Grimsby Chrysler Dodge Jeep

RAM 1500 Truck I’ve just recently purchased a Dodge Ram 1500 and had a great experience at Grimsby Chrysler. After many frustrating trips to other dealerships and i I’ve just recently purchased a Dodge Ram 1500 and had a great experience at Grimsby Chrysler. After many frustrating trips to other dealerships and interacting with other sales staff who didn’t take the time or have the knowledge of their vehicles it was great to walk into Grimsby Chrysler and have all of my questions answered. The sales managers that assisted me (Dave and Mike) were great; they took the time to explain everything, took my questions seriously and were very efficient. Since purchasing and picking my truck up - I’ve been back to the dealership twice and each time was greeted by name by the friendly staff. I’m so happy with my truck, and would definitely recommend the Grimsby Chrysler Dealership to anyone looking for a new vehicle. More

Pressured Never felt so pressured or bullied when trying to make a decision, told we had to make a decision right there & then or lose the deal. Not allowed to Never felt so pressured or bullied when trying to make a decision, told we had to make a decision right there & then or lose the deal. Not allowed to ask any questions, we got up & left, don't know that Steve was the best salesperson we've ever encountered, make us not purchase a Chrysler dodge product, sent us straight to the competition. We really don't care if you have to submit your sales figures that evening. More

Ram Truck We had a good experience at this dealership and a courteous salesperson; Kelly. Somewhere the lines were crossed and an upgrade wasn't done but the pr We had a good experience at this dealership and a courteous salesperson; Kelly. Somewhere the lines were crossed and an upgrade wasn't done but the problem was rectified right away. More

I feel like a somebody at their dealership Review: Re Grimsby Chrysler, I have to say that this is my 2nd time ever purchasing a new vehicle in my life, and this time I went all in and o Review: Re Grimsby Chrysler, I have to say that this is my 2nd time ever purchasing a new vehicle in my life, and this time I went all in and ordered it exactly the way I wanted. I took this financial commitment very seriously, and I interviewed many dealerships before making my decision to go with them. To be honest they surpassed all my expectations, and really made me feel comfortable and at ease without applying any pressure. I was literally disgusted thinking back to the other dealerships I visited, after comparing them to the superior quality I received from Grimsby Chrysler. This dealership is truly what every other dealership should aspire to be like. I have never been so happy to deal with a dealership as I have been with Grimsby Chrysler. I kept asking questions before placing my order and during all the preparations, as they were very specific since I was having the dealer install aftermarket parts before I took possession. I asked so many questions, I was actually wondering if I was starting to annoy them. But they knew and respected me for wanting my truck a certain way, and they pulled through and made it all happen, and with a nice surprise being able to find the bug deflector I really wanted. (Thanks again Mike). I am very impressed with the professionalism with every single department; sales, financing, customer service, parts and the service department all while I was having my truck prepared for delivery. Even the people I wasn't directly involved with are all so helpful and friendly. This dealership is awesome in every way possible, and even when I return to drop in and say hello, I am always greeted with a smile from everyone, and I'm always asked how my truck is doing. I feel like a somebody when I am there, and I will for sure return to purchase a new vehicle from them again. Thank you Grimsby Chrysler for making my purchase a very memorable experience, and to be providing so many years of enjoyment for my amazing truck I call "The Beast", that consistently turns heads and gets asked about all the time. Corey Wilson, Hamilton More

Bad Experience Wish we never bought from them. They are fake nice until after delivery and you have a problem. Confrontational salesman and sales manager. Way over p Wish we never bought from them. They are fake nice until after delivery and you have a problem. Confrontational salesman and sales manager. Way over promise, way under deliver! You have to hound them for everything, and end up doing all the work anyway. Avoid this dealership. More

Very Poor Service Bought my car in March 2014 from this dealer. Then took them 4 trips to figure out a engine light issue after a dealer in Florida said what it was the Bought my car in March 2014 from this dealer. Then took them 4 trips to figure out a engine light issue after a dealer in Florida said what it was the first time. Then took it down for snow tires in October and asked for sensors and they didn't even put them in. Had to go down again and put them on. More

Poor service Poor customer service, I feel like i'm doing them a favour by bringing my vehicle their. Most car dealerships really take care of their clients. This Poor customer service, I feel like i'm doing them a favour by bringing my vehicle their. Most car dealerships really take care of their clients. This one does not. If you want a Chrylser then don't buy here. Because of them I will never buy Chrylser again. More