Grimsby Chrysler Dodge Jeep

Service, Quality and Price Service - the professional and friendly customer experience which was provided by Shari R. exceeded expectations with quoting, scheduling and transpar Service - the professional and friendly customer experience which was provided by Shari R. exceeded expectations with quoting, scheduling and transparent communication assisting in providing the best solutions to meet my vehicles specifications and budget. Quality - trustworthy and effective installation of components was immediately recognised upon departure of picking up vehicle. My vehicle 'feels and sounds' brand new and parts installed were best suited to optimise the performance of my vehicle. Price - overall I was very satisfied with the quote. Ultimately, you get what you pay for - and the service and quality workmanship was worth every dollar invested into the purchase. More

11/10 Service! Absolutely amazing! 11/10! Dave Foster was so helpful and helped me pick out a pre-owned vehicle that has exceeded my expectations! I would highly rec Absolutely amazing! 11/10! Dave Foster was so helpful and helped me pick out a pre-owned vehicle that has exceeded my expectations! I would highly recommend him and Grimsby Chrysler to anyone looking for inviting sales staff who truly are there to help you. Dave was not pushy, nor did he make me feel obligated. Outstanding experience overall! More

Stuck between oakville and Port Colborne Was travelling from Oakville to Port Colborne. My Jeep broke down out front of Grimsby Chrysler. Service Manager Mike Fox immediately took my jeep in Was travelling from Oakville to Port Colborne. My Jeep broke down out front of Grimsby Chrysler. Service Manager Mike Fox immediately took my jeep in and began to troubleshoot the issue. He arranged a rental car for me with Enterprise (also great experiance) Mike and the service Tec had my jeep repaired and returned to me in one day. Total professionals and I just can say enough positive things about this dealer. Thank you so much for all of your help and excellent work. James Strachan More

Sales are great but service dept is poor I had a noise with my water pump bearing. Another dealer diagnosed problem but I didn't have time for them to replace part. I called service dept and I had a noise with my water pump bearing. Another dealer diagnosed problem but I didn't have time for them to replace part. I called service dept and Jeff was very dismissive as to the info I was giving him, but I needed part so I took jeep into grimsby Chrysler. The called later to tell me it was not water pump but was alternator. So I now have a new alternator and the noise is still there. I just took jeep into unique Chrysler and the did fix water pump and noise is gone. Unique also gave me a heads up on my back breaks that are dangerously close to stele on steel. The breaks were not mentioned in grimsby location.... I feel no pressure and confident with both my jeeps getting service 2 towns over in Burlington. More

The service matched the socks...simply outstanding! Friendly, knowledgeable, helpful, professional; just a few words to describe my experience with Grimsby Chrysler. Mike Beaudoin went above and beyond Friendly, knowledgeable, helpful, professional; just a few words to describe my experience with Grimsby Chrysler. Mike Beaudoin went above and beyond to get me in the Jeep I wanted and made the process seamless and smooth. Excellent sales rep and great dealership where everyone worked well together to meet the needs of their customers. Thanks for being so awesome! More

Knowlegable and Experienced Dealership! This Jeep purchase was completed virtually online. It is important to remember that I have dealt with Dave and Grimsby Chrysler for many years. My fam This Jeep purchase was completed virtually online. It is important to remember that I have dealt with Dave and Grimsby Chrysler for many years. My family now makes their purchases with Dave as well. Dave had to go far a field but found the vehicle that matched my request exactly. When we arrived, everything was ready. My wife and I were warmly greeted on our arrival at the dealership. The purchase was completed quickly and smoothly. I have always found the service center courteous and efficient.. Especially when I required Saturday service. More

Mr.Steve Edwards Very nice and friendly person as well as committed his position to realize the sales activities. I am happy to know him in Grimsby where I moved very Very nice and friendly person as well as committed his position to realize the sales activities. I am happy to know him in Grimsby where I moved very recently and got a Dodge RAM Truck!... Best selling Steve... More

Long Distance Purchase - Exactly as we discussed Bought a used truck from Mike & Dave over the phone based on pictures that were on autotrader. Drove all the way from Belleville to pick it up on Sat Bought a used truck from Mike & Dave over the phone based on pictures that were on autotrader. Drove all the way from Belleville to pick it up on Saturday not sure if everything would be as we discussed or if there would be some surprises. Everything was perfect. I'm so thrilled with my purchase. It was exactly as we had discussed, no strange surprise fees on the bill, no pressure to take strange add on features. The truck is exactly what I was looking for at an amazing price. Best car buying experience ever! More

Fully satisfied with our recent new vehicle purchase We purchased a new 2017 Jeep Grand Cherokee from Grimsby Chrysler Dodge Jeep Ltd. in late June, 2017 and are fully satisfied with the experience. Mike We purchased a new 2017 Jeep Grand Cherokee from Grimsby Chrysler Dodge Jeep Ltd. in late June, 2017 and are fully satisfied with the experience. Mike Beaudoin spent a considerable amount of time helping us to determine the vehicle and options that best matched our wish list. He then located the most suitable vehicle at another dealership and brought it to Grimsby for us. Lisa Mallett helped us with protection and financial details for our purchase. We did not feel pressured to purchase optional items and the price that we paid for our new vehicle and the amount that we received for our trade-in vehicle both seemed fair to us. We have a 22 year relationship with Chrysler dealerships that spans 5 new vehicles and have always been pleased with our choices. We have been bringing our vehicles to Grimsby Chrysler Dodge Jeep Ltd. for maintenance for four years and are fully satisfied with the service that we have received. More

Horrible service and bad attitude I need to have a senor reset on my vehicle because the repairs were done else where and they are charging a full hour of service to do it because the I need to have a senor reset on my vehicle because the repairs were done else where and they are charging a full hour of service to do it because the garage where I had the work done did not have the code to reset because Chrysler would not supply it. This is the second time since I bought my vehicle, less than 5 years ago, that this has happened. Go somewhere else!!!! Taylor Chrysler in Hamilton (only a few extra minutes away) is very helpful and understanding. The employee I spoke to kept cutting me off when I was talking because he was "to busy" to help me. Try taking customer service classes. As someone who works for a road service company, CAA, I will recommend to all customers to avoid this dealership at all costs!!!! More