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Great West Chrysler Jeep Dodge - Service Center

Edmonton, AB

4.0
164 Reviews

164 Reviews of Great West Chrysler Jeep Dodge - Service Center

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March 04, 2021

There is nothing I hate worse than receiving multiple phone calls telling me my truck needs service. If I need work or service on my truck I will call and make arrangements but definitely not at Great We More

by Disappointed Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tricia Sapergia
Mar 12, 2021 -

Great West Chrysler Jeep Dodge responded

Hello Disappointed Customer. We apologize that your experiences at our dealership have not exceeded expectations. Customer experience is our top priority, and we are constantly improving the way we do business to provide the type of service that our customers expect - as such your comments are very important to us. Please contact our Service Manager at 780-483-5337 to facilitate your request.

February 04, 2021

When my son’s car broke down I called great West Chrysler Jeep Dodge I was able to get an appointment that same day they repaired my sons car while all the time keeping us in touch by either text or telephon More

by Bwalker120849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service technician sorry can’t remember He’s name
Feb 05, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your story Bwalker120849! We're so glad you are happy with the service we could provide. We appreciate your business, and If you need any other help with your vehicles, please let us know.

Feb 06, 2021 -

Bwalker120849 responded

Thank you and I absolutely will use your service in the future

February 02, 2021

I went in for repairs the service I received was stellar, my vehicle is running like brand new and am very grateful for the excellent service. More

by Ralph.Trepanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop Foreman, service technician
Feb 02, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your experience Ralph.Trepanier! We're so glad you are happy with the service we could provide, and we look forward to seeing you again!

February 02, 2021

I have always been very happy with the service department and their staff here. Meighan is the best! I will definitely continue going to Great West! 😊 More

by Brigette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meighan, Dave (service mgr), and Ryan
Feb 05, 2021 -

Great West Chrysler Jeep Dodge responded

Hi Brigette. Thank you for your review! We always strive to provide the best service possible, and we are glad you are satisfied with the service we could provide!

December 21, 2020

After a little confusion about parts availability Andy Savoury and then Zach got it straightened out they got my vehicle repaired.Andy followed up with this issue to be sure l was happy. More

by pgull11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Savoury, Zachary Yachimec
Dec 22, 2020 -

Great West Chrysler Jeep Dodge responded

Hello pgull11. Thanks for reviewing us! We are glad you are happy with outcome of your visit. Customer service is always our top priority, and we always strive to provide the best experience possible. If there is anything else we can do, please do not hesitate to ask!

December 01, 2020

Great service they were honest about my options, showed me my vehicle and were negotiable on certain billing aspects to fit my budget. Will come back! More

by David Etter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodie
Dec 02, 2020 -

Great West Chrysler Jeep Dodge responded

Thank you for leaving your review David! We're so glad you are happy with the service we could provide. If there is anything else we can do, please do not hesitate to ask!

October 31, 2020

Good service always in time. Honest and competent crew on service department, friendly people on sales. I will defenitely recommend GREAT WEST CHRYSLER to my friend. More

by jojosajonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Lakusta
Nov 03, 2020 -

Great West Chrysler Jeep Dodge responded

Thanks for coming to see us jojosajonia. We appreciate your business, and we're so happy that we were able to help!

October 29, 2020

Excellent service, Great friendly staff ... lobby " music" a little annoying and a little loud ... a a a a a a a a a a a More

by mikeotto9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan, Jamie
Oct 30, 2020 -

Great West Chrysler Jeep Dodge responded

Hi mikeotto9. Thank you for taking the time to leave your review and for choosing Great West Chrysler. We've forwarded your thoughts about the music to our management team!

July 12, 2020

Disappointed Brought my jeep in for the first time and chose the closest service department to my residence. Had an appointment scheduled and still had to wait fo More

by JNINE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service ladies in the 'intake/drive through"
Jul 13, 2020 -

Great West Chrysler Jeep Dodge responded

Hello JNINE1. We apologize for your experience at our dealership, and we want to assure you it is not typical. Customer service is our top priority, and we work hard to improve customer experience on a continual basis. As such your feedback is very important to us, and has been forwarded to our management team. If there is any more details concerning your experience that you have not shared, you are more than welcome to contact our Service Manager at (780) 483-5337.

May 20, 2020

Repairs didn't last Brought my 2006 Jeep into dealership due to front end issue. Was told front end shot, 8k to rebuild. so I told them no thanks and called Kidney Found More

by rick
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Great West Chrysler
Jun 01, 2020 -

Great West Chrysler Jeep Dodge responded

Hi Rick. We realize that you have spoken to our Service Manager, but we would like to understand the situation better. Please contact us at 780-483-5337 and ask for the General Manager, at your convenience.

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