Grimsby Chrysler Dodge Jeep

Couldn't be happier Steve was my salesman. Steve was awesome. Even though I wasn't able to get one of the features I really wanted on my new Dodge Journey, Steve was able Steve was my salesman. Steve was awesome. Even though I wasn't able to get one of the features I really wanted on my new Dodge Journey, Steve was able to add another feature to compromise and at the end of the day I was totally happy. I love my new vehicle and I am very pleased with the excellent service I rec'd. My husband and I also purchased a new Dodge Charger in January this year and again the service we rec'd was amazing. Thank you to our wonderful salesman Steve and to the wonderful team. More

everybody was friendly and helpful It was a good experience,our salesman (steve Edwards)was very helpful and nice,would deal with him again and will recommend him for sure. It was a good experience,our salesman (steve Edwards)was very helpful and nice,would deal with him again and will recommend him for sure. More

Great Experience Had Mike as our salesperson bought a 2016 ram and had a great experience. We live a 10 hour drive away and he made it as convenient as possible for us Had Mike as our salesperson bought a 2016 ram and had a great experience. We live a 10 hour drive away and he made it as convenient as possible for us to pick up the truck. We switched from a chevy to dodge because the service was horrible where we were from and we were amazed with the service at grimsby Chrysler! Will highly recommend! More

Mike and Dave in sales and Lisa in finance I was never so comfortable buying a car. Great team. Zero pressure but immensely helpful. I would recommend this dealership to anyone looking for a I was never so comfortable buying a car. Great team. Zero pressure but immensely helpful. I would recommend this dealership to anyone looking for a new car. More

Awesome!! Mike was friendly and fantastic to deal with. His professionalism went beyond what was expected. And Lisa did an exceptional job of helping with my p Mike was friendly and fantastic to deal with. His professionalism went beyond what was expected. And Lisa did an exceptional job of helping with my purchase Thank you both for making my day. One very happy customer 😀 Lisa More

Fast, friendly and easy! Found a vehicle on line and sent an email regarding it and got a response within 1 hour WOW! Bought it over the phone (including them taking my trade Found a vehicle on line and sent an email regarding it and got a response within 1 hour WOW! Bought it over the phone (including them taking my trade, sight unseen) got everything in order and picked up my new ride within days, was in and out of the dealership with total overview of the vehicle and paperwork within an hour. This was an amazing car buying experience! More

Awesome dealership I went to Grismby Chrysler on an afternoon drive . I had been looking for used van as i have arthritis and neuropathy from diabetes. I was looking at I went to Grismby Chrysler on an afternoon drive . I had been looking for used van as i have arthritis and neuropathy from diabetes. I was looking at the new vans when Steve came out, told me about the discounts . I didn't think I would be approved. Within an hour I was signing papers for a brand new van. At not much more than the price of a used one. Thank you Steve you are awesome Kevin, Shawnda Leigh and Brooke Lynne More

Great service! i had a pleasure dealing with both steven edwards and lisa mallett. Both were very knowledgable and very enjoyable to talk to. I found the whole staf i had a pleasure dealing with both steven edwards and lisa mallett. Both were very knowledgable and very enjoyable to talk to. I found the whole staff to be very friendly and welcoming walking into the dealership. I will definitely be recommending grimsby chrysler to my family and friends. More

Fit me right in! I was very pleased with the device they provided me this weekend. As luck would have it my vehicle 'died' on friday night. We had it towed to the Chr I was very pleased with the device they provided me this weekend. As luck would have it my vehicle 'died' on friday night. We had it towed to the Chrysler dealership , where we go regularly for service and left it there at midnight, dropping the keys in the box with a note. Despite them being fully booked on the Saturday morning they fit my vehicle in to have the alternator replaced, and Tyler even stayed 2 hours beyond their normal service hours to complete the job!! Thanks you going above and beyond and getting us back on the road in less than a day!! More

Excellent customer service! This review will be easy. First I must state that I was a licensed mechanic who was the automotive department manager for a large Canadian corporation This review will be easy. First I must state that I was a licensed mechanic who was the automotive department manager for a large Canadian corporation. Any time you have to take your vehicle in to a dealership is always a worry some experience. I had some work done to my 2013 Dodge Sport at another dealership and when I picked it up there were lots of issues with the electrical and this was after they had done a wiring recall. I went back in and told them and was me with " I am sorry sir you must have brought it in that way" After talking to the service manager I had the same response. I then called Grimsby Chrysler and explained the situation. Mike Fox the manager understood my disbelief in the customer service at the other dealership and scheduled me in right away. The4 next day he called and said the truck was good to go as all the issues were caused by them not plugging all the connections back in. The following morning Mike had me picked up by a very nice lady and brought to the dealership to pick up my truck. As someone who used to be in the business the appreciation I have for the service I received even though the issues were caused by another dealership go beyond outstanding. It is always difficult to have to take your vehicle in for warranty work when you are qualified to do the work yourself. This service makes it much easier to feel at ease doing that and gives you piece of mind. I would highly recommend them as you will not regret the customer service you receive. More