Great West Chrysler Jeep Dodge - Service Center

The staff was very friendly and helpful , they were able to answer all of my questions , and when the service clerk couldn’t she was able to transfer me to some that was able to provide the answers I needed to answer all of my questions , and when the service clerk couldn’t she was able to transfer me to some that was able to provide the answers I needed . More

They where helpful and got my concern looked after. The service advisor went above and beyond to insure it went as simple as it could. The service advisor went above and beyond to insure it went as simple as it could. More

Hailey was the best service advisor I’ve ever came across. Very knowledgeable and great customer service. Keep it up Hailey across. Very knowledgeable and great customer service. Keep it up Hailey More

The service department really dropped the ball this past weekend ! I booked my truck in for oil change & tire rotation . I was told they would need it for at least an hour . Then when I dropped it off they weekend ! I booked my truck in for oil change & tire rotation . I was told they would need it for at least an hour . Then when I dropped it off they told me two hours to get it done . When I called to book I was going to wait there for it for the hour . It took them nearly FIVE hours to get it done ! When I dropped it off I was told well you have to understand there were other people who were here at 7 am . What part of I booked a time slot is so hard to do to keep a customer satisfied ? Why overbook and make customers unhappy ? Then I pick the truck up & they didn’t even have the curtesy to clear the oil change message on the dash ! Not happy !! More

Service was fast polite and very efficient Had an appointment the same day and job was properly executed Thank you guys appointment the same day and job was properly executed Thank you guys More

Close to my home service friendly personnel friendly and doing all possible to please and explain what they are doing, fast and efficient. doing all possible to please and explain what they are doing, fast and efficient. More

Great service. Polite and efficient. I really can’t think of anything to add to this. of anything to add to this. More

Had an oil change at the “quick lube” today. Another great experience at this dealership. Quick, courteous service. Meighan in the service department is a sweetheart and the best in the business. Knows great experience at this dealership. Quick, courteous service. Meighan in the service department is a sweetheart and the best in the business. Knows her clients by name and always make you feel like you and your patronage important. More

Took 3 days for a 30 min warranty replacement job. No additional loaner vehicle or assistance provided. This too when the appointment was booked a week in advance and the problem clearly explained additional loaner vehicle or assistance provided. This too when the appointment was booked a week in advance and the problem clearly explained More