Grimsby Chrysler Dodge Jeep

Pleasant experience buying our new Jeep Grand Cherokee Dealt with Mike Miller on trading my 2014 Jeep Grand Cherokee for a new 2019 Jeep Grand Cherokee. Mike answered my questions, there was no pressure, w Dealt with Mike Miller on trading my 2014 Jeep Grand Cherokee for a new 2019 Jeep Grand Cherokee. Mike answered my questions, there was no pressure, was very pleasant, knew his products well, and the price quotation was honoured with no additional charges added on. I have been purchasing new vehicles for about 42 years and this was one of the best experiences I have ever had. When my wife and I picked up our new vehicle we were on our way in about 45 minutes. I appreciated no high pressure sales on extended warranties and other add ons when dealing with the finance department. Bert and Cynthia Nauta More

Excellent service and care I purchased my vehicle sight unseen as I live far from the dealership. Patty made the entire experience easy and seamless and didn't disappoint once I purchased my vehicle sight unseen as I live far from the dealership. Patty made the entire experience easy and seamless and didn't disappoint once I got to the dealership to trade and pick up. It was painless and quick. More

Super Service Nice Dealer Nice and Friendly effective people giving good customer service. As well as customer awareness. I always take my Ram 1500 to this dealer Nice Dealer Nice and Friendly effective people giving good customer service. As well as customer awareness. I always take my Ram 1500 to this dealer and happy to work with them. More

Peace of Mind Inspection Friendly and courteous service. Convenient hours and location. Jeep Cherokee Limited is a great vehicle. I would definitely recommend this dealer a Friendly and courteous service. Convenient hours and location. Jeep Cherokee Limited is a great vehicle. I would definitely recommend this dealer and this vehicle. Thanks! More

Excellent customer service This dealership always provides excellent customer service. They are friendly, knowledgeable and efficient. I would highly recommend this dealer for s This dealership always provides excellent customer service. They are friendly, knowledgeable and efficient. I would highly recommend this dealer for sales and service of their vehicles. More

Easy Going!! If you're in the market for a new or new to you car/truck, check out this group...we were so lucky to have taken a chance on walking in...not only did If you're in the market for a new or new to you car/truck, check out this group...we were so lucky to have taken a chance on walking in...not only did we get amazing service but also were listened to about our needs. Mike Miller and the team were very flexible and patient while we ensured we were making the right decision for ourselves and our family. At no time were we pressured into buying but yet instead told to take our time. I highly recommend this dealership which is not something I would typically say from past experiences at others. We love our new truck and car very much...thank you Grimsby Chrysler! More

Attention to Details Wanted to thank the team at Grimsby Jeep Chrysler for the excellent service and help in getting Cathy and I our new vehicle. We are enjoying the Jeep Wanted to thank the team at Grimsby Jeep Chrysler for the excellent service and help in getting Cathy and I our new vehicle. We are enjoying the Jeep Cherokee limited. Mike our sales person was great to deal with. More

Customer review Excellent dealership great car to own. Excellent customer service. All phone calls returned promptly. Bright and clean showroom. Staff all friendly. F Excellent dealership great car to own. Excellent customer service. All phone calls returned promptly. Bright and clean showroom. Staff all friendly. Fair prices. Great location. More

Very Happy Customer Professional, friendly and customer focused. Very happy with the service I received and the 2017 used car I purchased. Patty and Hanah met all my need Professional, friendly and customer focused. Very happy with the service I received and the 2017 used car I purchased. Patty and Hanah met all my needs. More

Great service dept. Terrible sales dept. Love the folks in the service department. Never any issues with them. Sales dept is another story. Just bought a brand new caravan and I left pissed o Love the folks in the service department. Never any issues with them. Sales dept is another story. Just bought a brand new caravan and I left pissed off. That’s not the way it’s supposed to be. Argued with me and “tried” to make me feel like xxxx for a misunderstanding. Arguing over maybe $50 when I just spent $36k. Ya, great job - you didn’t succeed at making me feel bad! All you did was make me never want to come back even though I have 7 kids and they will all need cars soon enough, I will not go to your dealership to purchase. Sales team have lots to learn about customer service and I will not be going back. Service department - keep up the great work. More