Grimsby Chrysler Dodge Jeep

Civic Holiday Sale we drove into the lot and parked our car , then walked around a few minutes and Steve approached us , we told him what we wanted and he was right on t we drove into the lot and parked our car , then walked around a few minutes and Steve approached us , we told him what we wanted and he was right on top of it , he did not pressure us into buying something else , he made our experience a pleasure , we had a 2010 Dodge Journey and wanted a new one , it was a vehicle we liked and that was that , we told him , and within a short bit of time we were test driving our new Dodge Journey , arranging pickup was our problem due to vacation and such , but Hanah and Steve were very accommodating to us , great experience and great staff !!! More

No follow up service provided Buying experience with Steve was decent. Answered all questions. Was told that as a 1 year old used vehicle, it came with some extended warranties, in Buying experience with Steve was decent. Answered all questions. Was told that as a 1 year old used vehicle, it came with some extended warranties, including paint and fabric protection. There was an issue with some rust on the hood as well as some small dings. Also had some white residue on seats that needed to be cleaned. Was told that the warranty work had to be submitted to Chrysler upon delivery and that the repair could take 4 to 6 weeks for approval. Upon delivery, pictures were taken to be submitted to Chrysler and I was told extended warranty info would be mailed to me. I started contacting Steve the last week of June and was told he would look into warranty repairs and the info that had still not been mailed. After a few more emails, including one where I copied the dealer principle, I still had no updates, I contacted Mike on August 4th, in service to inquire. Mike responded promptly, that my van was in line to be repaired, but they have one bay, and are way behind. I still have received no warranty paperwork in the mail, nor received any updates on my service date. So I wait..... More

A very good day Had an amazing experience with Grimsby Chrysler---sales staff (Marianne Stevens) was amazing--no pressure and very helpful. Rhonda Csajaghy who help Had an amazing experience with Grimsby Chrysler---sales staff (Marianne Stevens) was amazing--no pressure and very helpful. Rhonda Csajaghy who helped us out was also amazing as well as Lisa Mallett who helped out with the final sales. It is nice to have this kind of service where there is no pressure or pushing to get something that you do not want. We would highly recommend the dealership! More

Down-To-Earth Service As someone who doesn't know a lot about cars, I am always afraid of being "taken for a ride" (no pun intended) by car dealers. Steve was really down- As someone who doesn't know a lot about cars, I am always afraid of being "taken for a ride" (no pun intended) by car dealers. Steve was really down-to-earth and honest, and someone I felt I could really trust. He took me through every aspect of my new vehicle, and all the options available to me, and was patient with all my questions. I appreciated everything the dealership did to make my dream of owning a Jeep come true. I would highly recommend purchasing a new vehicle here. More

They got it right My experiance was one that I will encourage others to shop for there new veichle at your dealership. I have always been a Chevy customer but I am now My experiance was one that I will encourage others to shop for there new veichle at your dealership. I have always been a Chevy customer but I am now a Proud Ram owner. More

Fantastic experience We honestly cannot say enough about how above and beyond the staff here went for us, we had a specific vehicle in mind and they went out and got it fo We honestly cannot say enough about how above and beyond the staff here went for us, we had a specific vehicle in mind and they went out and got it for us quickly and had it ready faster than expected. More

Excellent service I recently purchased a 2018 jeep wrangler and was totally impressed with the service i received. I was not pressured into buying anything i didnt want I recently purchased a 2018 jeep wrangler and was totally impressed with the service i received. I was not pressured into buying anything i didnt want. I would recommend Grimsby Chrysler to anyone looking to buy new or used.. Thank you Grimsby Chrysler. More

Great experience Steve was great! Very easy to talk to and had a lot of knowledge. Answered every question and went above and beyond for us. Coming back here for sure! Steve was great! Very easy to talk to and had a lot of knowledge. Answered every question and went above and beyond for us. Coming back here for sure!! More

Great experience Dealing with Mary Lynn was great, easy to chatwith, gave us no hassle on driving whatever vehicle we wanted to test drive. No pressure what so ever. L Dealing with Mary Lynn was great, easy to chatwith, gave us no hassle on driving whatever vehicle we wanted to test drive. No pressure what so ever. Lisa in finance was also great to deal with, was honest didn’t force sale any extra but also gave great advice and offered discounts. Great overall experience. I look forward to trying the service depart when it comes time to bring in the Jeep for maintenance. More

Very Happy Great experience at Grimsby Chrysler Jeep. Steve was great. Straight shooter and tell you how it is kind a guy. Very happy with my choice of Jeep. Ste Great experience at Grimsby Chrysler Jeep. Steve was great. Straight shooter and tell you how it is kind a guy. Very happy with my choice of Jeep. Steve was knowledgeable and helpful with all my questions and concerns. Very glad I came up to Grimsby to see u guys Thanks again Tim Morandin More