completed quickly, washed and detailed the truck and did an oil change. Excellent More

Working with this dealership after the purchase of my 2019 Ram has been nothing short of tremendous. The service team is excellent and I wouldn't bring my truck anywhere else, nor buy from anyone else. M 2019 Ram has been nothing short of tremendous. The service team is excellent and I wouldn't bring my truck anywhere else, nor buy from anyone else. Mike and his team continue to put customers first, and have earned my loyalty More

Today I visited the dealership looking for a ram 1500. Shane was super professional I didn’t end up buying the vehicle but I have to say it is rare that a sales experience is five star and that’s how I wo Shane was super professional I didn’t end up buying the vehicle but I have to say it is rare that a sales experience is five star and that’s how I would read Shane‘s professionalism today. When I called to let him know that I regretted I wasn’t going to be doing business with him he was completely professional in expressing his best wishes to me with my decision Adam cappelli More

We bought our 2020 Dodge Ram and took it in for its first oil change. I’m not happy about being charged $100 for just an oil change. We spent $50k on this truck and in my opinion, we shouldn’t have been cha oil change. I’m not happy about being charged $100 for just an oil change. We spent $50k on this truck and in my opinion, we shouldn’t have been charged anything for the first service. (Should be used as incentive to service vehicles at a dealership. It took over an hour to do, even though we made an appointment, and they couldn’t be bothered to even wash it for us. Doubtful that we will be back More

Everyone I talked with was very friendly and Everyone I talked with was very friendly and knowledgeable. They were able to answer all my questions and made buying my new truck a great experience Everyone I talked with was very friendly and knowledgeable. They were able to answer all my questions and made buying my new truck a great experience. More

Outstanding customer service. Very friendly and knowledgeable. Have purchased two vehicles here (Jeep & Ram). Will definitely be buying here again. Thank you to everyone involved. knowledgeable. Have purchased two vehicles here (Jeep & Ram). Will definitely be buying here again. Thank you to everyone involved. More

I do have to say, today I went in to purchase and install my snow tires and I was treated with such hospitality and kindness from Shane that it made my morning. He even made me a coffee! The covid situation my snow tires and I was treated with such hospitality and kindness from Shane that it made my morning. He even made me a coffee! The covid situation has put a damper on many of us and with our moods and this sure lifted mine! More

Thought maybe I could get that seal covered under warranty Hard to tell who who with the masks on.oil changes should be at Longer intervals maybe 100000 kl warranty Hard to tell who who with the masks on.oil changes should be at Longer intervals maybe 100000 kl More

Service is too notch the team service advisor very accommodating and not pushy will listen and most importantly usually when I take vehicle to dealership never have had any surprises Most important is accommodating and not pushy will listen and most importantly usually when I take vehicle to dealership never have had any surprises Most important is that my wife feels the same we have only taken our vehicle here On the downside I wish they had a body shop!! More

Great experience, we were there to test drive a vehicle that was advertised. We talked to Nathan he gave us the low down and we bought the vehicle. Nathan and Mo were both friendly excellent to deal with. that was advertised. We talked to Nathan he gave us the low down and we bought the vehicle. Nathan and Mo were both friendly excellent to deal with. More