Grimsby Chrysler Dodge Jeep

Attention to Details Wanted to thank the team at Grimsby Jeep Chrysler for the excellent service and help in getting Cathy and I our new vehicle. We are enjoying the Jeep Wanted to thank the team at Grimsby Jeep Chrysler for the excellent service and help in getting Cathy and I our new vehicle. We are enjoying the Jeep Cherokee limited. Mike our sales person was great to deal with. More

Customer review Excellent dealership great car to own. Excellent customer service. All phone calls returned promptly. Bright and clean showroom. Staff all friendly. F Excellent dealership great car to own. Excellent customer service. All phone calls returned promptly. Bright and clean showroom. Staff all friendly. Fair prices. Great location. More

Very Happy Customer Professional, friendly and customer focused. Very happy with the service I received and the 2017 used car I purchased. Patty and Hanah met all my need Professional, friendly and customer focused. Very happy with the service I received and the 2017 used car I purchased. Patty and Hanah met all my needs. More

Great service dept. Terrible sales dept. Love the folks in the service department. Never any issues with them. Sales dept is another story. Just bought a brand new caravan and I left pissed o Love the folks in the service department. Never any issues with them. Sales dept is another story. Just bought a brand new caravan and I left pissed off. That’s not the way it’s supposed to be. Argued with me and “tried” to make me feel like xxxx for a misunderstanding. Arguing over maybe $50 when I just spent $36k. Ya, great job - you didn’t succeed at making me feel bad! All you did was make me never want to come back even though I have 7 kids and they will all need cars soon enough, I will not go to your dealership to purchase. Sales team have lots to learn about customer service and I will not be going back. Service department - keep up the great work. More

service Desk staff friendly, knowledgeable and helpful The work carried out in a timely manner. The vehicle was purchased and has always serviced at this de Desk staff friendly, knowledgeable and helpful The work carried out in a timely manner. The vehicle was purchased and has always serviced at this dealership More

2018 Ram 2500 service Professional, polite and fast service. Presented staff with a couple concerns that I had which were not part of my scheduled maintenance. Issues Professional, polite and fast service. Presented staff with a couple concerns that I had which were not part of my scheduled maintenance. Issues dealt with, without question. Very informative as to future maintenance. The young woman behind the service counter did everything she could to make sure I was accommodated! My third Ram. Not disappointed yet. More

Oil change etc Nice people. Helpful. Good shuttle service. Would expect that they would wash the car for a $1450 service. That is the only thing that could be impro Nice people. Helpful. Good shuttle service. Would expect that they would wash the car for a $1450 service. That is the only thing that could be improved for a great customer experience. More

Easy like a Sunday Morning My wife and I purchased two Caravans from Mike Miller this past May. In our entire lives of purchasing vehicles, over 15 combined, we have never had My wife and I purchased two Caravans from Mike Miller this past May. In our entire lives of purchasing vehicles, over 15 combined, we have never had a more pleasant experience. Mike listened to what we needed and provided automotive expertise by demonstrating features we didn’t think we wanted. His low pressure, high knowledge combination yielded an amazing experience that will be near impossible for others to replicate. If you’re looking for a dealership who lacks pretentiousness and values your business, please visit Grimsby Chrysler. From top to bottom, based on individual interactions, this staff is genuinely interested in providing you with 100% customer satisfaction. Lisa made the finance process seamless and was extremely pleasant to work with. Her expedited replies to questions makes it seem as if you are the only client she is working with. She is a true professional! Thank you for for efforts and knowledge Mike, you truly are a giant in this industry. Garrett & Leah Leochko More

I broke down on the HWY I had a very important meeting to get to and then unexpectedly got a flat tire on the HWY. The service team squeezed me in, looked after me and got me I had a very important meeting to get to and then unexpectedly got a flat tire on the HWY. The service team squeezed me in, looked after me and got me back on the road right away. You just don't seem to get this kind of service anymore! Thank you so much! More

Found the car online. After I looked at their CarGurus ad the salesperson contacted me immediately. The car was in Ontario and I live in Alberta. Patty was very helpful in After I looked at their CarGurus ad the salesperson contacted me immediately. The car was in Ontario and I live in Alberta. Patty was very helpful in guiding me through the process of having a car shipped. I used MVS shipping. We also had to figure out how to transfer almost 40,000.00. It all worked out. We communicated through phone and text. Thanks for helping me get my dream car. A Kia Optima plug-in hybrid. More