Grimsby Chrysler Dodge Jeep

Quick and painless. Steve made it quick and easy to trade my old truck in,on a new one. New truck was ready on time as promised. Would definitely recommend him to anyon Steve made it quick and easy to trade my old truck in,on a new one. New truck was ready on time as promised. Would definitely recommend him to anyone looking for a new vehicle. More

New van sooooo HAPPY I originally started my process at a dealership in St. Catharines who promised a price match guarantee. I did my home work, provided them with what t I originally started my process at a dealership in St. Catharines who promised a price match guarantee. I did my home work, provided them with what they asked and would not honour the pricing I found at Grimsby. They basically said there is no way that is the price...go out and see but we'll see you back tomorrow. It was sooooooo worth the drive to Grimsby. I had an amazing experience with the Manager and was passed along to Mike Beaudoin for the sale. He made the entire process enjoyable and very easy. Steve Edwards was also a great person to work with as well. He handled at the paperwork and made the transition easy. THANK YOU to everyone there. More

Steve was great to deal with. No xx. Compared to the other Chrysler dealers in the Niagara Region, dealing with Steve was a walk in the park. The deal was made over t to deal with. No xx. Compared to the other Chrysler dealers in the Niagara Region, dealing with Steve was a walk in the park. The deal was made over the phone in minutes compared to the xx I was dealing with at the other dealers. I know what I wanted and the price I was willing to pay. To have the deal roughed out over the phone then finalized within minutes after walking in was fantastic. I don't have time for xx and Steve was clearly understanding of that. I love my new vehicle and will strongly consider driving out the 20 minutes to Grimsby to have it serviced. I saved thousands of dollars dealing with this dealership, and if the van lives up to its reliable reputation, I will buy another vehicle from them hands down. I only hope Steve is still with them when I do. Great job guys!! More

Quick and Easy new Fleet Vehicle I had a pretty unique situation as I was bringing in a new fleet vehicle in for its first service. Katie was pretty quick and efficient in setting the I had a pretty unique situation as I was bringing in a new fleet vehicle in for its first service. Katie was pretty quick and efficient in setting the new vehicle up in their system. More

Good Depending on Dealer I saw a car on auto trader, they had lots of photos which is perfect when you live 3 hours away from the dealer. I called and spoke with Mike. I h I saw a car on auto trader, they had lots of photos which is perfect when you live 3 hours away from the dealer. I called and spoke with Mike. I had a really good experience with him. It seemed he was going above and beyond. Mike was away when I went to test drive so the sales rep I delt with was Steve. Strve was okay, it just seemed he had other things he could be doing. It also felt like he would give some information but I would need to ask 10 questions to be fully informed about just one thing and then ask 10 more when he mentioned something else, I guess he just seemed very vague. We then has to go see Lisa to sign everything, talk about additional options and payment Lisa was amazing she would connect with you at a personal level and makes you feel comfortable and want to have a conversation with here Overall good experience. I loved the juke box outside paying music. If I needed another vehicle I would go back if they had what inward looking for. More

Great experience! We felt like Steve heard what we wanted and helped us find the right vehicle. He never pushed the higher priced options but let us see one above our p We felt like Steve heard what we wanted and helped us find the right vehicle. He never pushed the higher priced options but let us see one above our price range to decide what was important to us and what was just extra. More

Fast and friendly service Got nothing but fast and friendly service. All the staff where very helpful and genuinely care about any issues you have. Definitely will go back. Got nothing but fast and friendly service. All the staff where very helpful and genuinely care about any issues you have. Definitely will go back. More

Total satisfaction all around ! I phoned Dave Hanson on Thursday afternoon , met with him on Friday morning , he then showed me the new 2016 Dodge Caravan , what it had to offer , th I phoned Dave Hanson on Thursday afternoon , met with him on Friday morning , he then showed me the new 2016 Dodge Caravan , what it had to offer , then we walked the lot to chose a colour ! After sitting in Dave's office , he pulled up the numbers for the trade in on a new 2016 Dodge Caravan . A deal was made , I was picking up my new vehicle Tuesday morning ! In & out within 1 hour, Dave had my new plates installed we finished the paperwork , I drove of the lot totally satisfied . Thanks to Dave Hanson & the Grimsby Chrysler dealership for treating me like a valued repeat customer ! hats off to a great dealership & their employees . More