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Grimsby Chrysler Dodge Jeep
Grimsby, ON
377 Reviews
NO FEES, JUST KEYS!!! Grimsby Chrysler Dodge Jeep in Grimsby, ON treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 AM
Tuesday 7:00 AM - 5:00 AM
Wednesday 7:00 AM - 5:00 AM
Thursday 7:00 AM - 5:00 AM
Friday 7:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 377 reviews
December 05, 2017
Straightforward and helpful Friendly and decent pricing and prompt service. Steve was very helpful. We have no problem recommending Grimsby Chrysler. We are very happy with our v Friendly and decent pricing and prompt service. Steve was very helpful. We have no problem recommending Grimsby Chrysler. We are very happy with our vehicle purchase. More
by bjanzen3
Employees Worked With
Steve Edwards
December 05, 2017
Great experience from start to finish. Derrick was very helpful answering and questions I had about my truck. Will definitely recommend to friends and family looking from start to finish. Derrick was very helpful answering and questions I had about my truck. Will definitely recommend to friends and family looking to purchase a new vehicle. More
by Aleach79
Employees Worked With
Lisa Mallett, Derrick Tomlinson
December 03, 2017
Dave Hanson Anne and I have purchased several vehicles from Grimsby Chrysler with the help of Sales Manager Dave Hanson. We found Dave to be a straight stand up g Anne and I have purchased several vehicles from Grimsby Chrysler with the help of Sales Manager Dave Hanson. We found Dave to be a straight stand up guy, his word and his handshake is his bond. Never were we pressured. Dave each time made it a pleasant experience and we were more than satisfied with out purchase. We wouldn't hesitate a second to recommend Dave and Grimsby Chrysler to anyone looking to purchase a vehicle. More
by jws123
Employees Worked With
December 02, 2017
Wonderful Customer Service with NO BS. After many years of dealing with Grimsby Chrysler I visited for the first time their service center on Dec I/17 with a vehicle problem, I found the se After many years of dealing with Grimsby Chrysler I visited for the first time their service center on Dec I/17 with a vehicle problem, I found the service staff courteous, and more than helpful in putting me at ease. I am more than pleased with their help and speedy service. I would not hesitate to recommend Grimsby Chrysler, Great People and Great No BS Dealership. More
by jws123
Employees Worked With
December 01, 2017
Best experience to date! I am so pleased with my service and experience at Grimsby Chrysler. Derrick was so great from the very beginning when I was only inquiring about a Je I am so pleased with my service and experience at Grimsby Chrysler. Derrick was so great from the very beginning when I was only inquiring about a Jeep. I am so thrilled with my purchase and experience. Thanks Derrick! You will be forever remembered. More
by GobiJeep
Employees Worked With
Lisa Mallett, Derrick Tomlinson
November 27, 2017
Amazing Customer Service Excellent experience with thorough explanation and courtesy from Derrick. He went above and beyond and I couldn't be more satisfied with my purchase. Excellent experience with thorough explanation and courtesy from Derrick. He went above and beyond and I couldn't be more satisfied with my purchase. Happy to recommend dealership to my friends and family. More
by MissT
Employees Worked With
Derrick Tomlinson
November 18, 2017
I keep being disappointed. My radiator was replaced after getting burst in my Durango last year and 2 days later my wife was broken down beside the QEW, the expert tech never pu My radiator was replaced after getting burst in my Durango last year and 2 days later my wife was broken down beside the QEW, the expert tech never put the main hose back on correctly. Oh and my fuel cap that was defective was replaced with a cheapo one rather than an orihinal part under yhe warranty. So after letting time pass I went into get new washer nozzles after pricing them at 24.99 each on Mopar.ca. So when I asked for them the price was $34.99. After I questioned the price I was told that they could not sell for much less, so all of a sudden the price went to $30 each....still not sure why I can get them delivered from Mopar cheaper than my dealer will sell them. Fast forward 2 weeks and I get a price for replacing my stock Goodyear tires on the Durango 265 50 r20. So I get a quote from them of $1450 Not including tax or disposal fees etc. I asked do you price match like Honda etc... egh no was the blunt reply. I went to my usual tire guy (Ericway in Beamsville) and got them fitted with all fees and tax for $1018!!!! The sales guys may be good at this dealer but buyer beware at the cost of everything that follows. More
by pol4383
Employees Worked With
Not naming names.
November 16, 2017
I was able to negotiate my vehicle within my parameters set. The representative demonstrated knowlege of the vehicle extremely well. He reviewed options and costs with consideration , quicky understood our vehi The representative demonstrated knowlege of the vehicle extremely well. He reviewed options and costs with consideration , quicky understood our vehicle needs and preferences. The customer service was fantastic! More
by Deelyte
Employees Worked With
Lisa Mallett, Derrick Tomlinson
November 16, 2017
"Exceptional Customer Service" Very friendly, courteous, professional staff! Great experience and even though I was upfront about test driving another vehicle elsewhere before maki Very friendly, courteous, professional staff! Great experience and even though I was upfront about test driving another vehicle elsewhere before making my final decision to purchase, there was absolutely no pressure. I ended up back four hours later and firmed up our deal. Negotiations went well to work within my budget. Marianne was awesome, very helpful and informative throughout the entire process! More
by JEEPERS
November 09, 2017
Awesome experience Great dealership, friendly and courteous staff, all around great service and great experience in purchasing our first new vehicle which is also our fi Great dealership, friendly and courteous staff, all around great service and great experience in purchasing our first new vehicle which is also our first truck!! More
by Bob Nanasi
Employees Worked With
Derrick Tomlinson
