Grimsby Chrysler Dodge Jeep

New Ram After an endless search of available trucks and options , Mike Beaudoin really helped sort out my needs and wants and got me into a truck at a good pr After an endless search of available trucks and options , Mike Beaudoin really helped sort out my needs and wants and got me into a truck at a good price without being at all pushy. Very friendly, helpful, both Mike and Hannah made purchasing a truck a pleasure. More

Very pissed Went to see about trading in my jeep talking to another salesman and Dave Hanson butted in asked me what I wanted for mine and give a number off the Went to see about trading in my jeep talking to another salesman and Dave Hanson butted in asked me what I wanted for mine and give a number off the top of my head and he pretty much told me I was crazy and never even tried to talk to me and explaining what the value was wanted to buy a wrangled Sahara JL but left and made a deal somewhere else thanks to this idiot I will never go back and I just bought a brand new dodge 2500 diesel there in August More

Amazing - really If you are like me, when you need to buy a new vehicle you get ready for a fight. or at least prepare yourself to be ripped off. Not at Grimsby Chrysl If you are like me, when you need to buy a new vehicle you get ready for a fight. or at least prepare yourself to be ripped off. Not at Grimsby Chrysler. When we arrived at the dealership we were greeted quickly and with smiles. We had driven in from Wasaga Beach and they were very appreciative we had made the trip. The sales manager, Lou, joked with us a bit and also very much respected our time. We had an appointment with Dave Foster. We went in to test drive a used vehicle and we had a trade in. Our trade was not worth a lot because it had been in an accident. We let the sales person know the trade in situation and what another dealership had told us it was worth. While we went on our test drive the dealership looked at our trade. When we came back from the drive they said the trade in was worth what we thought and thanked us for our honesty. Without negotiating they gave us the full value on the trade. When we sat down to look at the numbers on the new-to-us vehicle Dave sat down and was very transparent about all the costs. We quickly reached an agreement. When we asked about extended warranty options he said Lisa would explain it all to us. Lisa sat down with us quickly and had some options ready to go. She was very easy to talk to and not at all pushy. Lisa took the time to explain each option to us and helped us find the right one that fit our budget and our concerns. When all was said and done we walked out of there happy and excited. When it came time to pick up the new-to-us vehicle it was a smooth transition. This is a truly professional dealership with excellent people. It was worth the drive and we would make it again. More

2015 Dodge Grand Caravan Used The team at Grimsby Chrysler made our purchase experience pleasant and unpressured. Mike and Lisa were great to deal with and we would highly recomme The team at Grimsby Chrysler made our purchase experience pleasant and unpressured. Mike and Lisa were great to deal with and we would highly recommend this dealership even travelling from Toronto as we did. Thank you. Stephen and Theresa C. More

Hannah was absoulutely amazing saleslady We were pleasantly aquainted with Hannah. She sure knew her stuff and never missed a single detail. We would very highly reccomend her to all our fr We were pleasantly aquainted with Hannah. She sure knew her stuff and never missed a single detail. We would very highly reccomend her to all our friends and family from everywhere. Kinda felt like she was our heavenly angel. Thanks sweety so much for everything More

invoice issue I just meet with the service manager today to go over a bill for the 50000kms service. I noticed that the invoice seemed to have overbilled me for th I just meet with the service manager today to go over a bill for the 50000kms service. I noticed that the invoice seemed to have overbilled me for three hours worth of labour. Once I pointed this out to Shane, he apologized for the error and refunded me the full three hours. Shane wanted to demonstrate his approach to customer service and take care of the matter quickly and with a future service coupon to boot! Class act! I will continue to use Grimsby Chrysler to service my Ram Ecodiesel in the futre. More

Best car buying experience. Ever. The team at Grimsby Chrysler Dodge Jeep have mastered the aspect of customer service. I initially inquired about a vehicle online, and the e-mails I The team at Grimsby Chrysler Dodge Jeep have mastered the aspect of customer service. I initially inquired about a vehicle online, and the e-mails I received were fast in response and loaded with useful information. I went into the dealership and spoke with Mike Beaudoin and Steve Edwards about a vehicle and I ended up walking out of the dealership as a new Dodge owner. They made the experience so comfortable and easy that it was an absolute pleasure to purchase a vehicle from this dealership. The team at Grimsby Chrysler Dodge Jeep have nailed customer service on the head! I would give 6/5 stars if possible. More

Excellence in Customer Service While driving on the highway last summer we experienced an increasing vibration in the floor of our vehicle. We left the QEW and saw the dealership. While driving on the highway last summer we experienced an increasing vibration in the floor of our vehicle. We left the QEW and saw the dealership. They took us in immediately on a Friday just before 5 pm and let us know all wheel lugs were' hand' loose. They tightened them and advised us to drop by in a month for a check/re-tighten. They did not charge us a cent. - this was our first visit as we do not live in the area- We were so grateful they could take time to check the problem and could not believe no charge!! We highly recommend this dealership and only wish we lived closer so we could go there ourselves. More